I was recommended Purely Diamonds by a colleague at work and I am so pleased that I went with a personal recommendation. Stephanie and Emelie were brilliant. I knew nothing about diamonds or engagment rings, but I had a fairly clear idea of what I wanted. Stephanie took the time to explain the options, to work through what I wanted and how we might achieve it. The result is perfect and exactly what I had envisioned.
Everything about the purchase was easy. The saleswoman was very helpful and ensured that I received then ring in time. The ring is high quality and the price was fantastic.
I looked online at loads of different company's, this one seemed to be the best value for money for the type of ring I was after. Paying online was easy and they were able to get the ring to me within the 10 days on the exact day I wanted it even sending me email letting me know it was sent and when it will arrive. Very happy with ring and so was my fiancé. thank you
We wanted to get my engagement ring from a place where we knew we could trust the source of the diamonds, and get a unique style at the same time. Purely Diamonds delivered on both fronts. They also took the time to resize the ring to ensure the fit was absolutely perfect. I have had so many comments about my engagement ring and I love wearing it. We knew that when the time came we would come back to get a bespoke wedding ring.
I love my engagement ring that much that I was worried adding a wedding ring might detract from it but I needn't have worried. Stephanie spent the time with me that I needed to help me make the perfect choice of wedding ring to accompany my engagement ring. The shape of my engagement ring is unique and quite delicate and the Purely Diamonds team have ensured that my new wedding ring aligns perfectly and is also narrow enough not to overwhelm the engagement ring. I can't wait to get married now as I really want to start wearing my new wedding ring.
All in all a great service and two beautiful rings that I will adore wearing for the rest of my life.
From beginning to end I was very impressed by this company. I went to their HQ in London and was shown a good selection of stones and settings by a very helpful key member of the team. My order was then taken and arrived within the specified time exactly as foreseen. The ring is beautiful and the diamonds are really lovely. I imagine that their internet service would be just as professional.
Stephanie and Emelie were alwasy quick to reply to emails and more than happy to answer whatever questions arose. It was easy to organise a time to view the products and Stephanie was very helpful providing good advice on all matters related to buying the perfect ring.
I can say that my fiance is more than happy with her absolutely beautiful ring and can't stop looking at it! The stones and band were beautifully presented in a box and came with all the valuation and certification documents expected with such a great product.
I would highly recommend Purely Diamonds and their product and would buy from them again. Thank you for making the process so simple and the end product so exceptional.
I took the plunge and bought an engagement ring. I was hesitant at purchasing at first but shouldn't have been. I found Purely diamonds brilliant! Emelie Tyler knows the meaning of good customer service and the delivery was prompt.
Now to the ring itself- WOW! It is outstanding quality - much better than I have seen in various jewellery shops, when they are double the price. When we are talking about a 1 carat diamond this can be very costly!
Purely diamonds packaging was lovely too!
I am really happy with my purchase and will buy from them again and recommend them to anyone!
We decided to go up town and see examples of rings and also to compare prices and service around Hatton Garden. We booked up a viewing with Stephanie at Purely Diamonds
We went to Purely Diamonds first and then went around Hatton Garden.
Stephanie was very helpful and patient and took us through the choices without any pressure or hard sell and made the experience very enjoyable
We returned to Purely Diamonds after looking around Hatton Garden as it was the best deal and the best environment to make this (important to us) purchase.
Highly recommended if you want a comfortable, helpful and enjoyable experience.
What a lovely experience it was to have brought some rings from Purely Diamonds. A warm and very professional welcome from Stephanie in a relaxed environment with no pressure sales.
The rings are amazing and for the price they are well worth the money!
I would recommend to all family and friends...
A 'Purely Diamond' service Thank You.
I was so happy with PD. I was a bit wary of using an online company to get my ring but the service was excellent from start to finish. The ring was absolutely stunning, the photos on the website didn't even do it justice. I couldn't be happier with it and I know from having spent months researching rings beforehand that the price was incredible. I would recommend to anyone.
Ordered my girlfriend an engagement ring as a "spare of the moment" thing to surprise her last weekend, as we had planned to stay in a hotel in Birmingham.
Was undecided on everything and the only thing I knew was the size needed. I spoke to a lovely lady called Emelie on chat several times to pick a style, size of the diamond etc. Couldnt of asked for more help, she was fantastic! (Even though it did seem that i was pestering her, there was nothing that was too much trouble.)
