We are a small company and do not have space to store large quantities of stock. Printerland are always friendly and prompt to respond to requests and always give the best price compared to other suppliers. The service is second to none and when the say your goods will be there the next day they are!
In addition to this we had experienced print quality problems with a printer that was just over a year old. The response and support was excellent and they very soon had our printer up and working.
Very good advice on printers and toners and prompt delivery. Website is quick and easy to use. Only thing that loses them a star is the inability to set up an account.
I would recommend them (and have!).
However much you try to be prepared and keep Ink stocks high, there always comes a time when it runs out completely, but to email Printerland and get confirmation within a minute that the order is processed is great and the ink arrives within 24 hours.
I had been looking for a replacement inkjet printer, as my previous one had become faulty after a few years of service...the cost of a new print head made it a more viable proposition to buy a new printer. After searching the web and deciding which one I wanted, it seemed that for an extra £10 or so on the cost of a new print head I could get an up-to-date wi-fi endowed printer. I was more than excited at the idea of finding the same selected printer at Printerland.co.uk, who were offering the same unit at a considerable discount. I could save a further £10 with free delivery thrown in!
The ordering process was very simple and on Friday I took the decision to buy the Canon iP7250. At less than £60 it made complete sense to me. I telephone the company to ask when it might be delivered and a chap answered to say it would be dispatched that day and would be with me on the Monday. That was fine by me considering the weekend break. You can imagine how impressed I was when the doorbell went on the Saturday morning at about 8.30, the very next day – free delivery included – and there was my new printer.
The printer is exactly what I expected and arrived in perfect condition. What more could you want? I would recommend Printerland.co.uk to you without reservation. Good to see a British Company serving their customers in the best fashion! Thank you!
Before I made my purchase I called through to the customer services to ask additional question in relation to the product.
I immediately placed the order a little after at 16:00, within less than 10 minutes after purchasing the printer a customer service agent called to confirm my order and make me aware of items not included with the product.
I received my product the following day at 14:55.
Thank you for your excellent customer service and I will be using you in the future
Great Service again from Printerland, for 2 replacement Lexmark toner cartridges
Ordered on the 5th in the afternoon and received on the 6th in the morning
Nothing was damaged and price was very competitive with helpful staff when ordering
Printerland offered a helpful telephone customer service and met with expectation with efficient delivery of goods, on time and as promised.
I wish to say congratulations on the service that your company has provided.
Your web site is easy to deal with and the process of purchasing also, I was also impressed with the customer service agent that called me not 15 minutes after purchasing the printer to explain what would happen next and also to be aware of any small parts/discs that may be in the box that could get easily damaged or lost. These actually turned up seperately by post the morning I received the printer, you were also very prompt in sending my Invoice.
Thank you for your excellent customer service and I will be using you in the future
When I rang to place my order for a new printer, it was for a different make and model. The man who took my order went through my requirements and advised my that the OKI 562DNW would better suit my needs for print quality. As they were about the same price, I went with the OKI recommendation and I'm over the moon with the ease at which it was set up and the print quality. The advice, service and delivery were also fab. Thank you!
I work for a tiny company and therefore do not have the big budgets that others do. Speaking to Printerland was so refreshing and kind..even with my complicated order request. I am a very happy customer and will be returning soon.
Ordering from this company is a breath of fresh air, you can talk, e-mail, or use their online service. A far cry from most online stores. Knowledgable staff and fair advice are part of the service, but no hard sell which comes with so many other companies. No-one called to chase me up before I ordered, but I had a direct line to the first person I spoke to. I wish they sold everything.
The initial phone response was positive, informative and to the point - no hard sell!
I found out the features of printers that I was interested in, the toner 'life' and their cost and the potential of the printer I was really looking at.
The price also attracted me (included Next-day delivery).
The chap on the phone to me ("Carl") was so GOOD...I felt like a potential Customer...and as it turned out, I became a customer!
What can is say...I enquired about a printer i had seen online from another retailer, but Printerland was much cheaper. So i gave them a call. The sales team were quite happy to sell me what i ask for, but advise me of a better spec printer for the same price with free 3 year service warranty. Had the printer over 12mths now runs like a dream. Staff are professsional when calling them for replacement toner etc, delivered very quickly almost next day, they even email you to say thay are on there way, how brilliant is that. Would recommend Printerland to anyone who looking for a 5 star sevice.
Having received an email about reduced prices on printer cartridges, I received a phone call.. Having agreed the price, my order arrived the next working day as promised.
I wish all my suppliers could show this level of customer service!
I've used Printerland for a number of years. Not always the cheapest but they are the most relaible, and the staff are unfalingly helpful and polite. Their prices are very competitive and I don;t mind paying a little extra occassionally for the peace of mind I know I'll get once my order is placed.
I can highly recommend them for personal and business use.
The experience of shopping online for our new printer was made easy by Printerland. Once our order was placed we received confirmation by email and delivery the following day. Brilliant service and aftercare.
we find Printerland very accomodating Friendly and well stocked .We feel they make the machine side of our Business much easier to run.The staff are friendly and very knowledgeable.
I was ready to change my printer and move to a colour laser printer, but knew little about them. Having read other reviews of PinterLand it sounded like a phone call to them was just what I needed.
After explaining my requirements to the PrinterLand representative my choice was narrowed to two machines (making life so much easier). After some calculations of cost per page it became clear which printer I needed - and it was cheaper than what I thought I was going to be paying!
Having come off the telephone with my order all placed I suddenly realised I could, and would like to be able to have the printer WiFi. I called back and there was no problem at all adding the additional equipment required to the order and it all still arrived the very next day.
Thank you PrinterLand.
I checked prices at various retailers and settled on Printerland as they offered next day delivery at no extra cost. Received the printer at 9am the next day. What more can you ask for?
Xerox: High End Office Multi-Functional All-in-One Machine
Telephoned them on a particular day, not only were they helpful they price matched, gave free next day delivery and sent all email order confirmations within minutes.
Was kept upto date with despatch details and then sent me a support number on request without fuss and super-quick.
Fantastic company to deal with. Highly Recommended!
Many thanks for the printer toners and ink. As ever it was excellent value and delivery is always next day. When ordering printers I always value the advice from the staff to ensure we get value printers that meet our needs. Have recommended Printerland to many others.
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*Terms and Conditions The competitor must have the identical product in stock and available immediately to the general public. The competitors product price must include any charges for next day delivery. Offer does not apply to special order items, special offers, cash-backs, display models, clearance sales, refurbished printers, typographical errors and exclusive or limited quantity items. We reserve the right to ask for written proof of a competitors offer before we beat the price. The price promise cannot be used in conjunction with any other offer. Any price match will be limited to one unit per customer within a 30 day period.