bait and switch outfit
"Buyer beware! This company has extremely poor customer service. I ordered from them recently and the item never arrived. They made me wait a month before they would give any kind of response. Then they made me send them an affidavit stating that I hadn't received the item. Finally, after all that, they said I could have a store credit to buy something else. Meanwhile the item I was trying to buy has increased in price on their website by over $20. I believe that they didn't actually ship the item because they are running some kind of bait and switch scam."