Protect your bubble reviews

Protect your bubble reviews

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Review by confirmed purchaser

BUBBLETASTIC

I'm aware bubbletastic isn't a Word, but its quite enjoyable to say. I couldn't afford to attach insurance through my phone company and it was ridiculously fiddly to get sorted. I really wanted to insure my phone as its new to London (as am I!) and I'm worried about getting bumped, squashed and trampled on.
Within minutes I had got a quote, and insured my phone for a pretty groovy price!

So hopefully no-one will pop my bubble, and I can enjoy my new phone in the hustle and bustle of THE BIG SMOKE!!!!

Thanks guys!
Protect your bubble

Reply from Protect your bubble

Dear Emily,

We are delighted to hear you got a quote in minutes and for as you would say a pretty groovy price! We are trying to provide the most user-friendly website available and at a competitive price and are glad you found us that =)

Thanks for taking the time to review Protect Your Bubble.

Kind Regards
Alex
Protect Your Bubble

P.S we love the word bubbletastic!
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Review by confirmed purchaser

Incredibly easy to use

Very easy to use, only complaint is that I had an old Leica camera, which is worth a good deal, but I couldn't insure as it wasn't within 18 months of new.
Protect your bubble

Reply from Protect your bubble

Dear Josh,

We are happy to hear you found us easy to use, we are striving to be as user-friendly as possible and are pleased to hear you found us that.

Unfortunately our terms and conditions do state we can only insure items less then 18 months old.

Thanks for taking the time to review Protect Your Bubble the feedback is much appreciated =)

Kind Regards
Alex
Protect Your Bubble
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Review by confirmed purchaser

product seems suitable and at a reasonable price along with great customer service.

So i have taken out insurance on my new Iphone 5s in gold, i was offered insurance with my provider but that would have cost me a lot more. so i rang Protect your bubble and spoke to Gary, who was great he told me i would need a delivery invoice as proof of cover so when i got my phone delivered i could call back and speak to him... i called back once i had received the phone and spoke to Gary again and went ahead insuring my phone with the extra loss cover to protect me from anything. i'm so pleased its a weight lifted ff my shoulders knowing i have covered my phone from any accident.
i would recommend this company to anyone needing insurance on gadgets.
Protect your bubble

Reply from Protect your bubble

Dear Natalie,

Thanks for taking the time to review Protect Your Bubble it is great to hear such positive feedback!

We are delighted to hear that we offered you a much better rate then what you were getting and if you would recommend us did you know as an existing customer we'll reward you for referring new friends who purchase a gadget policy with us. Check out our referral scheme here:

http://uk.protectyourbubble.com/introduce-a-friend.html?id=1&product=gadget-insurance

Kind Regards
Alex
Protect Your Bubble
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Review by confirmed purchaser

brill . easy to set up insurance.

Told how good you are.
Protect your bubble

Reply from Protect your bubble

Dear Daren,

If you would like to tell more people how good we are:did you know as an existing customer we'll reward you for referring new friends who purchase a gadget policy with us. Check out our referral scheme here:

http://uk.protectyourbubble.com/introduce-a-friend.html?id=1&product=gadget-insurance

Thanks for taking the time to review Protect Your Bubble the feedback is appreciated =)

Kind Regards
Alex
Protect Your Bubble
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Review by confirmed purchaser

Informative and easy to use.

The site gave me the information I was looking for in a straightforward and understandable way.

The purchase process was quick and easy to use.
Protect your bubble

Reply from Protect your bubble

Dear John,

We are pleased to hear you felt the information was given to you in a straightforward and understandable way we are trying to make the website as easy to use as possible!

Thanks for taking the time to review Protect Your Bubble, rest assured your feedback will be passed on to the relevant team =)

Kind Regards
Alex
Protect Your Bubble
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Review by confirmed purchaser

Helpful and concise

The person I spoke to was helpful and concise in how he dealt with my query.
Protect your bubble

Reply from Protect your bubble

Dear Paul,

We are delighted to hear that the representative you spoke to was helpful and concise, our customer service team are striving to be the best in the business and we are glad you found us that!

Thanks for taking the time to review Protect Your Bubble =)

Kind Regards
Alex
Protect Your Bubble
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Review by confirmed purchaser

Quick process, not so instant cover

The process was easy to do and the conditions (including the excess) were pretty. I wouldn't recommend this for anyone who has exisitng home insurance that also does personal possessions when on the move. Also, the coverage doesn't start for two weeks even though the credit charge was pretty much instantaneous. So you don't really get a full year of insurance from what I see, but about 50 weeks!
Protect your bubble

Reply from Protect your bubble

Dear Nicholas,

We are glad you found the process quick and the conditions were pretty, we are trying to be the most user-friendly as we can.

Our policy does state we have a two week exclusion period and unfortunately due to reasons out of our control it has to stay there.

Thanks for reviewing us!

