Printerland.co.uk reviews

Printerland.co.uk reviews

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About

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Review by confirmed purchaser

Reliable and competitive

I've been using Printerland for about a year now. I was after a couple of desktop printers and they recommended OKI's, which turned out to be a great product. They were also the cheapest I could find. Everyone hates to buy cartridges as they are expensive now but Printerland always give at least 10% off and even honour previous prices given. Delivery is always prompt next day. I would always use them, no brainer really.
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Review by confirmed purchaser

Very prompt, friendly and cost effective service.

I received my printer toners promptly as usual, the day after I placed the order which is brilliant service especially as they were posted to Northern Ireland. I have been ordering toners from Printerland for several years and they have not let me down yet. Even better - they give me discount, so their prices are great. I would definitely recommend Printerland for prompt, friendly and cost effective service.
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Review by confirmed purchaser

Helpful staff, always offer the latest products, deliveries no problem and on time

Each time I need toner, I just pick up the phone and ask Printerland and it is never a problem. They always price match and we also get a loyalty discount. We have bought all our printers and toner from them for several years and never had any problems. The staff are always helpful and knowledgeable about their products, and they always keep me updated on newer models which are more cost effective etc. The deliveries are always on time and I see no reason to go anywhere else!
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Review by confirmed purchaser

Straight forward web site and easy to talk to sales team.

Yes I found these guys sell at a good price and they are easy to get hold of to discuss technical details. Their advice helps me source the best printer and peripherals for our clients.
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Review by confirmed purchaser

Impressed by swift service

We usually order all our office printers from Printerland, they never let us down and we're very happy with their customer service and range of printers.
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Review by confirmed purchaser

Buying a printer was an absolute breeze!

I knew from the moment I phoned Printerland I would buy from them. The person who picked up the phone was knowledgeable, honest, friendly and very helpful. He gave me all of the necessary information to make an informed decision (including the cost and useful life of the essential 'add-ons' eg toner etc). It was really easy to order and the printer and components came the next day. The whole process was a breeze! Would definitely recommend buying from Printerland.
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Review by confirmed purchaser

Excellent polite and courteous service.

Talked to staff and within minutes all was sorted.
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Review by confirmed purchaser

Printerland.co.uk always 'delivers' in both senses of the word

I have been using Printerland for printers and consumables for a number of years now. They are reliable, efficient and always worth turning to as first point of call when new equipment is required.
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Review by confirmed purchaser

Great Service yet again from Printerland

Used Printerland for my New Epsom WP-4535 back in Nov 2013 and service was spot on with my machine arriving day after placing my order.
Got back in touch with company last week to get a couple of new Ink cartridges which were very competitively priced and they too arrived next day.
On both occasions staff were friendly & knowledgeable , cannot ask for anymore.
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Review by confirmed purchaser

Fast, reliable service.

A reliable company providing an efficient service with great customer service. I know that if i order on one day my delivery will be with me the next allowing me continuous service without having to stockpile cartridges taking up valuable space.
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Review by confirmed purchaser

Very Professional Service

I purchased an OKI A3 colour laser printer from Printerland,the aftercare and help I received from them has been very good. I regularly buy toner cartridges and consumables and would recommend their service and reliability.
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Review by confirmed purchaser

An excellent company to source advice and a range of printers and consumables from.

They are not a one or two brand supplier, they offer a wide range of printers from a variety of manufacturers at competitive prices, from the top to the bottom of the market.
They provide good advice, if you ask the right questions, to point you to a machine, or machines that meets your requirements, and let you make an informed choice.
More important is their customer relationship and support.
When things have gone wrong (as they do sometimes) their customer support has pulled out all the stops to speedily resolve the problem, whether it is an incorrectly specified device, or a fault that has developed, and that's what makes the difference in today's world.
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Review by confirmed purchaser

Perfick

Had a little trouble with the website so phoned and spoke to a charming young man on the telephone. Most helpful and as promised delivered the very next day.
Excellent service, would definitely use them again.
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Review by confirmed purchaser

You've got great ink so no one can kick up a stink!

Always quick and efficient. Customer service always helpful and polite on the phone. Great Job!
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Review by confirmed purchaser

Fast, excellent service with a feeling you have a good deal!

