Reply from Projectorshop24
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Projectorshop24 reviews
- Reviews (338)
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- Nathan Webb
- 2 Reviews
Great service.. not so good shipping
Okay, so the website was brilliant, it had what I wanted and it was cheap. They have even gone to the lengths of having a live assistance which was great. The only letdown I'm afraid was the shipping.
The first problem that I had is that it took 2-3 working days to dispatch the item. This is the reason I used the live assistance, and the person on the other side was helpful, and stated he would put it as a high priority order and it would be definately shipped the next day. The second problem (and the big one in my opinion) was that with this being a UK website (says .co.uk) and as far as I remember the offices are within the UK also... you sort of expect the stock to be in the UK too.
Well, I got my tracking number the next day and it was in Germany?? So given the idea that they had to ship it a long distance also, by the time I actually received this item, it was a week or just over by the time I actually received it. Don't get me wrong, I think the company is doing a great job, but this might be a slight overlook and they should consider moving stock to the UK to give better delivery times, or state a little clearer on the website that their stock arrives from abroad and may take a few days to be processed.
Featured review of Projectorshop24
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- Amy Mimer
- Baxterley, GB
- 1 Review
Excellent service, great speed and attention
The layout, rating and comparrison system used on the site was brilliant at helping me decide which projector to buy with really very little experience of the tech. Everything was explained really clearly, what the lumens figure means in real terms and the ratings for business/personal use were a good guidance.
There was plenty of good communication saying when the order shipped and providing tracking information. The item arrived only 1 day after ordering and in excellent condition with an EU adaptor power cord (very handy for business users) and is going on it's first outing today.
- Rob McWilliams
- Carlisle, GB
- 1 Review
Quality product, service and speedy delivery.
I found the website very useful for narrowing my search for the right projector. It was easy to use and had all the info I needed. I tried very hard to find a better price on the Benq MX717 but no one else could match Projectorshop 24. Delivery was very fast and we used the projector in a large church today and were very pleased with the results. Thank you, Rob
- pre
- 1 Review
Exactly what i wanted
Their search function let me look through the various projectors to figure out which one I wanted better than any of the others, most of which looked even MORE design-work shoddy than this one.
Turned out they sold it as cheap as anyone who didn't look even less trustworthy too.
Projector arrived in just a couple of days, and is exactly as described (which is to say slightly bigger than the shelf it was supposed to fit on, because I am an idiot who needs, now, to buy a new shelf).
I assume their three year guarantee is good but of course I'll only find out about that if it breaks, which I hope it doesn't.
- Keith
- Royston, GB
- 1 Review
Projectorshop24
This is a great service at a great price. My projector arrived 2 days after placing my order. The sales team were also very helpful, both on-line and on the phone.
- Miles
- Clitheroe, GB
- 1 Review
BenQ projector
My telephone conversation with their salesman was excellent. I know very little about projectors, but he guided and advised me with easy to understand information, and did not try to sell me something I did not need or was out of my price range. I ordered on line and delivery was swift and on time.
A good shopping experience
- paul miller
- 1 Review
First Rate Service
I was a digital projector virgin but this company guided me with expert knowledge and without bias and were cheaper than amazon.
- rob hewitt
- aberdeenshire, GB
- 1 Review
Excellant no nonsense service
Cannnot fault for prompt delivery, great price, good website and great custmer service. Will definitely use again. Well chuffed with the Optoma HDLV 20 projector. Came exactly as it said it would.
- will davies
- newport, GB
- 1 Review
What it says on the tin
Couldn't ask for better service, everything was as requested, no problems, item arrived safe and on time- no nonsense, no hassle. Will Davies, south Wales
- Kevin Shenton
- Newcastle under lyme, GB
- 1 Review
Top service
Excellent service could have done with less delivery charge though!
- Alessia Zenere
- 1 Review
Quick and efficient service!
I really appreciated their service! After having informed about a problem with a Projector screen they were really kind and helpful, Annette above all!
- Ian Morris
- 2 Reviews
Just as they said
Very pleased, prompt delivery and projector working brilliantly.
Just as they said!
