When my six-year old printer finally ceased to function I though that choosing a new printer would be a simple matter. Unfortunately my original printer was no longer in production, so a direct replacement was not an option. The more I looked at the very large range of printers available on the internet the more confused I became. I would make up my mind, only to read more reviews and become uncertain again! Mariann at printerland was brilliant. I had prepared a list of essential features, which I gave to her, and she quickly narrowed the choice down eventually highlighting one particular model. It has lived up to all expectations, is easy to use and does everything that I require. One could not ask for more.
I wished to purchase a Colour Laser Printer and after much online research decided on a couple of potential models. Printerland prices were the lowest on the net so I phoned to check certain specifications.
The friendly sales assistant was extremely helpful and after carefully ascertaining my exact requirements suggested another Manufacturer’s model that in his view would be more suitable and better value in the long run. Although initial outlay was slightly higher, I immediately saw the logic of his advice and decided to change my choice of printer.
I ordered mid afternoon and the printer was with me by noon the following day. Amazing service!
I am extremely pleased with the quality of the product recommended to us, it is far more suitable than my original choice, all down to the excellent sales advice received from Printerland.
A very satisfied customer.
I use Printerland.co.uk as my main source for toners. With so much competition nowadays (and cold calling sales representatives) it is refreshing to have someone down to earth, knowledgeable and willing to help on the phone. I've never ever had any isues with orders, in either quality or level of service. With these next day means next day.
In terms of pricing they want your business. they offered to price match me if I could get it anywhere else with the item in stock.
Dealing with them in any way is a pleasure. On one instance a parcel hadnt arrived first thing, My first instinct was to call customer services to see if anything had gone wrong. Even though it was only 1pm. Yes I was so used to the deliveries being so good I thought there had been a mistake. Naturally someone else in my company had signed for the toners and not told me... a bit embarrasing with support but they were really helpfull and understanding all the way.
Whats this, icing on the cake... after the missing parcel debacle last week I had an email from the printerland team chasing me up on this, making sure I had everything I need and that all items are OK. This is 1st tier customer service and the reason i'm writing this review.
They have a lot to teach much bigger companies on how to deal with customers.
OKI printer ordered and paid for at around 4.30pm on Monday delivered at about 11.30am on Tuesday. The product was way cheaper than anyone else's price, came with a £30 manufacturer's cashback offer (which various other suppliers were not advertising...) and was delivered free of charge. Knowledgeable salesperson was able to answer technical questions (correctly) and to help to select the appropriate model of printer. Buy elsewhere at your peril!
They delivered my printers next day as stated on their website. The service was prompt and efficient.
I just purchased a OKI C511dn printer for Printerland, the service was excellent and the prices lower than anyone else on the net. Printer arrived next day and works perfectly, I had £50 cashback and a 3 year guarantee what great deal!
We have used Printerland for quite a few devices now & they never let us down, I generally deal with Richard there who is superb, actually all the staff there always go beyond their duty & from start to finish they see the order through to completion.
Excellent next day free delivery service means we can fufil our client order that day & get paid, great turn around of business for us & our end users.
I would not hesitate in recommending Printerland.
Wouldn't go anywhere else.
The staff are very helpful and friendly and went out of their way to help us locate the right toners we needed.
The service is quick and hassle free and delivery is very fast as we received our orders next day which has saved us from a few ink shortages!
Would defiantly recommend for fast and easy service.
I first used Printerland when I needed to replace my office printers. As a telecoms company, Printerland advised us on a high capacity printer capable of my 8,000 plus prints per month. POP telecom purchased 2x Xerox 8870 with a cash back direct from Xerox. The units arrived in good condition and on time, unfortunately one item went faulty but a replacement was arranged for the next day. We now use printerland for our supplies as we have found them to be the cheapest on the market and always have stock. I would recommend Printerland for all your printer needs.
Great service, punctual delivery and competitive prices. Not to mention they contact me when they have extra deals on so I dont have to bug them.
Would highly recommend!!! Also happen to be cheaper than previous 2 suppliers.
A very satisfied customer
A trusted colleague in the photocopying industry recommended I should buy an OKI Laser Printer and I came across Printerland as a supplier
I found the website to be very informative and indepth , allowing me to compare printers to match my requirements
I ordered my printer around 5pm on Thursday and it duly arrived Friday aftenoon as promised
If you need a printer or cartridges then I would not hesitate in recommending this company
Does exactly what it says on the tin !!!
KJA Bookkeeping Services Ltd
We bought an OKI printer last year and have continued to buy our printer cartridges from Printerland. As a small company we always shop around for the best deals and Printerland are hard to beat for genuine brand cartridges. Service is excellent with next day delivery being the norm.
Steve Briscoe - Director
Peerless Brewing Co Ltd
Great friendly staff always happy to help.
would highly recommend
I received a quick and efficient service both for the purchase and for the delivery. The produc ti ordered was not in stock - nonetheless the replacement was arranged and organised for delivery within the same time frame as expected for the product ordered
I have placed over 11 orders with printerland so far and they have been fantastic everytime.
They guys in the office are very helpful and always have great knowledge to share
Orders arrive complete and on time.
Printerland are allways very helpfull and proactive. Dilivery is very quick and the prices are allways good.
Very easy service to use. All the information is there for the various types of printer, including the types of cartridge to use.
All round a very good website and very easy to use.
this is the second time i have used them, and I will buy from them again. Back up service after the order is placed is also very good.
We have purchased several printers from Printerland over the last couple of years and found their service excellent. The printers are delivery quickly and the order process is simple and straight forward on the web or by phone. The sales assistants have been knowledgeable enough to discuss optional printers by other manufacturers and they take the trouble to contact us after delivery to check we are pleased with the service.
The have consistantly low prices and good stock of my preferred printers and I have no reason to go elsewhere.
Give them a try.
Excellent service throughout. Received as promised with no problems. Printer was exactly as specification stated. Running like a dream.
After checking other supplies printerland had best prices for the toner for my printer. Service and delivery were good. I got my printer from printerland as well...they provided good customer service validating my requirements and actually suggesting a printer that was better value for money.
Three cheers for Printerland. I have been using them for many years to supply printers for my 23 retails stores, my office (6 printers) and my home (3 printers). Website is great, can compare up to 3 printers, make a decision, always in stock and always delivered next day. ...... oh, and the price is always the best. What more can one ask for.
This is the second time I have ordered from Printerland, first time to purchase a laser printer with toner cartridges - the price and service was unrivalled.
The second time to order replacement toner cartridges and I got through on the phone - to a human! - who is now my point of contact going forwards.
The items turned up next day delivery as promised and I was kept informed with emails all the way.
I found Printerland on the Web and received sound advice as to the right printer for my business. I recently ordered replacement cartridges and they arrived the following day.
I am impressed with their high quality service.
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*Terms and Conditions The competitor must have the identical product in stock and available immediately to the general public. The competitors product price must include any charges for next day delivery. Offer does not apply to special order items, special offers, cash-backs, display models, clearance sales, refurbished printers, typographical errors and exclusive or limited quantity items. We reserve the right to ask for written proof of a competitors offer before we beat the price. The price promise cannot be used in conjunction with any other offer. Any price match will be limited to one unit per customer within a 30 day period.