The order went through online, but I did not receive a response to confirm the artwork was approved and in production. I had to chase up myself. I had also been advised of a delivery date being a Thursday, advised my clients of this, only to find it was going out on the Friday. Apart from that, the printed letterhead came out well.
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Great to hear you are pleased with the letterheads. When supplying files we ask you to allow 4 working hours for us to check your document for technical errors. I can see that you placed the order on Tuesday evening and your order was processed the following morning with the letterheads being delivered 2 working days later as agreed. You should have received a job confirmation from the studio once your order was in progress and I will look into why this was not sent to you.
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