- Simon Simcox
- Conwy, GB
- 1 Review
Know their stuff
Good prices, reliable, arrived on time, knowledgeable sales staff, good stocks.
- Michelle from Durham
- Durham, GB
- 1 Review
Best Place to buy a projector
Wow....what a great experience of buying a projector and projector bag. Website great, delivery excellent, and staff very helpful. "I think a lot of companies could take a leaf out of your book".
Projector bought was a Omptoma EW610ST - we use this in small and medium sized meeting rooms and the clarity is excellent, large image view as well. Would recommend. Don't feel so bad about spending the bosses money now :-)
- yevgeniya
- london, GB
- 1 Review
- Peter Evans
- Liverpool, GB
- 1 Review
All round.......Brilliant!
I wanted to buy an HD projector but, when I told the Projectorshop24 advisor what I wanted to use it for, he advised me to go for one with a much brighter lamp. I couldn't afford a full HD one with the brighter lamp so he suggested a 1280 x 800 machine and said that if it didn't pass muster, I could exchange it or get a full refund. I ordered one of his suggestions which arrived within 48 hours. It's performance is excellent. In addition, I was given excellent advice on choosing the right screen.
- DEREK HILL
- Otford, GB
- 1 Review
Free standing screen
ARRIVED AHEAD OF SCHEDULE (48 HOURS FROM gERMANY).
WELL PACKAGED AND IN GOOD CONDITION. DELIGHTED WITH THE SERVICE AND THE PRODUCY
- Rob, Cardiff
- 2 Reviews
Good reliable service but takes a while
The shopping experience is good and the tracking system frequently updates with reliable information. The products I ordered (two separate occasions) both came from Germany (didn't know that in advance) so delivery took a few days. Having said that I ordered on Monday and the goods were delivered on Thursday so I consider that pretty good.
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- will
- london, GB
- 5 Reviews
perfect service
Before I ordered a Mitsubishi HC4000, I had some technical questions around the products and warranty available, Ed Middleton from projectorshop24 was friendly, knowledgable and efficient.
I received the projector very quickly (within 48 hours) and as specified. Unfortunately the dlp technology in this case did not suit me or my girlfriend, however, Ed again was very helpful and I was able to return the product for a full refund.
I would definitely recommend this supplier and use again myself.
- Robert Jeffery
- Lingfield, GB
- 1 Review
Excellent
The product ordered came on schedule and was well packaged
- Terry
- Caerphilly, GB
- 1 Review
Good product, good advice and good delivery
The heading says it. Helpful advice and prompt delivery of a well wrapped package.
The Sanyo XU 106 was for use in a chapel and sunday showed that it was indeed a good choice giving a clear image whatever the ambient light.
Many thanks to projectorshop.
Terry
- David
- 2 Reviews
Quality product, good price and fast delivery
I ordered the Optoma DX319p projector on 12 11 10 and it arrived in perfect condition on 17 11 10 - the date scheduled for delivery. The price was very good - especially including delivery from Germany - and the projector is a delight to use - very sharp images, quiet and very compact and light to carry.
I would definitely use them again.
- peter snodgrass
- Darlington, GB
- 1 Review
Great service, will use them again
Projector shop were very good. I bought the wrong spec projector and they have offered a full refund, as well as helping with a new machine.
- Anastasia
- 1 Review
Projector lamp
I am completely happy with the product but I gave 4 stars due to the delivery. It came with UPS and once they didn't find anyone at home they thought it would be good idea to leave the packet next door in the neighbours. The thing is that I recently moved to this house so I didn't know who was living next door and the packet was worth more then £200. Very very irresponsible, they should have left a note to call them back and arrange the delivery for another day as it is mentioned in the website. Apart from that I am satisfied.
- Ken Trevena
- Basel, CH
- 1 Review
3D Projector Solution
I work abroad and had been searching for advice on 3D projectors for a while and struggling when it suddenly occurred to me to google suppliers in the UK. I got in touch with Ed and Shane from Projector24 who made immediate and relevant recommendations based upon my requirements and budget. I love my Acer 'Beamer' as they call them over here, thanks guys keep it up.