I check this site out every time I need a new printer, but for some reason I always end up calling them. So far, this has resulted in me getting a better deal than advertised on the web, which I thought were pretty good anyway. The guys always offer a better deal if there's one available and it's normally delivered in less than 24 hours. Can't ask for more really! Highly recommended!
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Mis-sold Product cannot be returned

A printer purchased online from Printerland was not as described and when contacting them to ask to return and swap for another they said this would not be possible and (name) (Head of Control Stock & Ordering) stated that returns were discretionary and despite my "opinion" that the item sold to me was not as described told me that I could have gone to the manufacturer's site to find a proper description. So there goes £300! I asked where was the best place to write a complaint to and he said that he dealt with any complaints so there wasn't any point complaining as he wouldn't change his mind.

I shall now be reading up on my consumer rights before taking this further as I thought Distance Selling regulations were put in place to stop this exact thing happening.

My advice is to avoid Printerland at ALL costs as customer service is certainly NOT one of their attributes. At the end of the day a company like this is selling other companies products which can be bought from a number of places online or on the high street, what sets them apart is the service they provide. Sadly one doesn't see how bad service can be until it gets to the point where you need to return a product which doesn't fulfil your requirement.
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Review by confirmed purchaser

great service!

Wanted to buy a wireless laser all-in-one printer for the business but wasn't sure. Printerland's advice over the phone was really good; delivery was prompt. Most importantly when it came down to setting up the printer (after they'd already been paid), they were very helpful with technical advice. Have now started buying cartridges with them.
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Review by confirmed purchaser

Competitive prices, helpful staff.

I was looking for a new printer, so I called Printerland. I had in mind the type of printer I was looking for and they were able to answer questions and recommend other similar printers. They followed up my enquiry but without being pushy. The whole process was extremely slick and we now have our new printer which we are very happy with at a very competitive price. The aftersales has been very good. I would certainly recommend this company.
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Review by confirmed purchaser

Printerland are helpful, competative and very quick to deliver.

The staff are all very helpful on the phone, I have used them several times now and it has always gone smoothly. Delivery is very prompt, usually about 2 days, which for Orkney is about as good as it gets. Also their prices are hard to beat.
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Review by confirmed purchaser

very efficient and easy service.

We enjoy using printer land as the service is always fast and efficient with the 24 hour deliveries which is imperative in our line of work.

Printerland.co.uk Details

Payment Options

Payment is accepted by Visa, MasterCard, Switch, Solo, Delta, Visa Debit, American Express, BACS, CHAPS and cheque and must be received prior to delivery of goods (American Express payments are subject to an additional 1.5% processing charge). Accounts are available for Government Bodies and Educational Establishments. - Printerland.co.uk has introduced new security measures into its online payment process. 3D Secure is a new method of increasing online security. Depending on the card you've chosen to use, when you click Proceed you may be asked by your card issuer for further authentication.

Guarantee

All printers, consumables and accessories are genuine items warranted by their associated manufacturer. If you receive a faulty item or an item becomes faulty, please contact us and we will resolve the issue to your satisfaction.

International Orders

Goods can be sent world-wide by our chosen supplier TNT and shipments can be tracked in real-time on-line. These are calculated at the time of your order and based upon the service chosen – Express or Economy Express, the weight of the consignment in Kg and the location for delivery. An additional fee of £10.00 excluding UK VAT, (converted into Euros or US Dollars if required) will be added to the final amount to insure the full value of the item excluding delivery costs.

About this company

Buy Online colour, mono and multifunction machines, laser printers from oki, xerox, konica minolta, hp, brother, lexmark, kyocera, epson, samsung, ricoh, kodak, dell, canon, tally genicom, multifunction machines and unbeatable prices on consumables.

Visit Printerland.co.uk

Contact information

Call us on: 0845 130 1992
We live here: 6 Edward Court
WA14 5GL Cheshire
United Kingdom

Category

Printerland.co.uk is ranked 2 out of 73 in the category

Price Match Available

We won't be beaten on price

*Terms and Conditions The competitor must have the identical product in stock and available immediately to the general public. The competitors product price must include any charges for next day delivery. Offer does not apply to special order items, special offers, cash-backs, display models, clearance sales, refurbished printers, typographical errors and exclusive or limited quantity items. We reserve the right to ask for written proof of a competitors offer before we beat the price. The price promise cannot be used in conjunction with any other offer. Any price match will be limited to one unit per customer within a 30 day period.

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