ProCook reviewed by

4 Reviews

Review by confirmed purchaser
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Poor product

This mincer does not work. My husband who has used similar ones in the past thinks it may be because the screw feed is badly fitted. I did call customer service and they suggested putting one chunk of meat in at a time, we did this but the meat still comes up out of the hopper and will only go along to the mincing plate with a lot of pressure.
I would really have liked to return it and get my postage repaid, but so far I have only been offered a refund if I pay the postage.
I am disappointed as I have dealt with this company before and have always had great service and high quality products.
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