Bought a wheelset including tyres and tubes. Tubes faulty. Sent an email requesting a replacement inner tube the same day with a photo of the issue. Ive sent four emails over five months and still unresolved. Shoddy.
ProBike is as good as it gets. They don't have everything, but what they do have is top-notch and their prices can rarely be beat...not by Amazon, Ebay or any cycling gear retailers. Shipping can take a few weeks to the US at times, other times the items arrive in a week or so...but largely out of PBK's control either way. Items are always first-quality and as described. They are a staple supplier for this avid cyclist.
I always recommend Pro Bike Kit to my friends! They always have some of the lowest prices anywhere and somtimes UNBELIEVABLE PRICES! I have been a customer who lives in the US since 1997 and they have always answered any question or resolved in issue I've had VERY quickly! HIGHLY RECOMENDED!
I've bought many items from Probikekit over the years. I've never had an issue even though they are in the UK and I'm located in the U.S., and most of the time the prices cannot be beat. Shipping is reasonable given the distance, and especially when its free! Customer service responds quickly to any questions. Probikekit is always one of my "go to" sites when purchasing bike parts and clothing. I always look there first.
If you are looking to save money on cycling stuff, ProbikeKit has excellent price. Shipping from Europe usually takes longer (1-2 week) to arrive but the wait is worth it consider the saving you get. One of the best day to shop and stock up is the day after ThanksGiving (in the US, we call it Black Friday).
I have ordered clothing, wheels, and components from Pro Bike Kit on different occasions and on each order the service and prices have been great. The items have been as described and even though I live in Alabama, USA, I have received them in a very timely manner. I have not been disappointed in Pro Bike Kit at all!! I am sure I will buy from them again.
I live in the U.S. but I shop at PBK for the low prices, which often beat U.S. prices for many of the same products. The shipping times are reasonable for coming from overseas. Usually, it takes about 2 weeks to receive my item.
I love cycling but with about 4,000 miles/year my gear does wear out. ProBikeKit is the answer, and PBK really is the first place I look when I'm looking for bike stuff. PBK had the Michelin Pro 4 tires before everybody else, and they always have the widest selection of great gear at the front edge of the product cycle. The information and reviews are good, so I can always find what I need. The prices are also terrific, and I've never had an order go awry. I expect to be a big PBK customer for years to come!
I've been a customer of PBK for several years and they continue to provide quality service, quality products, great prices and surprisingly fast shipping. I have needed to return a few things, through no fault of PBK, and they made the process smooth and easy. Keep up the good work.
I am in California and I am simply amazed at how small the world has become. The order came all the way from England and it felt like it came from next door. Highly recommended!!. I suppose that you should know exactly what you need because returns might be a hassle if you are in the States. With that said - the prices are soooo good that it seems worth it to me.