P.I. was a great company to wirk with. i am from the states and they worked well with me to get my product to me and had answers to all the questions i had asked. the item took a week longer to arrive than anticipated but that's only because it was the first time they shipped to the US. the quality of the service is outstanding and i will be ordering from them in the future even though it will take longer to arrive than other places here in the states.