Purely Diamonds reviews

Purely Diamonds reviews

Excellent
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Review by confirmed purchaser

Absolutely perfect ring and service to match!

I love the ease of using the website and the ability to personalise the details to match your dreams and your budget! My girlfriend is now my fiancé and absolutely adores her ring. Purely Diamonds even personalised our ring with an engraving that sums up our relationship and love for each other. I had a mad panic over Christmas deliveries but Purely Diamonds were bang on time and delivered the ring to my place of work.

With thanks
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Review by confirmed purchaser

Exceptional

Purely diamonds is by far the best website for value and quality! I picked a ring from the website that was not in stock and needed before I went abroad on holiday in 2weeks time, not only did they guarantee that they would have ring to me on time they done so during the Christmas break I cannot recommend them anymore truly a remarkable service!!
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Review by confirmed purchaser

Great service, delivering the date I requested and beautiful diamond ring!

As it was coming up to Christmas I really wanted to make sure I got my ring in time, I specified a date slightly before the estimated time and I got an email updating me and it was delivered in time! The ring is absolutely beautiful, I cannot fault it. It came beautifully wrapped, I couldn't be happier.
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Review by confirmed purchaser

Patient, flexible, understanding service and of course a great product.

I had never bought a high value item on the internet and was a bit nervous. Emelie and Stephanie dealt with my questions around my diamond eternity ring, shipping, insurance and other random queries with real patience and responsiveness; I used Live Chat, email and the phone! They gave me confidence in my purchase and I am delighted with my specially made ring! No hesitations in recommending!
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Review by confirmed purchaser

Just sheer class, from start to finish!!!

Fantastic service/website/value for an unbelievable product.

Could not be happier with Purely Diamonds for everything they did. Spending a lot of money via the internet can be daunting, but this website came recommended from a friend and is the best decision I made. The service and peace of mind are 2nd to none and the engagement ring is fantastic! High high quality and looks fantastic.

A special thanks to purely diamonds, for everything.... I'll be back!
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Review by confirmed purchaser

First rate Jewellery and fantastic service

I have to say that the eternity ring I ordered for my wife's Christmas present is absolutely stunning and she is over the moon with it!

You have provided such excellent service from start to finish and I will be back to purchase from you again!!
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Review by confirmed purchaser

Fantastic

Service was excellent, only made my mind up to have a ring made 10 days before Christmas and it arrived on Christmas Eve ready for me to pop the question at New Year. The ring is perfect in every way - WOW !!!
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Review by confirmed purchaser

prompt friendly and knowldegeable service

Found a ring design we liked, received ring but original was not as dark as thought, made contact with member of staff who told us to return and they went above and beyond to source a darker stone, received back replacement promptly and was very impressed with ring and stone. I was so impressed with the service that I have now ordrered my partners wedding ring.
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Review by confirmed purchaser

Purely Diamonds really are a girls best friend!

Not only are the products more beautiful then they seem even on the website, the service is second to none. Despite having a delivery time of 15 days, my latest product was turned around in a week and that was the week before Christmas! I would have no hesitation in recommending this website to anyone and will definitely be back again.
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Just what we were looking for! Great quality and customer service.

My husband wanted to know what i would like for Christmas and i have always wanted an eternity ring. Having got married and engaged when yellow gold was the rage, i didnt really want a yellow gold one, so i picked a ring that was a white gold band with 5 tiny diamonds set in, making it a cross between a wedding and eternity ring! Also i was finding it hard to get a ring in my size, H, most high street jewellers don't go this small but not a problem here!! Stephanie in customer service was brilliant, any questions that i asked were duly replied to, more or less by return, i can truly recommend Purely Diamonds for both quality and customer service
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Review by confirmed purchaser

Stunning

My now fiancé proposed to me on our first anniversary with the most beautiful ring from Purely Diamonds. We looked at many rings together on the high street and nothing came close to the ring we now own. The quality and value is far superior from this site, we did like many have our reservations about buying something so valuable online but are by no means disappointed! The diamond is breathtaking, packaging is perfect and the service is first class. Thankyou for making our engagement extra special.
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Review by confirmed purchaser

Exceeded my expectations !

