It's great to get a little money back on top of the purchases - just got to remember to Quidco and find to see if it's listed before making the purchase(s). Also there seems no way of arguing a case if the fault lies with the retailer e.g. if retailer cancels / changes the order, I loose the cash back.
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I'm pleased that you are enjoying your Quidco experience. In an instance such as the one that you have suggested it is always worth getting in contact with us and we will certainly investigate to see if there is anything that we can do for you.