Promo-Gifts (UK) Ltd reviews

Promo-Gifts (UK) Ltd reviews

Excellent
9.3
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44 Trustpilot review(s)
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OUTSTANDING CUSTOMER SERVICE & ATTENTION TO DETAIL

I would have no hesitation in recommending Stephen & his Promo-Gifts team to anyone. Service is swift, courteous & extremely good value. Professional at every level Stephen is only a phone call or an email away should you have any queries with your order. Brilliant company, brilliant staff, brilliant products
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Brilliant.

Brilliant customer service and communications, product arrived early too! Would recommend promo gifts. Thanks very much.
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Excellent service and price!

Found them using Google as we were sick of companies marking up their products and needed a new supplier. Promo-Gifts were the cheapest by far! Very friendly and helpful, and the delivery came the next day, as they said it would. Will definitely use them again :)
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Review by confirmed purchaser

Highly recommendable company

Such a friendly and professional company who put the needs of your company first. Very quick with delivery of quotes and always willing to go that extra mile in finding the most suitable products.
A trustworthy and reliable service.

Thanks for all your help
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Review by confirmed purchaser

Just brilliant !

From the first phone call to Stephen to the delivery last week I was totally confident that our goods would be delivered on time (despite the really tight time-scale we had imposed!!) - and they were! Thank You :-)
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Review by confirmed purchaser

Wonderful service

We couldn't find the product that we wanted but Nicki went out of her way to source another similar product and turn the order around within our deadline. Wonderful service at a great price.
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Review by confirmed purchaser

Quirky!

Great customer service and always happy with end results :)
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Review by confirmed purchaser

Excellent service.

We needed printed pens very quickly and they arrived even earlier than promised. Thanks a lot.
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Exceptional

I had ordered engraved glasses with another company who turned out to be a fraud, so I contacted Promo Gifts. I'm so please to have discovered this company. Their comunication, transactions and products where excellent. The glasses arrived in time for our event, even though I hadn't given them much notice, and they looked great!
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On time, all as promised

Ordered 5000 water bottles. We were struggling to find a company to turn them around as quick as we needed them. Promo gifts stepped in and we got our order on time and they look great!
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Really Great!

Really good quality product and at a very good price! Arrived very quickly and very helpful staff (Mel). Thanks :)
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Great Service !!

Great customer service, Stephen and Roman in particular were very accomodating and willing to work with me to adapt the products to suit our needs. well Done !!
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Review by confirmed purchaser

Very friendly service but bad communication and design from the artwork department

The person I dealt with at the office was really helpful and friendly, and the stock came extremely quickly once it was ordered, however the artwork department seemed to be rubbish - I kept having to resend the images and ended up doing most of the work for them as they did not seem to have a good understanding of aesthetics.
Promo-Gifts (UK) Ltd

Reply from Promo-Gifts (UK) Ltd

Hi Michelle,

Thanks for your Review. My apologies that you did not experience a smooth approval process. I can see from your order the artwork was done free of charge for you by our printers.

Over the coming months we will be implementing an on-line approval system that will be managed totally in house by our artwork department.

You will then be able to deal directly with myself (David) for any of your future artwork issues.
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Excellent service, great products and smooth delivery!

From start to finish, communication services were excellent throughout. Helpful and friendly staff to support me to find what I wanted within my budget. Delivered when promised with no hitches at all! Many Thanks would definately use this company again :-)
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Review by confirmed purchaser

Great service, great prices, nothing else to add :)

Used their services twice and both times I was fully satisfied. Very good communication from the staff working there. Vast number of products which are high quality and delivered quickly to my business. I will definitely use them again in the future.
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Brilliant

Excellent price and very helpful company. Our pencils looked great and arrived when required, despite being a short turnaround. The sales team were really helpful, particularly Mel Bright. Thanks again to the team. Blessings, Bez
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Review by confirmed purchaser

Perfect Promos!

I had called a few other companies when I called promo-gifts, they offered the best service by far and everything was done so quickly.

My questions were always answered quickly, invoices were sent on time and the products are of a good quality.

I will definitely be using the company again for future promotions and will recommend the service to colleagues ad friends.
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LNW Girlguiding

Excellent customer service. The products I ordered arrived quickly and were to a high standard. Would recommend the company to anyone. Thankyou for all your help with putting together my order.
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Exceptional service!

I wanted to take this opportunity to thank you and your colleagues for everything – for all your help and your speedy delivery, to the high standard and quality of the finished product. I am ever so grateful that you were able to help us out with a job at very short notice and produce branded materials that were exactly what we were looking for.

It goes without saying that we will definitely be using your company again!
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Review by confirmed purchaser

Perfect customer service!

Faultless customer service from initial enquiry, to order, payment, and delivery. Great online payment system.

Promo-Gifts (UK) Ltd Details

About this company

Visit Promo-Gifts (UK) Ltd

Contact information

Call us on: 08443729776
We live here: 63 Fairfield Road
UB7 8EZ West Drayton
United Kingdom

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