Can be an excellent service, but some things are unclear.
I signed up to quidco a few months ago, and I am generally pleased. But, why is there no general 'contact us' feature? My clicksnap thing refuses to work as it states I have the wrong log in details. I tried to contact Quidco, and found I could only view some useless FAQ section which does not allow you to send them a message. The mobile checkins are great as these are not included in the retention fee, but sometimes the app has problems and you cannot check in.
I'm really sorry to hear you're having trouble. We would love to try and help you out, so if you go to www.quidco.com/support-contact-us and select "my question is not covered above" this will open a blank ticket for you to talk to us about what ever you like.