This mincer does not work. My husband who has used similar ones in the past thinks it may be because the screw feed is badly fitted. I did call customer service and they suggested putting one chunk of meat in at a time, we did this but the meat still comes up out of the hopper and will only go along to the mincing plate with a lot of pressure. I would really have liked to return it and get my postage repaid, but so far I have only been offered a refund if I pay the postage. I am disappointed as I have dealt with this company before and have always had great service and high quality products.
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