I have bought with Printerland at 2 times. Both of the time it has been a great buying experience. The sales staff are very knowledgeable. Delivery is quick and customer service is awesome.
There was a manufacturing fault in the printer that we bought this time but we got the brand new replacement for this in no time at all. Im sure it would have taken ages with lots of back and forth call for other companies. I would highly recommend its services to everyone. :)
Was easy to order, delivery was fast, printer was easy to set up and worked perfectly. The staff at Printerland were very friendly and helpful. Would definitely recommend this company.
Spoke to a gentleman on the phone who gave me a quote on the items I wanted, I then went away and compared with similar companies and found that Printerland was the best at prices and even promised to pricematch where I had found cheaper products. Great customer service, will definitely use in the future
Printerland seemed to get everything right with my order, our purchase was on behalf of a client so it was even more important to make sure the correct goods arrived on time.
I would use Printerland again without a shadow of a doubt.
I was very pleased with the speed of delivery for a new printer bought from printerland. I made the order one aftenoon and it was with me next morning. I think I got good advice to from the sales person as I'd originally enquired about a different option but he advised to go down a different route for roughly the same cost, so not a hard sell, just good advice.
After much searching for a new printer, I ordered an OKI C301dn colour laser from Printerland at the beginning of June. I based my choice on some excellent consumer reviews of the printer; the ease of use of the Printerland website and the amazingly low price they were offering; plus the ability to pay with PayPal. Unfortunately, instead of simply taking the money out of my account as normal, PayPal sent an eCheque.
Frustratingly, this added quite a delay but, on Monday 11th June, I got an email notifying me that the payment had cleared. As I had only chosen economy delivery I didn't expect to receive the printer until the end of the week at best. However, on Tuesday 12th June, I received another email to let me know the printer had been despatched, and it was delivered 3 hours later by TNT Express - wow!
I hadn't asked them to speed up the delivery so someone at the company deserves a tremendous pat on the back for their initiative. It shows customer service of the highest standard, and I'd recommend Printerland to anyone looking for a new printer.
Placed order on the internet over the weekend, courtesy phonecall receive Monday confirming order and next day delivery arrived first thing Tuesday morning.
First class service, good choice of printers and very competitive prices
Bought a HP Officejet Pro 8100 from Printerland. Good price, reliable next day delivery. Nice printer does a very good job in a small office environment.
I recently bought a new Lexmark cx410de printer from Printerland and my local stationary supplier gave me a price on the toner cartridges for future purchase which seemed very expensive. Therefore, I was delighted to receive a call from Printerland from their Customer Service Department who had a good deal on their rainbow pack for my printer which saved me over £50, thank you Printerland.
printerland answered the telephone in one ring, dealt with my order in less than 2 minutes and the goods arrived next day.
You cant do any better than that! I would highly recommend them and I will be using them for all my future requirements
This was the first time I have used printerland. Product was exactly as described, delivery was prompt and follow up afterwards from customer services to check all was ok was a welcome addition.
Thank you Printerland!
After reading a review in PC Pro on personal laser printers I went on to printerland's website to research and possibly buy an OKI 401 personal laser printer.... and at the bottom of the page there was a recommendation to look at the 401n..... the same printer, with network capability for just 70p more! Well you can't argue with that.
Ordered the printer on the Friday before a Bank Holiday weekend, and first thing on the Tuesday morning the printer is delivered.
Excellent site, speedy service, great price. What more can you ask for? Will I be going back to printerland's site for more printer related purchases - You bet!
We have bought from Printerland on a number of occasions as we are always able to find the products we need and compare prices easily using their website. We recently bought our latest printer from Printerland, as usual the price was competitive, the service was great and the delivery was fast. I wouldn't hesitate to recommend them.
I ordered a Brother HL-2270 DW printer. It arrived the next day - before the email notifying me that it had been shipped. That is around 16 hrs from order to deliver. Also during that time I had a call from Printerland to discuss my intended use of the printer and to confirm that I understood the printer specification correctly. I was offered an opportunity to change the order if the spec was not suitable.
Very easy to contact someone by the telephone number advertised when enquiring about registering my 3 year warrantee.
Very straight forward and quick to purchase and enter details, and pay.
Emails to notify of delivery which was the very next day.
Product arrived as stated, very good service!
I have ordered a couple of laser printers from Printerland recently and not only have they been the cheapest supplier they have also delivered the printer the following day.
I have been very happy with the service and will continue to use them.
On the advice of the local printer ink replenishment shop I looked around the website of Printerland and decided on a model. Easy website to use and extra inks ordered came separately on the same day. All set up and ready to roll. When you want a rapid replacement, these guys come up trumps.
Had looked at Printerland while checking options and quotes for our new office printer. Came back when it turned out the 'higher spec. printer for the same price' on a competitor site was in fact incorrectly listed.
Printerland had the model we wanted at the same price, but . . . next day delivery, excellent website with all the information for comparison. Also, they called to go through all the options we had, look at different manufactures, check through running costs and provided a quotation with cost comparisons. No hard sell, just making sure we got value for money.
Decided to go with our first choice before 3:30 pm - had it installed and running in less than 24 hours.
With such a range of options, online information and knowledge all backed up by excellent service delivery and great prices why would you go anywhere else for a printer?!
