Puji reviews

Puji reviews

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8.6
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Review by confirmed purchaser

I found the Puji Web Site easy to negotiate, and the well packaged and prompt delivery of my chosen product, faultless.

Have you heard of Puji? One of their advert's for a really big, open metal-work, rainbow wall clock caught my eye in the paper so I followed it up on their website and ordered one! It came really quickly and I love it. My husband hated it at first because it's quite bold and quirky but I put it on a plain, white wall above the mantle-piece and it looks brilliant! It's a real eye-catcher!
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Review by confirmed purchaser

Excellent product, but delivery service was very nearly very bad

The furniture i ordered is excellent. The company you used also delivered the goods very quickly. However, the delivery occurred without sufficient warning. The delivery guy was very friendly and I can't knock the speedy nature in which the items were delivered, but I was not informed at any stage which date the delivery would occur. The driver phoned me up ~30 minutes before turning up and I was extremely lucky that i was able to leave work to be at home to receive the goods.
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Review by confirmed purchaser

Excellent Service And Products

Polite, helpful staff delivered an excellent product promptly.
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Review by confirmed purchaser

Great service and products; communications a bit slow!

very happy with the speed of delivery and quality of the stool ordered.
we had taken delivery of it a full day before your despatch instructions were sent out, by email, but fortunately we were in, and able to accept delivery.

Thank you
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Review by confirmed purchaser

Excellent service throughout.

My first purchased with Puji, and from start to end if whole process of my order - the service was very professional. Puji kept me informed of the status of my order, as well as inform me of exact time of order delivery!
Well done Puji for such excellent service, will definitely use you again as well as recommend to friends.
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Review by confirmed purchaser

Great product & ultra speedy delivery.

This is a great quality product and a lot cheaper than the one I was originally going to buy from another company selling a similar product. I ordered in the morning and Puji rang and were able to deliver the same afternoon. I've never had that before, so hats off to Puji for the service.
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Review by confirmed purchaser

Great products and great service

Bought 5 separate items in the sale. All are great quality and exactly as described. The staff I spoke to were very friendly and helpful. I will definitely keep an eye on this site to make more purchases in the future.
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Review by confirmed purchaser

Nice furniture. Delivery challenges but no big deal

very pleased with the new furniture. looks really good and is pretty well made.
delivery instructions not applied resulting in delays and some inconvenience but on the whole no real problems and we would use Puji again
Puji

Reply from Puji

Hi Keith,

Thank you for your review and once again sorry for any inconvenience caused by the delivery service.

Kind Regards

Marian
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superb bespoke service

I wanted one place that could kit out my flat with made to measure furniture. I found the member of staff that served me had excellent knowledge and came to visit my flat and measure up every room. I ended up with dining table & chairs, coffee table that we designed together with volcanic rock, dvd table/drawers, shelf, hallway table, double bed, side bed tables and a set of drawers. All these were bespoke/made to measure and look incredible. I have since purchased many accessories which also look amazing.
I would recommend any one to purchase at Puji and its a unique place to shop, enjoy.
MR D Elliott
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Gorgeous Coffee Table - No Flat Pack Assembly Required :)

My mum is in her 60s, she's wanted a nice solid wood coffee table for a number of years now but everything that i'd shown her in the past i.e on Amazon, DFS, Ikea etc she's hated because she refused to have flat pack furniture in the house and doubted the quality. We stumbled across Puji while out for a walk, my mum was immediately impressed with the quality of the furniture on sale and minutes later we had SUCCESS! Finally the search was over! A coffee table that met my mothers high standards! The whole process was smooth, staff were knowledgeable, lovely delivery guys (delivery on time and a call from them prior to arriving!). Now saving for a matching dining table!
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Review by confirmed purchaser

My favourite shop by far!

I love the style and the quality of the products sold by Puji.
The staff go out of their way to help you.
Bespoke furniture ensures it fits every home.
Designs are stunning and original and the materials and the woods used are beautiful.
Only downside is my house is not big enough to have EVERYTHING I like in the shop, in my home!
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Review by confirmed purchaser

Jimmy Rocks!

Puji - fabulous furniture/service - really really nice stuff - it is worth being patient for the delivery as it is really well made furniture.
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Review by confirmed purchaser

Beautiful recycled teak furniture from friendly company

We had been looking for good quality modern furniture - no more flat packs for us- for our living room. Puji bespoke provided us with just the thing for TV and side table and also helped us in our search for the perfect bookcase for an awkward corner - even coming to measure up at home. We are delighted with everything and service very friendly and helpful even when there were a couple of problems along the way.
Puji

Reply from Puji

Hi Sarah,

We are so happy to hear your pleased with the bookcase and bespoke items.