Would just like to thank you for your excellent service. My ring arrived on time and exceeded my expectations. It is beautiful. The packaging was also a lovely surprise. I would not hesitate to recommend your company.
Thanks again
Maureen Moodie
Glasgow
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Review by confirmed purchaser

very pleased with my ring you are now on my bookmarks for the future .

my ring was money well spent, every one who have seen it love it .definately will buy in the future.
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Review by confirmed purchaser

A sparkling service

Today I received my perfect diamond ring, it fits like a glove....and sparkles too,,,,,the service I received was first class, the ring arrived on time . I would definitely buy my next piece of jewellery from purely diamonds.
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Review by confirmed purchaser

Fantastic service as always!

I took my engagement ring (purchased elsewhere) to PD to be rebanded as I wasn't happy with the quality of the platinum band I had. We ended up buying our wedding rings from there. I have now upgraded my wedding ring, also with PD.

On all occasions, I dealt mainly with Stephanie who was incredibly lovely. She's professional and knows exactly what she's talking about. Everyone there has gone out of their way to be helpful with my MANY demands/requests for changes.

Delivery turnaround was also really quick and the presentation box is absolutely gorgeous!

I would recommend PD unreservedly.
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Review by confirmed purchaser

fantastic helpfull honest staff , products are simply amazing

Emelie was wonderful in helping with my last minute purchase of a eternity ring. The quality of the ring is way beyond any high street comparison. I would urge anyone to go to this company first , it will save you time and money. excellent thank you once again
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Review by confirmed purchaser

What a sparkler!

Buying diamonds online! I bought this ring with a degree of trepidation. I was needlessly concerned. From start to finish my transaction could not have been smoother. Purley Diamonds kept me informed every step of the way with clear information emailed to me throughout. My ring arrived in a beautifully packaged. Wow! When I opened the box what a delightful surprise, the ring was even more beautiful than expected. I bought the ring back in February for myself and wear it daily. It continues to sparkle brightly , I have received many compliments about it. Needless to say I would highly recommend Purely Diamonds.

Rhonda, Scotland
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Review by confirmed purchaser

Great service, beautyfull ring, unbeatable price!

Overall great experience. I was a bit concern about the online buy but done my research in the shops and online and knew what I was after. Emelie on the chat service helped me with choosing the right ring. Emelie - Big Thank You for being patient and supportive. Top service!
The ring arrived on time even though it was a short deadline. It looked amazing and guess what? She said YES!
Already recommended to my close friend as he asked me to help him.
Top Job!
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Beautiful ring, brilliant service

After researching diamond cuts, shapes, colours and quality I finally started looking for a specific ring for my now fiancee. I know she loved a white gold ring with a princess cut diamond, so I began my search. After searching through near enough every well known jeweller, I was still unable to find what I needed within a reasonable price.

I luckily stumbled along Purely Diamonds when trying to find a jewellers I hadn't clicked on yet. Had some early reservations obviously as I hadn't heard of them and it was on the internet, but still had a look. I found the exact ring I was looking for using their very simple sorting options on the site.

Having found the ring, and a good quality diamond, I looked at the price expecting to have to give up on the search, and I was so shocked how it was so cheap. Thought it was too good to be true so I put it on the credit card to be safe haha.

The confirmation come through and I had asked for it to be delivered 2 days ahead of schedule. A quick e-mail and a prompt response settled my nerves a bit as they confirmed it will be sent that day. A further email arrived from both Emelie and Stephanie to say they weren't happy with something on the ring and asked for a further day, which was fine. This goes to show the standard they set themselves as it has to be perfect.

The ring arrived a day early, and I popped the question, and of course my now fiancee could not say no to such a beautiful ring.

Thank you so much for all of your hard work and excellent service.

Josh
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Review by confirmed purchaser

OUTSTANDING!!!

What can you say about PD?!? Outstanding throughout, from the service we received from Stephanie to the quality and value of their rings. Faultless, would highly recommend to anyone! Thank you PD, from one very happy customer and fiancé :-)

Purely Diamonds

About this company

Purely Diamonds design and manufacture all of our diamond jewellery in our workshop in London. We are true in-house manufacturers and can therefore offer great savings compared with high street retailers.

Visit Purely Diamonds

Contact information

Call us on: 02078372964
We live here: 2nd Floor 117 Farringdon Road
EC1R 3BX London
United Kingdom

Category

Purely Diamonds is ranked 1 out of 90 in the category Fashion Accessories

Purely Diamonds is ranked 1 out of 89 in the category

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