Kind Regards
Alex
Protect Your Bubble
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AWFUL CLAIM PROCESS DESIGNED TO MAKE IT DIFFICULT TO CLAIM

So I've been paying into my policy for almost 3 years without a claim... I just put in a claim and they want a million documents. Proof of purchase (my Vodaphone invoice is apparently not good enough). All Apple receipts for change of handset because original was faulty and all this before they then take 2 working days to approve the envelope to be sent to me so that I can send my handset to them!!!

After that, they can then take upto 6 working days to repair my phone or 2 to replace it!

I have claimed on other insurance policies for old phone contracts and it was NEVER this complicated or so full of red tape with other companies!

Do yourself a favour and DON'T get your insurance with Protect My Bubble. They are a bunch of rogue traders!!!!
Protect your bubble

Reply from Protect your bubble

Hi Emma,

Sorry to hear about the experience you have encountered with us. If you would like you can email me directly and I can look into it in more detail and see if I can see where the delays occurred. My email is alex.irani@protectyourbubble.com

Sorry about any inconvenience we may have caused.

Kind Regards
Alex
Protect Your Bubble
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Review by confirmed purchaser

Value for money

Really good value for money and easy to use web site.
Protect your bubble

Reply from Protect your bubble

Dear Paradise,

We are pleased to hear you found us good value for money and the website easy to use! We are trying to be as competitively priced as possible and are delighted to hear you found us that.

Thanks for reviewing Protect your bubble the feedback is much appreciated =)

Kind Regards
Alex
Protect Your Bubble
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Review by confirmed purchaser

Lovely Bubbly - no burst bubbles here!!!

Protect your bubble is so quick and easy to use. Unlike other insurers I could get an almost instant quote and I could add/delete products with ease! Brilliant service!
Protect your bubble

Reply from Protect your bubble

Dear Michael,

We are delighted to hear you found our website quick, easy and the service brilliant we are striving to be as user-friendly as possible and are delighted to hear you found us that!

Thanks for taking the time to review Protect Your Bubble the feedback is very much appreciated =)

Kind Regards
Alex
Protect Your Bubble
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Review by confirmed purchaser

Definately recommend you guys!!!!

This was the most cost effective phone insurance which is why i picked it! I then quickly realised i could cover all my gadgets under one policy! Such an easy website to use & clear information given!

Definately recommended! :-) :-) :-)
Protect your bubble

Reply from Protect your bubble

Dear Merryn,

We are delighted to hear that you picked us and have covered all your gadgets under one policy we are aiming to provide a clear website which is easy to use and we are delighted to hear you found us that!

If you were to recommend us did you know as an existing customer we'll reward you for referring new friends who purchase a gadget policy with us. Check out our referral scheme here:

http://uk.protectyourbubble.com/introduce-a-friend.html?id=1&product=gadget-insurance

Thanks for taking the time to review Protect Your Bubble your feedback is much appreciated =)

Kind Regards
Alex
Protect Your Bubble
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Review by confirmed purchaser

great price for excellent cover.

protect your bubble was really easy to use, offered a great price for the insurance and was really simple to set up.
Protect your bubble

Reply from Protect your bubble

Dear Emily,

We are pleased to hear you found us easy to use, offered a great price and it was really simple to set up =)

Thanks for taking the time to review us the feedback is much appreciated!

Kind Regards
Alex
Protect Your Bubble
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Review by confirmed purchaser

Protects your pocket!

If you want no-nonsense cover for your phone within minutes, i'd definitely recommend protect your bubble! The whole thing is done in just a few easy steps and I feel confident I know the Ts and Cs, which other companies can be really shady about. Let's hope I don't have to use it, but if I do I won't worry about being caught out by hidden conditions.
Protect your bubble

Reply from Protect your bubble

Dear Laura,

We are pleased to hear you found the whole process easy to use, we are striving to be as user-friendly as possible and are glad you found us that!

If you were to review us did you know as an existing customer we'll reward you for referring new friends who purchase a gadget policy with us. Check out our referral scheme here:

http://uk.protectyourbubble.com/introduce-a-friend.html?id=1&product=gadget-insurance

Thanks for reviewing Protect Your Bubble the feedback is appreciated =)

Kind Regards
Alex
Protect Your Bubble
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Fast service, reassuring staff and value for money

I chose Protect Your Bubble because it seemed the cheapest policy around, and I was reluctant to pay my phone company £12 per month to insure a phone that was only on a £26 contract. When I lost my phone, PYB made it very easy to make a claim. The only spanner in the works was that my network provider proved absolutely useless at providing a simple document that I needed to back up my claim, and hadn't actually blacklisted my handset when I asked them to. When I rang up PYB to explain the situation, panicking that the late blacklisting would invalidate my claim, the representative on the phone was so lovely and reassured me that as I had gone through all the correct channels, my claim would still be valid as it wasn't my fault that my network provider had messed up.

After a 2 month battle with my mobile network to get hold of the documentation that they should have been able to provide very easily, I was very pleasantly surprised by the speed and efficiency with which PYB replaced my phone. I eventually received my proof of blacklisting document from the phone company on the 31st December and immediately sent it to PYB, who confirmed that the claim had been processed on the 2nd January, and I received my replacement handset on the 4th, which they agreed to send to my work address so that someone would definitely be around to sign for it. Absolutely great service, couldn't fault it. Thanks PYB!
Protect your bubble

Reply from Protect your bubble

Dear Eva,

Thanks very much for taking the time to review Protect Your Bubble your feedback is much appreciated!