Kind Regards

Marian
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Review by confirmed purchaser

10 out of 10 from beginning to end

This company is excellent for honesty, delivery and customer care. Highly recommended
Puji

Reply from Puji

Hi Rebecca,

Thank you so much for the lovely review.

Kind Regards

Jimmy
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Love love love my Puji dining room!

Having taken on the responsibility of laying on Christmas lunch it dawned on us quite late in the day that our dining room just wasn't equipped to seat our guests. On top of that our furniture was tired and getting tatty. A visit to Puji quickly sorted that out, and I now have a beautiful table and chairs that made Christmas lunch simply majestic! As we were there we decided to completely redress the room so bought some beautiful table accessories and a wonderful statement mirror which looks amazing over my fireplace. Puji were more than accommodating with our ridiculously tight deadlines and delivered as agreed and we are over the moon with our new look dining room!
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Excellent service and high standard bespoke furniture and accessories

I've ordered bespoke furniture from Puji for my living room and found their customer service personal, professional and excellent. Turnaround and prices were very good and all is handmade.
I've also bought quite a few of their accessories which are beautifully made. Puji is one of my favourite shops to buy from not only because the staff are friendly and helpful but also because their products are unique and unusual and of good quality
Highly recommend
From Fou
Puji

Reply from Puji

Hi Fou,

Thank you for your review and for posting the picture of your bamboo fruit bowl on Facebook- it looked gorgeous.

Kind Regards

Marian
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Beautiful unique home ware

I love the accessories I have from Puji they are of good quality and eye catching. My tea light holders are exquisite and I have a set on my window sill which enables them to catch the light. The staff are very knowledgeable about their stock and are able to offer could interior advice. Would definitely recommend
Puji

Reply from Puji

Dear Mr & Mrs Starkey,

Thank you for your recommendation and review we are really pleased to hear your happy with the crystal light holders .

Kind Regards

Jimmy
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Review by confirmed purchaser

abysmal delivery service

I paid £50 for a delivery service which is pretty high for a small dressing table. The driver was extremely rude and left a massive pallet in my small front garden, remarking that it is not his problem. I had been assured by customer service that removal of the pallet is included in the cost of delivery. After numerous phone calls and emails to customer services who assured me this would be sorted, I eventually had to pay a third party to take away the pallet. It is a shame as I am happy with the product itself.
Hana, Brighton
Puji

Reply from Puji

Dear Hana,

Thank you for taking the time to provide a review and we are pleased you are happy with your dressing table.

We apologise for the low quality of service you received and will take this up with both the delivery company and our in-house team.

Kind Regards

Marian
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Great furniture and customer service to go with it.

Me and the Mrs are in love with this place, they have some beautiful pieces of furniture and accessories to match. The customer sevice is amazing throughout and that is why we continue to use them and highly recommend them to anyone looking for quality pieces and quality service.
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Review by confirmed purchaser

Beautiful Unique Products + Great Customer Service

We are delighted with the three bamboo serving bowls that we bought just before Christmas. One was for a present, which my friend was delighted with, and the other two for us at home. The quality of the bowls is extremely high and they completed the look of our Christmas dining table, which we also bought from Puji a couple of years ago. I love this company's products they are so unique, beautiful and well made, they have made our house into a home.

Puji Details

Easy Returns

We want our customers to be happy so when purchasing online at Puji if you are not entirely satisfied with your purchase just simply email us at info@puji.com within 7 days. Our customer service team will then help you organise a collection and arrange a refund for you.

Shop Securely 24/7

We never store any of your credit card information on our website giving you that extra reassurance when shopping with us.

About this company

Puji are retailers of solid wood furniture, including beautiful reclaimed teak collections and oriental lacquered designs. The Puji range can be purchased online, over the phone or in our North London showroom. We also sell an extensive selection of unique and contemporary lighting, mirrors, storage solutions, accent seating and decorative home accessories. Puji deliver across the whole of the UK & Ireland and carry most items in stock for quick delivery times. We pride ourselves on offering a great service to all our customers and also offer a made to measure service when required.

Visit Puji

Contact the team

Write to: info@puji.com
Call us on: 02088863000
We live here: 20 Ashfield Parade
N14 5EJ london
United Kingdom

Category

Puji is ranked 45 out of 107 in the category Bedroom

Puji is ranked 80 out of 154 in the category

Our Guarantee to You

At Puji you will find a team that is always on hand to help. As a company we insist on top-quality design, materials and craftsmanship. The result is a truly unique product that we can all be proud of. We always do our utmost to give customers a happy shopping and delivery experience. If there is any issue with your order or the service we have provided please contact our Customer Service team at support@puji.com or on 0208 886 3000.

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