Ken
Basel Switzerland.
- jake
- wiltshire, GB
- 1 Review
- FM
- 1 Review
Amazing!
I know it's partly down to UPS - but projector screen arrived (I live on the Northeast coast of England) all the way from Germany within 48hrs. Now that's what I call service!
- H.S
- 2 Reviews
Superb Customer Service!
Excellent advice on which projector to buy, which arrived on time from Germany. Great product at a great price. Superb after-sales advice, particularly from Shaun, on the best product use and prompt response to the many emails I sent him. Well done!
- E.B.
- Lincolnshire, GB
- 1 Review
After Sales Customer Care
My projector became faulty after 13mths, but ProjectorShop24 arranged for it to be repaired under warranty in Germany. They arranged UPS pick up and delivery and provided me with prompt responses to my progress queries during the repair period.
I cannot fault the Customer Care, especially Shane Riches, who has been nothing but helpful throughout the whole repair period.
It's good to see a company look after there customers after the product has walked out there door at the Sales point.
I would not hesitate to recommend PS24 again for both sales and after sales service.
- Revd John Chandler
- Colchester, GB
- 1 Review
First class product, first class service
The ordering and delivery process was easy and efficient - I was even able to track the order from the store (in Germany) to the door! Projectorshop24 gave me welcome advice on the product I should buy, and I'm glad I took their advice. I know there have been advances in technology in recent years, but this projector really is flexible - big difference between max & min throw, and massive keystone correction.
- Richard
- Nottingham, GB
- 1 Review
Excellent
Goods arrived on time, well packed and exactly as described. Good value too.
- Mark Allen
- Chelmsford, GB
- 1 Review
Solid - totally solid
Item arrived very promptly, it was exactly as ordered, a genuine Sony Lamp and at an unbeatable price. It was great to do business with an honest firm and not get ripped off with a fake, I went through 3 fakes from another supposedly reputable supplier before they gave me my money back and Projector24 was still £50 cheaper.
- Pete3309
- 1 Review
Good Service
Very happy with the service. Placed the order quite easily and it was delivered reasonably promptly. Also the product was good value for money. It's just a shame that there's a charge for credit card use and delivery. Still a very good service overall.
- jackie davison
- Newtownards, GB
- 1 Review
Fast, efficient service
Received my projector quickly. It was the best price I could find. The information given about the projector was informative and comprehensive.
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- Darren
- St Helens, GB
- 1 Review
Superb - what can i say!!
I contacted the website via emails and asked a number of questions and they where very patient and helpful even before i finally made my purchase a number of weeks later.. (excellent service)... I was pleasantly surprised at their low prices and once i made my purchase the products arrived on time and nothing was missing or damaged. Its possibly the best purchase I have ever made and I would highly recommend Projectorshop24 to anyone!! I am truly very happy with the purchase and the service provided as I had to send back the screen and exchange it for another which was dealt with with no issues and fast service. I would only advise people to not make the same mistake I made with the screen as the "housing" measurements on the website do not include the length of the brackets!!...which is why I had to send back my 1st screen. Overall, EXCELLENT!!
- Agnieszka
- London, GB
- 1 Review
Excellent
Very happy with the product. I actually called Projectorshop24 before I decided which projector to buy, they were very helpful and knowledgeable.
Very fast service.
- Iain Barrie
- Liverpool, GB
- 1 Review
Good Value - Good Service
I bought a projection screen. Buying such an item sight unseen I considered to be a gamble, the quality is unknown.
Needn't have worried. The quality is the best I have ever bought and delivery unbeatable. Nice one.
Iain Barrie
Facilities Manager
The Quaker Meeting House
Liverpool One
- clive simmonite
- 2 Reviews
Excellent service
very fast service people could not be more helpfull and advice was spot on thanks very much
- 2pigs
- 1 Review
Speedy
5 stars from 2pgsEditing
Good phone service and speedy delivery. Thanks
- David
- Rochester-upon-Medway, GB
- 1 Review
David of Kent
Spot on advice over phone and well constructed website
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Projectorshop24 is no. 25 in the category:Electronics
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