Pro4sport reviews

Pro4sport reviews

Very low
2.3
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
49 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Absolute shockers

Do not even consider using this company. Their customer service is virtually non-existent, you will be fed nothing but lies and excuses, and you will not receive your goods promptly. They are however very good at taking your money promptly.
I ordered a pair of Musto sailing trousers on 4 June, and my credit card was debited on 10 June. There was no indication on their website when I ordered that the item was out of stock, so I assumed that I would get it in a week or two. I had not received them by 17 June, so I emailed them to find out when I could expect them. That's when the string of excuses and lies started - on order from the manufacturers and expected early next week, computer stock-control glitch, been on annual leave, moved address and phone number unreliable, etc, etc.
I was getting no answers to my emails and becoming increasingly concerned that I would lose my money and not receive the item - and that's when I found this review site and became highly alarmed. I just wish I had have seen this review site before I ordered! I rang the manufacturers, Musto, who were fantastic and said they would follow up with Pro4sport on my behalf. I got an instant reply from Pro4Sport, which in the end proved to be no more than excuses - item 'in transit' when in fact it hadn't even left the manufacturers. After a lot more hassling of Pro4Sport and generous assistance from Musto, I eventually received confirmation that the item had been mailed on 18 July, and I received them on 26 July - over 7 weeks from order.
This company should not be trading, and if I lived in England rather than Australia I would be lodging a complaint with the Fair Trading authorities.
I would give them zero stars if I could, but this does not appear possible so I will have to give them 1 star.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Don't do anything with this company

I'm waiting this 5 weeks. They take my money and i'm still waiting what I bought.
I don't receive information, no answer by phone or mail....
Don't try to work with this company, you loose your money
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Keep clear of this company.

I have purchased Musto sailing trousers on 08.04.2013.It's 12.05.2013 The item still not arrived .They have charged my credit card despite informing me that they don't have item in stock. I have tried to cancel my order but no reply.It's impossible to log in to their website. STAY AWAY FROM BUYING ANYTHING ON THEIR WEBSITE.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Awful in every respect.

Ordered a cricket tracksuit on 25/01/13 for my son's birthday on 10/03/13 - the £52 was taken from my account but i have not received any goods! No replies to my emails, I did get through to someone by phone once and they promised the goods by the end of the week (8/3/13) but they were lying............ Steer well clear :-(
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Good service - On time - Quality product !

It may be timing but I have never had a problem with this company. I cannot speak for other people but personally I have been more than satisfied.
I haven't given 5 stars because I never do.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

One Stop Shop for Sport

Purchased a number of products over the last year from this company including cricket whites with bespoke printing, other clothing, oakley sunglasses and in the past golf equipment. All have been delivered on time and the product quality has been second to none. I will be looking to get a full set of cricket shirts printed for my team for next season. Recommend you give them a go, great quality and VFM.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Impressive Service

I have purchased numerous items from Pro4sport in the past and recently purcharsed some cricket gear for the pre-season. I have to say despite reading the comments on this site, i have nothing but great reviews. I had confirmation of the order, and even after ringing the company to do a change of address my cricket gear arrived on time as stated. I would certainly recommend this site, and i will be buying more in the near future for family xmas presents.
Thanks again
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

STAY WELL CLEAR

ordered skin travel & recovery compression tights they sent an email with a delivery date thats as close as i got to getting them . the companies a waste of time and space.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Ripped Off

Do not not not use this site! They will take your money and run!
They took mine!
Nothing about this site is genuine, impossible to log in, impossible to call, impossible to email.
They can take your money though!
Do not believe the good reviews either, must be a spoof or an employee!!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

New name, same lousy service

I ordered a Gore cycling jacket from these guys 2 weeks ago. Their email said the order was due to ship 7 days ago 'at the latest'; today, still no delivery. I tried calling their number: no reply. A bit of research shows that the company is called Pro4sport.co.uk Ltd - remarkably similar to a company in liquidation called Pro4sport Ltd, and with the same old director (David Adams) and company secretary (John Fowler).

Needless to say I have emailed to cancel the order. Fortunately the company have not yet taken payment on my card, and I have informed them that if they do I shall report the matter to the police as fraud.

So, my advice is: don't go anywhere near them!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Almost caught out

Made an order without checking this review site first. Received nothing at first then requested an acknowledgement of the order. Also asked why their system wouldn't let me open an account.

Automated Acknowledgement stated the dispatch date. Nothing about the account.

