Reply from Quidco.com
[REPLY]
- Reviews (998)
- Steven Hardwick
- 1 Review
cracking site if you do your homework
all the cash back has come through, some takes a little time though.
do your research and start saving ! it gets quite addictive.
- james clarke
- 1 Review
- Thizzby
- 2 Reviews
I admit I was sceptical - but cashback came in the end - communication with Quidco was good.
Car Insurance cash back seemed to have elapsed but nearly a year on after several reminders to Quidco it finally arrived! Obviously I'm pleased.
- william reid
- 1 Review
Great way to save money !!!!!
I was dubious at first, but now i only purchase online using Quidco. And i intend to register my debit card for instore shopping.
- Mr S Savage
- 1 Review
Absolutly terrible, aviod them at all costs if you want your money!
They make it as difficult as possible to actually get your money and then when they finally do pay (after about 8 months of effort on my part), they just keep £5 of MY money for their "retention fee".
Reply from Quidco
Sorry to hear that you were unsatisfied with your Quidco experience. All members were made aware of £5 retention fee when they signed up. It was in the users agreement that you agreed to have read when you first signed up with us. We do now have two tiers of membership, premium and basic which is free. You can downgrade to a basic account on your account anniversary. I apologies for the delay in getting the cashback to you and hope that you take advantage of the amazing rates and offers that we provide.
Kind Regards
Quidco
- Lynette Horsfield
- 1 Review
Extra spending money with Quidco!!!!
I kept reading about Quidco and how I could earn money simply by registering with them and then by shopping on line via QUIDCO's site. After deliberating for several weeks I decided to give it a try. It is so easy. I have only made small purchases so far, and made a hotel booking for a weekend away, but have already received my first cashback payment. Amazing.
- Martin Davies
- 1 Review
Absolutely recommended - Had first two large cashbacks deals fulfilled
Joined this as an opportunity to get some money back on purchases made and have gone through quidco to get cashback on a phone contract along with a multiroom sky subscription. I made sure that I followed the instructions, cleared cookies etc and both purchases tracked properly. It took approximately 2 months for the cashback on the phone from3 and 5 months from sky, but I have just had that paid, totalling nearly £120. Will definately use for any future purchases I can.
- Heather Smith
- 1 Review
Getting paid to shop, what's not to like?!
My friend told me about Quidco, she'd been a member for a while and was saving lots of money on purchases, insurances, joining fees etc. it doesn't cost anything to join and I now get cashback payments for items that I was going to buy anyway, how could you not like that? Its always so nice to open an email and find out that I've been paid a cashback sum, always an unexpected pleasant surprise
- Disappointed
- 2 Reviews
Not all keen to pay
Some companies who advertise on quidco pay but others just either don't pay or ask to phone the order through so they don't have to. However this is not Quidcos fault and they have great customer service and always try to help.
- Suzangel
- 1 Review
Excellent! Highly Recommended
I love Quidco and would recommended it to everybody. I have never had any problems and the Quidco team work hard to give you updates and resolve any glitches. Moneysaving at its best!!!
- Stephen Unsworth
- 2 Reviews
Very good, but.......
The website and service from Quidco is very good, authorised payments are made timely and efficiently.
Some sellers are notebly poor at either tracking or authorising payment and many of these are noted in the individual feedback ratings, Sainsbury is one which I have issues with purchase completed in October payment waited until May other transactions have failed to track and have been subject of claims through Quidco with two still oustanding from November (6 months) and this is not good enough.
- melanie king
- 1 Review
Quids in everytime!
Well to be honest when I first joined Quidco it wasn't all easy to do as prices are important just as getting cashback is, for me its a dual thing.
The company has gone through major overhauls since I joined which has been a huge improvement as any queries get dealt with fast and now with prompter payments winging their way to my account its simpler shopping with them.
Join up and start shopping through their website, on each retailers page you can see the various coupons/money off and also how much cashback will be given, then another window (the retailers) opens up for you to shop normally, this is called tracking and you should then get an email stating your purchases were tracked so cashback will be paid, occasionally there is a problem but 9 times out of 10 its resolved quickly.
I don't earn alot as I only buy things when I need them but every amount is better than nothing at all, nothing to lose by trying Quidco when shopping online, so go fill your boots and get a little back on them!
- Jackie Kimberley
- 3 Reviews
Shopping via Quidco is easy and financially rewarding
I love shopping via Quidco so that I can see my cashback accumulating. Whilst I purchase goods at stores offering the best value for money I also get cashback on my purchases so it represents a great saving. I find the Quidco site very versatile and easy to use and have never had any difficulties navigating around, nor have I had any problems with payments. Altogether, I am delighted with Quidco.
- Patricia Morris
- 1 Review
recommend it to everybody
always buy items on line through quidco as it's a way of getting a little extra money for yourself.
- Liz Whales
- 1 Review
Easy to use and works really well, money back on items I was buying anyway - brilliant!
I would really recommend Quidco - its easy to use, customer support when needed (rarely) is excellent. To get back money on items that I was going to buy anyway is simply brilliant! Can't fault it.