A real credit to the company.
The ring I selected wasnt ready and wasnt going to be ready for me to take away for the weekend... Emelie soon rectified this and sent me info on an alternative that was even more perfect than the one I chose. This was received on Friday and looked amazing... made me want to propose straight away because of how beautiful it was. Emelie really went out of her way to help which was really appreciated.
My girlfriend is chuffed to bits with it and cant stop looking at it and showing it off!
Would highly recommend Purely Diamonds to anyone and will be returning to get wedding rings and any future rings that we may want.
Thank you so much,
Right from the start of the daunting process that is buying an engagement ring, Purely Diamonds were amazing. I had a bad experience on the high street, so decided (against advice, I might add) to try an online company, and eventually settled on Purely Diamonds. With a little bit of tweaking on a very user-friendly website I had the exact design and material I was looking for. I also needed it pretty quick and again - there was no need to panic; if it looks like any additional instructions might not be possible you will be contacted immediately. I was also kept up-to-date with actual emails as opposed to an automated message right up until the beautiful ring was delivered to my door. Most importantly my fiancé loves it. Thanks.
Your service was fantastic throughout and I am genuinely grateful for all the help and assistance provided when ordering the ring.
The ring is absolutely stunning and beyond anything I could of hoped for.
Purely Diamonds are brilliant and amazing value for money. Very friendly and helpful staff.
I will definitely recommend people to you in the future
Just thought I'd say what a lovely company this is - you really do receive a nice personal service, which is hard to come across these days!
I was always helped whenever I had any queries (and I did have quite a few) but never did I receive any pressure whatsoever!
My girlfriend (now Fiancee!) agreed to marry me on Sunday 26th May and is now wearing the absolutely beautiful ring I arranged for you to make - she is over the moon and is continually showing it off to everyone!
We are now beginning the lengthy process of planning our wedding, but rest assured we will no doubt be back for our wedding rings.
Thanks so much for all your help with the engagement side of things!! Alec
The computer generated images were helpful and when I requested photos of the product to compare stone sizes, I was accommodated very quickly by personal email. At no time was I pressured with sales patter - the rings spoke for themselves. I didn't purchase the ring (it was a surprise from my fiance!) but as far as I know, the firm were helpful and discrete with him - I had no idea until the ring was popped on my finger! For my part, when looking at the products, the website was really helpful and clear.
One small thing to improve services, I would - in retrospect - have wanted to know the nature of white gold (I only found out when going into a jewelry shop) and the whole thing about mixing metals on ones finger... I'm now in a little bit of a quandary as to what type of metal to use for my wedding ring... in retrospect, I would probably have gone for a Palladium metal rather than white gold... If you can put some kind of explanation on the web page, that would be good, guys!!
Gutted ring arrived in May as not getting married till November and now have to hide my stunning ring in the draw and not wear it till then!!! Chuffed love it so much as only had the site photo to go by which was in a different metal. Showed it off 6 times in 4 days.
Purely Diamonds are simply one the best companies I have ever dealt with.
Throughout the whole process of choosing the ring, to its production and the collection, Stephanie and the team were very helpful and knowlegable which made the the occasion for my fiancee and I even more memorable.
I also really pleased as they were able to produce the ring in a shorter space of time as a special request.
We will no doubt be using them again for the wedding rings!
Thank you for making such an important purchase so easy and stress free. I have had my engagement ring since last summer and absolutely love it and we have now received our wedding rings which are amazing. Despite having made the wrong choice with my wedding ring at first, with your advice and fantastic service I now have the perfect ring. We will definitely recommend Purely Diamonds.
Lisa & Chris
Purely diamonds were recommended to us by a friend. We have no reservation in recommending them to everyone !
A fantastic site with so many variations of rings and stones to choose from.
We eventually chose the perfect ring for us and we both so very happy with our purchase!
Thank you purely diamonds.
I orderd my wifes aniversary ring, recived excellent attention I was Even asked which weekend it took place to ensure they had the ring to me in time. Everyone is friendly the service top notch and there Rings (I bought her engagement ring also a few years ago) are of brilliant quality.
Dont think about it just do it, thats my advise. You will be looked after.
Purely Diamonds were always keeping me informed about the timescales of my order etc.
The designs are not like anything from the high street. I have still yet to find a three stone ring with an oval in the middle with two rounds either side. The quality of the diamonds as well as the details regarding the diamonds were of superb quality. I would highly recommend them.