Nearer the dispatch date I asked for confirmation the item would actually be dispatched. No reply. Dispatch date passed without any confirmation of dispatch.

Then discovered firm was in administration. Immediately emailed to cancel the order. Surprise surprise - no reply.

Emailed again later demanding the order be cancelled and eventually got an automated reply. No apology.

Close call. Poor service despite not actually receiving an order. Suspect the item was not even in stock.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Be careful consumers....

...apparently company has gone into administration
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

For what it's worth

Tried to buy sailing clothes. Received an immediate receipt and then nothing. The goods didn't arrive when they said they would. No number of calls or email got a response. I couldn't even get through. Not worth the saving to be made. Ended up with nothing. Would never use them again when there are so many good outfits out there.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

NEVER buy anything in this shop!

Sorry, I have to rate 1 star because they deserve 0 !!!
Placed an order 25th july - late august still nothing!!
I've mailed them twice (latest to ask them to cancel the order and confirm this on mail). They haven't replied on any of my mails!
I'll never shop here again. Just sorry that I didn't check the reviews before placing the order as it look's like I'm not the only one with this problem.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Consider buying a cow instead

I ordered 2 pairs of trainers in April and I'm still waiting in August. There's been minimal communication. I have said that I'll consider a small claim and will contact trading standards.

Next time I want some trainers I'll save time by buying a calf, rearing it, tanning the leather etc.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

No goods. No refund!

Ordered a shirt from this company in May. No received it. Order cancelled. No refund. No reply to emails or phone calls.

Do not place an order with this firm
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Avoid - crooks

I am still awaiting a refund for an order placed in April. I returned the goods immediately because they were unsuitable but 3 months on, I still do not have a refund. My credit card company is now involved but because I paid via Paypal, it isn't straightforward. They haven't responded to any of the numerous e-mails I have sent - even the one to the so called boss. Outrageous, they should not be allowed to trade!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Pro4sport is a Very BAD Company!

I ordered UA products from their site pro4sport.co.uk using Paypal i think 8 hats all in all after a week they didnt mail me for the dispatchment of my order so i email them and they told me that their having problem on their stock and ones it fix they will email me for the dispatchment, its been 2wks but they didnt mail me back so i asked and they replied and apologizing for the delay and promising they will sent the order by next wk, the other week i open my email and they sent me a message canceling my order so i replied on them asking why did they cancel all my order and that i didnt even recieve my order, after that final conversation they didnt answer any of my email and suddenly i discover on their feedbacks on ebay account that same thing happen to me had also happen to them until ebay close their account.. Now im concerning that their site pro4sport.co.uk still exist and paypal also accepting payment on their company.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Being Investigated

Dear Sirs
This is to acknowledge your emails about the above online trader.
We are aware of the current problems they are having and an Officer will be visiting them shortly.
Thank you for bringing this matter to our attention.
Regards
Paul Niblock
Principal Trading Standards Officer
Derbyshire County Council
Cultural & Community Services Department
Trading Standards Division
Chatsworth Hall
Chesterfield Road
Matlock
DE4 3FW
Tel 01629 539838
Fax 01629 536197
paul.niblock@derbyshire.gov.uk
www.derbyshire.gov.uk/tradingstandards

Also former colleagues at Derbyshire Police are aware of Pro4Sport and advise reporting via:
http://www.actionfraud.police.uk/
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Awful - avoid at all costs!

I paid for a jacket on 12/06/12 & was told it would be sent no later than 15/06. It didn't arrive & when I chased it up was told about a stocktaking/software problem & it would be sent the following week. It didn't arrive, I e-mailed, phoned and turned up at the premises which were locked up and said to be re-opening on the 18th June - this was on the 29th June! I have just called the neighbouring unit who said that when people are there they are not answering the door or phone & that they had people with them who were doing the same as me trying to get their goods or money back. The man I spoke to seems to think they have gone out of business and are avoiding outstanding customers. I have now opened a complaint with Paypal to see if I can get my money back. I have also tweeted the managing director to see if that will needle him into a response. Terrible

Is Pro4sport your company?

Get to know your customers. Simply claim your company now. Get real customer insight and respond to your reviews. It's free.

Claim this company Learn more

Is this your company?

Try out Trustpilot's exclusive tools for gathering reviews-- get started with our Kickstart service! And remember, it's absolutely free to respond to reviews. Learn more

Claim this company

Pro4sport Details

About this company

Suppliers of sporting goods and equipment for cricket, running, rugby, skiing, hockey, football, darts, snooker and pool./> Visit Pro4sport

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.