These are a present for my daughter and son-in-law, They already have a set of them but needed more. I have used them myself when at their house, they are easy to clean, very sturdy without being too heavy and the non-stick finish is fantastic. If I didn't have good saucepans myself I would be buying me some too. The delivery was very quick too. I could not believe it when they arrived. Well done, Pro Cook and Thank You.
Ordered a skillet and when it arrived there was a chip out of the handle and the box was torn. Didn't accept delivery and immediately phoned customer services.
Dan promised he would phone back once he'd checked. He didn't! Then phoned again the next day and got the same person. Pointed out I was not requesting an exchange but the goods were damaged. Eventually, fed up with script, I asked to speak to his supervisor.
Vicky was absolutely fine once I explained the situation and sent out a replacement which arrived, properly packaged, the next day. Probably wouldn't use them again after this experience for a web purchase, even if the price was good.
No experience of the product purchased yet but the order processing was efficient.
The order, even though it was delivered by the dreaded Yodel, was ahead of schedule and surprisingly on a Saturday morning.
hi, i purchased two anodised saucepans from pro cook last week and when they arrived i was pleasantly supprised with the quality of the product,i did not expect items of this quality for the price that i paid...i will definately use this supplier again.
Really pleased with the service from ProCook. I haven't used the Paella pan I bought yet as it's a Christmas present for my other half but it arrived really quickly and in perfect condition. I've always been pleased with everything I've bought from ProCook and would definitely recommend them.
The quality was obvious immediately on opening the package. Both the visual appearance of the knives and their overall weight was the give away to someone who had worked with quality steel during a lot of my working life. They are exactly what the manufacturer claims and will last a life time. Two wonderful christmas presents.
I have bought casserole dishes from Procook several times now, for myself and as gifts. I love cooking with them, and am delighted!
We've just had our Kitchen completely remodelled and new double oven the works ! therefore I wanted some new frying pans to also complement our stainless saucepans and kitchen . I researched long and hard as there are loads around costing up too £90 for a decent pan , I then reviewed the Pro Cook website and was instantly draw in I used a discount and bought 2 frying pans ( 20 &28 inch ) out of their non stick stainless steel professional series's and Wow ! I've used them about half a dozen time now and they're absolutely fantastic food definitely doesn't stick and you can heat them to a high temperature and brown, fry and sauté without any problems. The other reason that I have given 5 stars is that they were on 5-7 days expected delivery , I got them in 2 way to go ProCook
I would definitely recommend these pans and Procook , I'm going to buy a 24 inch and also a steel-sauteuse-28cm next
Why do recipes always tell you to use different size utensils. I wanted 2 un usual sizes for two recipes for Christmas. I looked everywhere and was about to give when I clicked on the PreCook website and, lo and behold, - there they were. Also a very reasonable price. Thank you ProCook
I ordered a variety of goods from Procook. Some were for myself replacing well used pans, some cast iron casseroles as Christmas gifts for grandchildren . I ordered online on a Saturday and by Monday afternoon they were delivered. Excellent delivery and a well wrapped parcel. My goods are already being used and I am extremely happy and satisfied ,well done Procook . I shall be ordering from you again and will recommend you to my friends. The price was very competitive ,with an extra discount that weekend, and so outstanding value for money.
If you want good quality cookware with a potentially long lifespan, then ProCook may suit your requirements.
The only concern is that two out of three parcels I have received were damaged in transit, and the contents spoiled.
Procook products are not cheap, and they should spend more on better protective packaging or more careful couriers if the company wishes to retain customer loyalty.
Just an excellent experience ordering online with ProCook. Ordering was easy delivery was fast, everything arrived well packed and products were high quality. Will certainly order from them again!
Bought one pan from Procook a year ago, very happy with the product. This time bought more, but one was damaged when delivered, Procook replaced it with a new one straight away, and again, very happy with the quality, they are gonna last very long in my house.
We purchased a set of saucepans as a present. They are fantastic quality, the service was very efficient and they are amazing value for money. So pleased we found the website and we will be buying more from Pro Cook!
I was really pleased how quickly my order came - wrapped really well in perfect condition. I have ordered from ProCook before and was not disappointed in their service. This was a Christmas present and I am relieved that it is here well before the 20th - so no worries.
Very pleased with frying pan, It
is a good quality product and I actually like the weight of it .didn't find it too heavy.thank you procook.
I purchased the gourmet stainless steel saucepan set and couldn't be happier. good weight to them and love the draining lids. when the saucepans were delivered one of the lids had a dent so I phoned up pro cook and they sent me a new one straight away. will definitely be purchasing more from the range!
I absolutely love these pans! I have been looking for a long time for the right set of pans and I've found them! One of the most important things for me is that they are good quality, look good and the HANDLES DONT GET HOT!! I was fed up of burning myself everytime I cooked, either on the handles or the knobs on the lids. These are exellent pans at a very good price. They arrived very promptly and were very well packaged. Would highly recommend the pans and the company. Will be buying more pans from them in the very near future.
Really I liked the product and all the service involved was excellent
My wife is a frequent destroyer of cooking pots and pans. Purchased a Triply frying pan 9 months ago, and despite her best efforts the pan is still pristine. Have now purchased an omlette pan, makes beautiful omlettes and appears to be almost indestructable. After cooking simply rinse with hot water, wipe with a microfibre cloth and dry. Burned food does not stick!!!
I only ordered my casserole on the Friday and paid standard post and it arrived the Monday morning. I was thrilled with the product, the amazing value and speed of delivery. Will certainly be ordering fromPro-Cook again soon as I'm replenishing all my old cookware.
I had some pro cook pans from a retail outlet and decided that I could do with one extra as the saucepans are the best I have ever had . I didn't want to travel to the outlet so ordered this one on line, the service was excellent and delivery was very prompt
Lovely pan, only one complaint!!! They come with large stickers on the bottom of the pans. They are really hard to remove. On one pan I am still soaking it to remove it after five days. All I have is glue on one pan.
But the pans are great and the others are amazing for cooking.
There's been some confusion about returning and/or exchnaging purchase, mostly on my part, but altogether, I couldn't fault your online kitchen equipment, your amazing prices and your customers'services (Beth's) helpful attitude.
Just to conclude, I'm going to your Wembley Store opn this before Christmas to finish my shopping as I can't judge it by the pictures and description.
Everything from ease of ordering through speedy delivery to receipt of quality goods make ProCook my first port of call for all things 'kitchen'. The only problem is deciding what to buy!
I always enjoy shopping on the Procook Website. They always have a great range of products and goods are always delivered very quickly. Would recommend them to anyone.
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