Dealt with Printerland over few years. Printers always arrive on time and
work fine. However, recently purchased a Xerox printer on the recommendation of
Printerland - the ink capacity lasting longer - over the the HP I wanted to purchase. There was no pressure to purchase Xerox but I decided to go along with recommendation. At the time I ordered two printers one HP (A3 inkjet) and one Xerox.The HP was installed and up and running in a matter of minutes. However the
Xerox would not connect - my PC man who after an hour said look Treena this is not
working and I don't want to waste anymore of your money.
With that I phoned up Printerland and spoke with Mathew Ackers who agreed to take back the Xerox. At the same time I purchased the original HP printer I wanted first time around. I sent back the Xerox and because of being in Jersey agreed with Printerland I would pay half the shipping costs.
At all times Mathew and I kept each other informed. When printer arrived back at Printerland my credit card was credited with the full ££ of the Xerox printer and a cheque arrived for the shipping cost as agreed shortly afte
So all and all my friend I would recommend Printerland to everyone
When my six-year old printer finally ceased to function I though that choosing a new printer would be a simple matter. Unfortunately my original printer was no longer in production, so a direct replacement was not an option. The more I looked at the very large range of printers available on the internet the more confused I became. I would make up my mind, only to read more reviews and become uncertain again! Mariann at printerland was brilliant. I had prepared a list of essential features, which I gave to her, and she quickly narrowed the choice down eventually highlighting one particular model. It has lived up to all expectations, is easy to use and does everything that I require. One could not ask for more.
I wished to purchase a Colour Laser Printer and after much online research decided on a couple of potential models. Printerland prices were the lowest on the net so I phoned to check certain specifications.
The friendly sales assistant was extremely helpful and after carefully ascertaining my exact requirements suggested another Manufacturer’s model that in his view would be more suitable and better value in the long run. Although initial outlay was slightly higher, I immediately saw the logic of his advice and decided to change my choice of printer.
I ordered mid afternoon and the printer was with me by noon the following day. Amazing service!
I am extremely pleased with the quality of the product recommended to us, it is far more suitable than my original choice, all down to the excellent sales advice received from Printerland.
A very satisfied customer.
I use Printerland.co.uk as my main source for toners. With so much competition nowadays (and cold calling sales representatives) it is refreshing to have someone down to earth, knowledgeable and willing to help on the phone. I've never ever had any isues with orders, in either quality or level of service. With these next day means next day.
In terms of pricing they want your business. they offered to price match me if I could get it anywhere else with the item in stock.
Dealing with them in any way is a pleasure. On one instance a parcel hadnt arrived first thing, My first instinct was to call customer services to see if anything had gone wrong. Even though it was only 1pm. Yes I was so used to the deliveries being so good I thought there had been a mistake. Naturally someone else in my company had signed for the toners and not told me... a bit embarrasing with support but they were really helpfull and understanding all the way.
Whats this, icing on the cake... after the missing parcel debacle last week I had an email from the printerland team chasing me up on this, making sure I had everything I need and that all items are OK. This is 1st tier customer service and the reason i'm writing this review.
They have a lot to teach much bigger companies on how to deal with customers.
OKI printer ordered and paid for at around 4.30pm on Monday delivered at about 11.30am on Tuesday. The product was way cheaper than anyone else's price, came with a £30 manufacturer's cashback offer (which various other suppliers were not advertising...) and was delivered free of charge. Knowledgeable salesperson was able to answer technical questions (correctly) and to help to select the appropriate model of printer. Buy elsewhere at your peril!
They delivered my printers next day as stated on their website. The service was prompt and efficient.
I just purchased a OKI C511dn printer for Printerland, the service was excellent and the prices lower than anyone else on the net. Printer arrived next day and works perfectly, I had £50 cashback and a 3 year guarantee what great deal!
We have used Printerland for quite a few devices now & they never let us down, I generally deal with Richard there who is superb, actually all the staff there always go beyond their duty & from start to finish they see the order through to completion.
Excellent next day free delivery service means we can fufil our client order that day & get paid, great turn around of business for us & our end users.
I would not hesitate in recommending Printerland.
Wouldn't go anywhere else.
The staff are very helpful and friendly and went out of their way to help us locate the right toners we needed.
The service is quick and hassle free and delivery is very fast as we received our orders next day which has saved us from a few ink shortages!
Would defiantly recommend for fast and easy service.
I first used Printerland when I needed to replace my office printers. As a telecoms company, Printerland advised us on a high capacity printer capable of my 8,000 plus prints per month. POP telecom purchased 2x Xerox 8870 with a cash back direct from Xerox. The units arrived in good condition and on time, unfortunately one item went faulty but a replacement was arranged for the next day. We now use printerland for our supplies as we have found them to be the cheapest on the market and always have stock. I would recommend Printerland for all your printer needs.
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*Terms and Conditions The competitor must have the identical product in stock and available immediately to the general public. The competitors product price must include any charges for next day delivery. Offer does not apply to special order items, special offers, cash-backs, display models, clearance sales, refurbished printers, typographical errors and exclusive or limited quantity items. We reserve the right to ask for written proof of a competitors offer before we beat the price. The price promise cannot be used in conjunction with any other offer. Any price match will be limited to one unit per customer within a 30 day period.