We are pleased to hear that you found the price good but more importantly the claim process smooth, we are striving to be as efficient and make the claim process as pain free as possible. I will pass your feedback on to the customer service as I am sure they will be delighted to hear it =)

As you were so happy with your service did you know as an existing customer we'll reward you for referring new friends who purchase a gadget policy with us. Check out our referral scheme here:

http://uk.protectyourbubble.com/introduce-a-friend.html?id=1&product=gadget-insurance


Kind Regards
Alex
Protect Your Bubble
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Review by confirmed purchaser

Fantastic covers everything I need and want at a cheap price. Highly recommended

Quick and easy to set up, covers everything needed by insurance can cover multiple items at the same time. Excellent price. Highly recommened to everyone. I certainly won't be going anywhere else
Protect your bubble

Reply from Protect your bubble

Dear Karisse,

Thanks for taking the time to review Protect your bubble your feedback is much appreciated!

We are delighted to hear you found the set-up quick and easy, the product great and the prices competitive. We are striving to produce the ultimate user-experience and are delighted to hear you found that =)

Kind Regards
Alex
Protect Your Bubble
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Review by confirmed purchaser

Easiest insurance on the planet

Completely hassle free, great prices. Would totally recommend instead of shop insurance.
Protect your bubble

Reply from Protect your bubble

Dear Joseph,

We are delighted to hear you found us hassle free and the prices great! We are striving to provide the best all-round experience for our customers and it is fab to hear you found us that.

If you would recommend us did you know as an existing customer we'll reward you for referring new friends who purchase a gadget policy with us. Check out our referral scheme here:

http://uk.protectyourbubble.com/introduce-a-friend.html?id=1&product=gadget-insurance

Thanks for taking the time to review Protect Your Bubble rest assured your feedback will be passed on to the relevant teams =)

Kind Regards
Alex
Protect Your Bubble
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Review by confirmed purchaser

easy too use

Good easy to setup
Protect your bubble

Reply from Protect your bubble

Dear Tracey,

We are pleased to hear you found the setup easy, we are trying to be as user-friendly as possible and are happy to hear you found us that!

Thanks for taking the time to review Protect Your Bubble =)

Kind Regards
Alex
Protect Your Bubble
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Review by confirmed purchaser

cheap insurance!

Cheap to insure, but I haven't had a claim yet, and I hear they try to worm their way out of claims!!
Emma S-r found this review useful
Protect your bubble

Reply from Protect your bubble

Dear Ashley,

We are pleased to hear you found our price cheap, we strive to be as fairly priced as possible and are pleased to hear you found us that.

We are appreciate all aspects of your feedback and will relay it on to the relevant team.

Thanks for taking the time to review us =)

Kind Regards
Alex
Protect Your Bubble
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Review by confirmed purchaser

Amazingly easy to sort out!

Easy to sort out, simple to navigate around the website and fantastic value for money! I can rest easy now my girls phones are covered for such a reasonable amount every month!
Protect your bubble

Reply from Protect your bubble

Dear Gayna,

We are pleased to hear you found the website easy to navigate and the iteam fantastic value for money! We are striving to be as competitively priced as possible whilst having a website easy enough to use so you can make the most of that!

Thanks for taking the time to review Protect your bubble the feedback is much appreciated =)

Kind Regards
Alex
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AMAZING SERVICE WITH LOSS CLAIM

WOW. I lost my phone on a Friday, Called protect you bubble on the Monday provided them with my CR number and EMEI number they required two more documents got them sent in on the Tuesday and by the Wednesday morning my claim had been accepted and my new iPhone 5c was sent out straight away and I received it the very next day. Such an amazing service and very very helpful. I am one very very happy customer. I was nervous as I had read a few bad reviews but i am assuming they didnt have the supporting documents to back up their claims!

Would highly reccomend.

Thank you protect your bubble you have gave me my left arm back again lol !!!
Protect your bubble

Reply from Protect your bubble

Dear Demi,

Thanks for reviewing Protect your bubble, the feedback is fantastic and we will feed it back on to the relevant teams =)

We are delighted to hear you found the service amazing and very helpful we try to make as claims free as easy as possible for the customer.

If you would recommend us did you know as an existing customer we'll reward you for referring new friends who purchase a gadget policy with us. Check out our referral scheme here:

http://uk.protectyourbubble.com/introduce-a-friend.html?id=1&product=gadget-insurance

Thanks for the review =)

Kind Regards
Alex
Protect Your Bubble

Protect your bubble Details

About this company

Great value gadget insurance, travel insurance, car insurance and home insurance quotes from Protect Your Bubble. Get a cheap online insurance quote in minutes.

Visit Protect your bubble

Contact information

We live here: 6 - 12 Victoria Street
SL4 1EN Windsor
United Kingdom

Category

Protect your bubble is ranked 15 out of 81 in the category

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