Bought my Optoma HD131Xe plus large screen, two pair of optoma 3D glasses, Ceiling mount and two 10 metre HDMI leads from Projector Planet on January 12th 2014 over the internet. The following day I received a text from them to call and confirm my order, witch I did. Order arrived 14/01/14, ( excellent ), order was very well packaged to stop damage while in the post. Due to my disability it took me a week to install all and have it up and running, very easy to install, a enabled bodied person would have it up and running in a few hour's. I did not use the ceiling bolts that came with the screen, I increased the width of rafters in the ceiling then bolted the screen to the timbers. Projector... Optoma HD131Xe Full HD 3D, runs very quite at 26 dB you can not hear it running. Have used it for a few weeks now and I am still very impressed with my choose of projector, Screen... Optoma Panoview DS-1123PMG+ 16:10 Manual Pull Down Screen,123 inches and a manual screen, pulling down the screen is so easy, no effort in it at all. To put the screen away, just a light touch down then it puts it's self away. I looked at a good few sights for a week before I decided who I would buy from, I'm glad I choose Projector Planet there Prices are competitive, Costumer service was very good and if you have any questions to ask they are very helpful with there answer's all in all I would recommend 100%
I wanted to buy the official optoma projector ceiling mount. This is what was stated on the website. However on receipt of the item I realised it was a universal mount. They charged me £50 instead of the £20 this would have cost otherwise. It is too small an amount to bother over but bear this in mind when you buy from them. You might not get what you pay for!
No problems at all, good service, reliable information, quick delivery. It's a rare delight to have a courier let you know of an hour window for delivery. Too many times I have had a 7am-7pm delivery window.
I bought an Optoma Panoview DS-9092PMG+ screen from here. Their price undercut everyone else by miles. Email updates on the progress of the order were timely. Fast delivery by DPD who give firm delivery times so one doesn't have to wait at home all day.
I purchased the Optoma HD 230x from Projector Planet.
I found the company through Google and was impressed with the reviews and prices.
Unfortunately for Projector Planet their website is a bit rubbish. 3 days after ordering my projector through the website I had a call to say the transaction didn't process correctly despite getting a confirmation email and the money moving from my bank account. I called projector planet who said they had refunded the money due to an error with the Safari browser. They first tried to accuse me of using a mobile to make the purchase online which wasn't the case (not that this should be an excuse in this day and age), at this point I started to panic as the bank said my money had moved and projector planet claimed to have refunded it.
After another 48hours the money came back into my account. Despite my prior dealings I decided to try again due to the price, I found a computer with an older version of internet explorer and ordered through that. I had to ask to have upgraded delivery for free the second time with a follow up phone call instigated by me, I feel this should have been offered to me by the company without a prompt.
The projector arrived very quickly after the second order was made, and I'm pleased with the delivery and the product. The customer experience could use some work.
I purchased as a gift for Christmas an Acer H5360BD 3D Projector from Projector Planet. The price I paid was the cheapest on the internet and it was delivered in just a couple of days, earlier than anticipated in its origional packaging with its factory seals intact in perfect condition. This company is a pleasure to do business with they have the cheapest prices available (over £100 more in other online shops by other companies) and their customer service is first class. The Projector has exceeded my expectaions. Very happy Customer and would recommend Projector Planet to anyone,
I bought a Grade B Pico Pocket Projector from Projector Planet. It was from ebay and reconditioned. The first projector that they sent me did not work and I was given another. When I received it i checked it and it did work. Because of the delay in getting a working projector the event that I bought it for passed, howvever I put the projector in storage for the next event which was recently (Nov 2012). I used it for one event only and so it was running for about 2 hours. When I came to switch it off I noticed that the image was breaking up. Small pixels of light appearing with no image. I wrote back to projector planet who said that the product was out of warranty and their is nothing that they can do about that and that I would have to pay for a repair. They were not rude just stating the fact, but come on be reasonable....I used it at a single event and it was obviously a faulty product so if it were my company for good will I would have made sure that my customer was satisfied.
bought a gt750 3d projector from projector planet .ordered it on a bank holiday weekend Friday received it first thing Tuesday morning. the amazing thing is i chose the free delivery option which should have taken 5 working days .for this i am well impressed i all-so got a text to tell me they would deliver and it was delivered within the time i was given ( amazing ive never had that option from any other on-line retailer ) not to mention that they're price was the best i could find £609 including the R.F. glasses .They all so phoned me to check some security issues as i was sending this to a different address as what was on my card, which in my opinion shows that they care about their customers ... WELL DONE PROJECTOR PLANET I THINK YOUR STAFF ARE AWESOME :-)
My partner ordered the Optoma HD600X Projector / Screen & Mount Bundle we were both a bit wary of this company as we had not dealt with them before but after we ordered it we received the emails and the tracking number of the parcel. The parcel arrived the next day with no problems at all, the packages were in good condition and when unpacked and checked there was still no faults with the items ordered. We are very happy with the purchase and the service we have received from Projector Planet and we would recommend it to others to use.
Ordered my screen from Projector Planet due to the the price of screen that i wanted, had a text right away to say that my order was being processed, further texts to update along with emails, checked on the delivery, time given between 1325hrs to 1425hrs, DPD arrived at 1335hrs, wish all my other deliverys were like this, well done.
Order process very quick and I received several texts advising me on the progress of my order. Things started to go wrong once DPD got involved. They said I could track my order and get an idea of when it was gong to be delivered. This didnt happen it showed a delivery time of between 8am to 6pm. I ordered a projector and a screen both to be delivered to the same address. The screen arrived at 11:30 and the projector at 6:20. They made 2 deliverys to the same address one of which was late.