Being able to dictate the exact type of ring you want from cut to clarity is amazing. I managed to get the perfect ring for my fiancé and may well be back for our wedding bands.
I found the perfect engagement ring on Purely Diamonds' website, having trawled through thousands online and in high street jewellery shops. The customer service was excellent, it was easy to arrange a viewing of some rings and compare some high quality diamonds up close. The ring itself is ever so slightly misshapen, and I will drop it into the showroom for a tweak next time I am in London... once I've popped the question!
We bought a set of palladium wedding rings! They are absolutely amazing, engraving is beautiful. Although my boyfriend's one was a bit larger, we had it resized and re-engraved and delivered within couple of days. Price was much cheaper than on high street.
Customer service was excellent and very helpful! Highly Recommend!
I have bought two gifts for my wife from Purely Diamonds five years apart, first a diamond and sapphire ring and then a pair of diamond stud earrings. Both were excellent quality and significantly cheaper than the competition. Would definitely use them again
Last month my husband and I had the pleasure of visiting the Purely Diamonds showroom. Their web page was incredibly helpful and uncomplicated. We then had Stephanie spend time helping us to choose our perfect ring. It was a lovely environment where we were made to feel relaxed and special! Today I have received the ring. Not only is it stunning and perfect, but Stephanie and Emelie were incredibly helpful from start to finish. The ring was quickly made and delivered. What a fantastically talented family. Thank you so much! Kim Williams
I found PD via a Google search and was initially a bit warey - almost too good to be true. But they have excellent rteferences and have been totally true to their promises of quality and value and, most importantly, my wife is delighted !!
Hi Purely Diamonds team,
I just wanted to send a quick email to say thank you for everything you have done! From the fantastic service when placing the order, to the kind email I received during a moment of panic, to the amazing finished product which looks stunning and left my (now) fiancee speechless!
I couldn't have asked for a more professional and polite service, and still can't believe what a beautiful engagement ring you have sent me.
I'll definitely use your services again (including the resizing service, as I guessed the size wrong!) and will recommend you to anyone looking for amazing jewellery.
Many thanks again - you are all stars!
I have already recommended Pure Diamond to a friend that is getting married next year. Pure Diamond made buying my wedding rings a simple and hassle free purchase. Not only was Stephanie very friendly but they have great prices. I saved approximately £500 buy shopping with Pure Diamond. The rings were fantastic also. They were able to get the rings out to me securely and very fast, even after a personal tragedy in their family. They showed the up most professional standards and customer focus.
Thank you Pure Diamond!
Very good service from initial order to delivery. I was kept informed of the progress of my order and notified when dispatched, with delivery on time. The ring required re-sizing which was very easy and done in very good time. Any issues/queries I had were quickly resolved by a phone call to customer services.
I wouldn't hesitate to place another order.
First off, I usually don't write reviews but the customer supports Emelie and Stephanie really deserved this one.
I've ordered all kinds of differens goods from all over the world: asia, us, eu.. you name it so I think it's fair to say that I've a lot of experience with oversea shopping. This company is without doubt one of the best I've ever been in contact with. Their customer support is amazing, totally unparalleled.
My boyfriend oredered my engagement ring and told me afterwards that the crew had been extremely helpful during the whole process. We also used PD when the ring needed to be resized (instead of using a local jeweller in Sweden) due to PD:s very good prices and my boyfriends good experience with them. I was so nervous about everything, but again, the customer support were extremely helpful, responding to all our questions very quickly and also notified me when they had received my ring.
Now, about the ring itself: it's stunning! Both before and after the resizing (which, by the way was done in two days, very quick indeed).
We're very happy with your company and will be back for our wedding rings for sure. And to all potential overseas customer out there: You won't regret it.
The ring itself, the prices, the customer service and everything else is top notch.
Thank you so much
Much love from a very happy couple in Sweden that (thanks to your amazing ability to keep deadlines) are getting married next year.
Very good customer service, even went out of their way for me.
resized the ring at no extra cost
and made it faster than usual on request.
could not fault the ring, definitely recommend them.
I had some reservations of spending such a large amount of money on such a special gift but it went fantastically smoothly. The item was very well described on the website and looked exactly as I expected. Pricing was superb compared with most other similar suppliers. Would definitely consider using Purely Diamonds again.
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