Quatropi Ltd reviews

Quatropi Ltd reviews

Excellent
9.3
from 0 - 10
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At last! A customer focussed company with a high quality product range!! Impressed

We had a great buying experience when we placed our business with Quatropi.
The quality of the products [dining table and chairs] the friendly customer service and great delivery service all combined to make this a very positive experience.
Without doubt, these are people that can be trusted to deliver on all aspects and we would have no hesitation recommending Quatropi to anybody looking for high quality products
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Service starts here

I've bought a lot of items online but this takes the biscuit my order was placed on the Monday and I received a call later that day to say it would be delivered on the Thursday the driver phoned half hour before the delivery and stacked it in the garage where I wanted it he also gave me some very useful tips on how to erect the shelves .this is service that's second to none and a credit to the company thanks very much quatropi I will definitly use you again and will recommend you to anyone who will listen
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An all round friendly, helpfull and polite buisness....

I couldn't have had a better buying experience. I bought 2 Items and then phoned to add a third, The sales guy was really polite and helpful and even gave me a discount on the third item. All of the furniture arrived way before the 10 working days that was expected and was delivered with their own driver who explained the easiest way to assemble and even helped me to the bottom of the garden with the outdoor product that I had bought. I would recommend having a look at their web site.
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STUNNING FURNITURE WITH A GREAT LOOK AND OF HIGH QUALITY

Found Quatropi using search engine and their product range matched exactly what we were looking for. After looking through their comprehensive descriptions of each item, we ordered a 2m oval dining table, 1800mm sideboard and coffee table. Delivery was on time and the delivery person could not have been more helpful. He was very knowledgable about the Quatropi products and was able to offer hints and tips on how to assemble the furniture. We chose the DIY option but you can opt for Quatropi to assemble the furniture. Instructions were easy to follow and following delivery mid afternoon, all furniture was fully assembled and in place by early evening. The protective packaging was very robust. The service throughout was excellent - the photos and descriptions of the products exactly matched the real thing. We would have no hesitation in recommending Quatropi to others (and indeed already have done) and we intend ordering a TV unit shortly (once we know we definitely have the space following delivery of our sofas). Excellent all round. Thank you Quatropi
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Excellent ! Exceed expectations !

Pics look good , but actual item was perfect! Extremely well made top quality! Service was five star and delivery and packaging was also A rated!! Very happy customer will not hesitate in but purchasing from these again or recommending to others.
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Personal service

Great company, great customer service with fab products.
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Excellent, quality item, superb communication, terrific delivery process. AAAAA*

From ordering to delivery the entire process was well executed, excellent communication, and telephoned 30 minutes before expected arrival time, everything was as described.

No hesitation in recommending this super company and its innovative products.
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I love my Dining Table and chairs

Whole experience was a pleasure.
Stunning table and chairs
Delivery driver was on time and the day promised.
Will shop here again and have recommended to loads of friends already
Thanks
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Excellent before and after sales sevice providing a good quality product.

The double hanging basket chair I bought from Quatropi is beautiful and very comfortable. It arrived within a week after ordering and when I noticed a small issue with the frame, ithey responded immidiately. I am very happy with the product and the service.
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Fantastic quality furniture, looks excellent in the garden.

Really pleased with the hanging chair and settee set. Quality great.

Now looking to order The dining table

If you live close enough visit the showroom as you can see the range but beware we did this just to look at settee and came away with the hanging chair as well!
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Great product, poor service

In the end we are happy as the dining table and chairs we bought are stunning. The process from start to end though was made incredibly difficult by very poor communication and broken promises from customer services.

No malice, not rude, just took no interest in helping us out. We were going on holiday 2 weeks after ordering so we asked if it could be delivered on a particular day before we went. They said they didn't know because the delivery run hadn't been sorted but they would call me and let me know tomorrow. No call received. This was repeated 3 or 4 times with me having to chase them every time after not receiving the call I was promised. Made us feel that our custom really wasn’t valued at all.

We went on holiday and started all over again when we came back. Eventually we got the delivery and like I say, the product is great. Delivery driver was on time and was very pleasant and helpful.

Maybe I was unlucky but the frustrating thing about the whole experience was we were paying a lot of money for a good product but the service just didn't match the high quality image Quatropi are going for. All it needed was for someone to take ownership of our query and manage the process, this was severely lacking. I wasn't even bothered if they couldn't deliver on the day we wanted, I just wanted to know either way! Got there in the end, but boy was it exhausting!
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Excellent quality products and customer service !

Fantastic quality products , really pleased with my purchases , if your looking for something unique with the wow factor at reasonable prices then this is the company to use !
Fantastic range of designer furniture !
Delivery driver was a credit to the company, couldn't have been more helpful !
Definitely reccomend and will certainly use again in the future !!
Quatropi Ltd

Reply from Quatropi Ltd

Gary, thank you for your review. We would like to offer you Augusts £100 voucher against any future purchase from us. Just drop us a line or call and we will arrange this for you.
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Friendly and efficient service with fantastic products!

From the first contact the company were friendly and helpful right down to the delivery of the fantastic new table. Very pleased with the table the quality is superb!
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great products, good communication, and fast, flexible delivery

would happily use this company again (and intend to) and recommend them to others.
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Great quality great prices just awesome

Very nice professional people that couldn't do enough for you. The table that we brought for our hair salon has had so many complement it looks great and is colour resistant. Thank you guys so much we will recommend you to everyone we no.
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From the winning bid to fast delivery this was the easiest first class service I've ever had .

When I won the auction I was concerned regarding delivery due to being at work. I rang them up and delivery was confirmed,they were so professional and helpful.i received delivery as scheduled and was over the moon with my garden rocker,so much so that I bid and won another one so that my daughter could sit and relax with me.you can't go wrong with this company and the quality of the goods.
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Brilliant service

Bought outdoor furniture set what came with in a week super service even after some items came wrong super efficient friendly professional service through out the transaction would recommend this company the quality is superb
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Quality Products

Great and innovative products. The price was great the only bug bear was the length of time it took to get the products as the didn't have all our order in stock. Having said that I can't deny the great quality and would definitely go back.
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Quality Product and an Exceptional Price

I purchased a 8 seater rattan outdoor dining table and chairs, I had been looking for one in my local area and could only find the type I wanted in local independent garden centres that had price tag's starting from £2000 , these tables were not big enough and were out of my price range, I then found this website and couldn't believe the prices, I admit I was a bit wary of what the quality would be like but I gave it a go and for under £700 it is superb. We have had lots of compliments and we have passed on the company details. I would definitely buy again.
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Fantastic best ever

The products I have harms are the best The materials used are fantastic best quality
If anything is slightly wrong or you have a question it is delt with without argument or trauma & resolved very quickly. Defo recommend please use won't be disappointed

Quatropi Ltd Details

About this company

We supply unique, contemporary, high quality indoor and outdoor furniture and accessories at great prices

Visit Quatropi Ltd

Contact information

Write to: sales@quatropi.com
Call us on: 02476642139
We live here: Unit 8 Whitacre Road
CV11 6BX Nuneaton
United Kingdom

Category

Quatropi Ltd is ranked 27 out of 69 in the category Art

Quatropi Ltd is ranked 34 out of 155 in the category

Quatropi Ltd is ranked 22 out of 84 in the category Garden

Quatropi Ltd is ranked 20 out of 58 in the category Lights

Quatropi Ltd is ranked 19 out of 55 in the category Living Room

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