Questor Insurance Services Ltd reviews

Questor Insurance Services Ltd reviews

Excellent
9.2
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Review by confirmed purchaser

Good value car hire insuarnce

Have used Questor for a number of years for car hire insurance - their pricing is always competitive.
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Review by confirmed purchaser

First class admin and communication, coverappears very comprehensive.

The cover, the value for money and the excellent admin and communication augers extreemly well should I be unfortunate enough to require their claims service. So far first class.
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Review by confirmed purchaser

Straightforward and competitive

Easy to arrange with excellent web site
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Review by confirmed purchaser

Easy to buy

Can only review ease of purchasing; suppose real test would arise if a claim was necessary. However, buying the policy was straightforward and seems like great value for money compared to the hire companies' equivalent.
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Review by confirmed purchaser

It's the way to go!

If you are hiring a car and want to avoid CDW excess charges, I recommend Questor over any other company. Setting up a policy is quick and easy. The premium is very affordable. I haven't needed to claim, but when I drive an unfamiliar car through a busy, unfamiliar city, I relax every time, knowing that the car insurance is in place and that I haven't paid through the nose to the car hire company.
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Review by confirmed purchaser

Just what I was looking for

The options covered are all there for a price which highlights the fact that if you are not careful, you could loose a lot by way of insurance charges which are not necessary.
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Review by confirmed purchaser

Top quality this is my second year, very happy to renew.

Won't do better, have already recommended other members of my family. Go get yourself covered you never know when you will need it., but don't pay hire company rates!
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Review by confirmed purchaser

seamless service

A very simple and clear system to provide a quote together with the relevant policy conditions provided - hassle-free!
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Review by confirmed purchaser

Painless

The process of buying this insurance was simple and the price was good. You only know how good the product is when you have to claim and I hope I won't find out.
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Review by confirmed purchaser

Does not advised that they only cover vehicles upto £50,000

Looked at all information available on website and decided to take out the cover, while reading the terms and conditions, it states, they do not cover any vehicle over £50,000, in my case the vehicle was for £85,000 so had to cancel the cover and take sufficient cover elsewhere, the plus side was it cost me the same, didn't had to pay more to have the additional vehicle value cover with another company
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Review by confirmed purchaser

Excessive Excesses!

Have just hired a small car for half a day through an american operator who links with a main UK/European car hire firm. Everything was flawless and the cost was very good, about £30, until I noticed they'd added £28 extra to insure the excess! I have Questor cover and am asking for a refund from the operator but it shows the value of the Questor cover - without it, the cost of a one day hire doubles!
Questor Insurance Services

Reply from Questor Insurance Services

Thank you for your feedback, we are continually reviewing our premiums to ensure we stay competitive. We also offer a loyalty discount for our repeat customers!
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Review by confirmed purchaser

easy to use

it was easy to use the website, quick response
saved money on the 1st trip and will save even more on subsequent trips. wish i had used this earlier. a must for car hirers abroad
Questor Insurance Services

Reply from Questor Insurance Services

Thank you for your feedback, we are continually reviewing our premiums to ensure we stay competitive. We also offer a loyalty discount for our repeat customers!
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Review by confirmed purchaser

3rd renemal - speaks for itself

Questor has priovided us with peace of mind for 3 years. Unfortunately we have had to make a claim but it was handled with no fuss what so ever. And - no increase in cost! You'd be daft not to!!
Questor Insurance Services

Reply from Questor Insurance Services

Many thanks for kind feedback. It's great to read such positive feedback from our customers who have personally experienced our claim process. Thank you once again for taking the time to publish your review.
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Review by confirmed purchaser

This policy was rejected the first time I tried to use it at NUCars at Los Angeles airport.

NUCars a Fourpoints Sheraton at Los Angeles airport rejected my policy out of hand and i had to pay an additional£40 for two days hire. Not worth the money unless you are very clear on who accepts it.
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Review by confirmed purchaser

value for money

I purchased this insurance as I am travelling abroad on a few occasions in the next 12 months and will be hiring a few cars this policy seems to be extremely good value for money.
Questor Insurance Services

Reply from Questor Insurance Services

Thank you for your feedback, we are continually reviewing our premiums to ensure we stay competitive
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Review by confirmed purchaser

Easy peasy 15 seat Minibus Insurance cover

I went on line to book a 15 minibus insurance cover for the weekend for a short trip thinking this is not going to be easy how right I was ! after visiting a couple of sites which essentially asked for all my personal details and then wanted to offer a quote by email !
I then found the Questor insurance site simple set of questions number of drivers dates of cover , my address read T& Cs and got an immediate quote liked it !! about £39 job done , paid up, SMS confirmation we were covered and email insurance doc within minutes as easy peasy as THAT .and I would do it again no hassle satisfied customer Thanks very much Questor !
Questor Insurance Services

Reply from Questor Insurance Services

Many thanks for taking the time to publish a review of your experience with Questor Insurance. It's great to know that you were satisfied with service received.
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Review by confirmed purchaser

Very happy so far hope it works well if I have toi claim

it all depends on what the result is in the event I have to make a claim
Questor Insurance Services

Reply from Questor Insurance Services

Many thanks for your comments!
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Review by confirmed purchaser

it was a simple and painless purchase

Recommended by a friend who had seen Questor on Martins Money Tips. Hopefully this purchase will mean I no longer have to be worried about being ripped off by car hire companies selling their own very expensive insurance.
Questor Insurance Services

Reply from Questor Insurance Services

Many thanks for you review. Great to know that your friend recommended us! Hopefully you will not need to make a claim, however if you do, it may be reassuring to know that we pride ourselves on our customer service levels both at time of purchase and in the event that you may need to make a claim.
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Review by confirmed purchaser

Insurance in an instant

The booking of a car rental insurance was very easy and fast. Great!
Questor Insurance Services

Reply from Questor Insurance Services

Many thanks for your feedback!

Questor Insurance Services Details

About this company

Questor Insurance provides comprehensive travel insurance products at very competitive prices. We specialise in excess insurance products. Hiring a car, motorhome or van and need cover? Look no further. No hassle insurance, get a quote online in minutes

Visit Questor Insurance Services Ltd

Contact information

Call us on: 0844 855 4702
We live here: First Floor West Suite A Orchard House
ME8 7RS Rainham
United Kingdom

Category

Questor Insurance Services Ltd is ranked 12 out of 81 in the category

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