I ordered the Torbery Battery Connector on 26th November and, as at 8th December they have not arrived. Can't say that I am too impressed at this time. Hopefully, when they do arrive, they will get my trolley back on the course.
Ordered a set of Hedgehog Wheels from Protrolley recently. Seamless ordering system, plus they immediately knew what I had ordered in the past to make sure that the product I wanted to purchase was compatible.
I bit of a hassle having to change axles myself, but I succeeded. Now the only problem I have is that because of some or other clutch system the wheels do not work too well when in remote as turning is difficult. So will have to operate without remote until summer.
I am happy with ProTrolley and will keep recommending them.
The product description describes a battery compartment that doesn't have a fly-lead when in fact it does, e.g. there is a cable from the battery to a connector on the battery tray. I know the product takes both types of battery but I purchased a lithium battery and I wouldn't use the trolley with anything else.
The USB battery charger is for mobile phone/sky caddy when I thought it was used to charge the battery up.
My main concern, after using the trolley for the first time is the battery tray. The lithium battery doesn't fit the tray, won't lie flat and the straps don't seem to be long enough (although I haven't had enough time to investigate this fully).
The remote works well but the trolley pulls to the left so a bit cumbersome, I'll be looking into this.
The trolley is robust and fit for purpose not withstanding the battery tray which at the moment is a matter of mirth with my buddies.
As always, oustanding service from Pro Trolley. always willing to give advice without 'pushing' products. I'm confident my trolley will give excellent service but I also know Pro Trolley will overcome unlikely problems as necessary.
This company have always delivered excellent service and I would certainly recommend them. They have always gone the extra mile to solve any technical problems.
The only words I could say to express my experience with Protrolley are: "If a good friend would ask for an opinion/suggestion about a electric trolley, I'd tell him to buy from PROTROLLEY"
Protrolley people always ready to answer any queiries.
Thank-you Helen, from Protrolley, you were very helpfull.
Needed a replacement battery for my golf trolley and looking at all the offers online ProTrolley were the most competative.
Ordered late on the Friday and the goods arrived on the Monday.
Great service. Thank you.
I was looking for a value for money spare charger for my golf battery. The item was exactly what I wanted and arrived the next day. I was very impressed with their service and would definitely use them again.
Further to my previous comment I have to say that.when Protrolley know of my problem they contacted me and offered to deal with the replacement axles themselves. I sent my trolley on Thursday and it was.back today. Not only that they replaced the handle to the trolley which was damaged (not by them) Excellent.
The battery I ordered was delivered in reasonable time
and is performing very well.
Having spent many sessions comparing golf trolleys on the internet I am immensely grateful to have selected Protrolley to supply their Ultra model. Fantastic service on delivery and more so for having provided an uprated battery for no extra charge. Only used the trolley once so far but I am really pleased that it seems to do what it professes to. Thanks.
Was dismayed when one of the back wheels of my trolley brokeafter only 2 years. Replacement wheels were sent promptly but didn't expect to have to replace axle too which I found difficult. Had to ask for instructions.
Hadn't expected wheels to break!!
I found dealing with the staff to be pleasant and helpful and the delivery service and quality of the wheels I bought could not be faulted. I have a CaddieMaster trolley and have had lots of iritation dealing with that company (check out my feedback on TrustPilot). Now my CaddieMaster is running again and it looks better than ever. Great company, great products!
Having bought a Duracaddy Trolley some three years ago from a sorce that is now no longer in business, I contacted Pro Trolley to see if they had certain parts for my Trolley or parts that would fit, as I had been having a few mechanical problems.
And on the three ocasions I contacted Pro Trolley,they went out of their way to help me with these matters, I can only say that they have been excelent.
Pro trolley continue to impress me. I have had my trolley for 4 years now and from time to time it has needed a minor part or two. My latest dealings were for a new strap and battery lead. Ordered on their web site and arrived the very next day. Excellent service. Thanks.
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