- Andrew Whittaker
- 1 Review
Great way of sourcing and buying to save £££'s
Great system, easy to use and get cash back, cash with some suppliers is a bit slow but once you have a pipeline of Quidco transactions the regular flow of cash backs is very pleasant.
- Arslan
- London., GB
- 2 Reviews
MUCH more reliable and professional compared with TopCashBack.
Excellent tracking software they use; it mostly tracks all the time for me. Polite and cheerful customer service support (especially through the newly introduced live chat - Sam is very nice and understanding!).
Excellent rates of cashback (although, TopCashBack do sometimes have the higher rates due to their loyalty rewards as top-ups - something that Quidco should bring to the fore). The bespoke promotions (only had two so far) are a real treat and really does encourage to use Quidco.
A very high percentage of my cashbacks that do track go onto becoming payable. The very small that either require a claim to be made (missing cashback claim or for a declined transaction), this is very professionally chased by Quidco and is normally always approved.
I definitely recommend going for the Premium account, as this gives additional features like faster paying retailers, live chat and phone calls and bespoke promotion, all of which are very useful and I believe play an integral role in the overall experience and feel of the cashback website.
I would definitely recommend this company to everyone. [My only two gripes with the company are - they don't provide an on request payment service (for confirmed cashback) like TopCashBack do and also the poor incentive to recommend friends and family (only £2.50 per referral.)]
Apart from those two gripes (very minor issues) - I love this company to bits! :)
P.S - And no I don't work for the company. This is an honest review from a very happy Quidco user.
- SandN
- 1 Review
Excellent service
I'm very happy with the service Quidco offfers. They are very prompt in replying to queries, and notifies you when the tracking amount is less than it should be even when you don't query it. They keep us informed us on any unresolved queries. E-mails are always very polite. In summary I can't really fault their service, just wish that they had more retailers like John Lewis, etc. It is great that they've got Amazon now.
Keep it up Quidco!
- Tijen S.Burnett
- 1 Review
Q uality - U nique- I deal - D eals & C ompanies - O nline
I was surprised to find such great Deals with such great Cashback offers- Fantastic !! Thank you
- Brian
- 1 Review
Great money maker!
Fantastic service, made so much money for doing things I would have done anyway
- Paul McCallum
- 1 Review
- mohammed
- 1 Review
I hope I can get my payment fast
I have view friends with quidco and they happy
- David Van Michael
- 2 Reviews
Took too long and then took £5 from me
Very disappointed with Quidco for my deal with the AA. They are classed as a faster payment but it took 7 months for me to get the cashback and then they took £5 for some "premium features" I had apparently signed up for.
Not very impressed.
Reply from Quidco
Sorry to hear that your cashback was delayed. Unfortunately we are experiencing some delays with The AA, but I am pleased to hear that you have finally received it. The cost of your Quidco account has not changed since you signed up with us, we have just added some extra features to the site. You can downgrade your account type to basic on your anniversary date. To find this click on the settings tab and then the account type option on the left hand side of the page.
Kind Regards
Quidco
- C Chu
- 3 Reviews
Great service
Been using quidco since 2008 enjoying the cash back from a wide range of purchase from beauty products, insurance to pets food! On some rare occasions the purchases were not tracked by the retailer but quidco care team dealt with them and got the cash back eventually!
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- Liz Seddon
- Crawley, GB
- 3 Reviews
Worth using
The payment takes some time to one through, sometimes several months but I guess that's the suppliers rather than quidco. Why not use them you've got nothing to lose.
- Maureen Pecsi
- 1 Review
Cler, accessible website and good customer service
I logged on at the weekend to check the status of some payments, which were showing 'tracked' and I was wondering when they would be 'confirmed'. They were hotel payments, so I knew they paid out after check out but I wasn't sure when. The 'chat' option oppped up and, idly, I put my question into the chat box. The chat was immediately picked up by a lovely woman called Samantha, who checked oout my enquiry, andswered my questions, and confirmed my payment, which arrived today. She was a real 'human face' to what was already an excellent site, so thanks, Samantha!
Reply from Quidco
Thank you for the fantastic feedback. Its good to hear that our members are taking advantage of the new live chat option and getting their questions answered as quickly as possible. I shall pass the feedback onto Samantha who I am sure would be pleased to hear that you had such a positive experience.
Best Wishes
Quidco
- Katrina
- 1 Review
Money for nothing .... can't fault it !!!
I think its great considering i don't really have to do anything apart from go to the website I want to use via them .... everything else is done by them and i just watch the money go into my account.
- Norman
- 1 Review
One stop and I shop and gain money - easy!
Use Quidco now and for an awful lot of shopping, all you need do is login first to Quidco and then shop. They track, send money - no problems and I've earned cashback for so much!
- OliPolly
- 1 Review
Super service!
Very professional team, great and up to date service!!! Pleased with the Quidco bonuses :)
- himal hirani
- 1 Review
easy, excellent and essential
What a great idea and so well executed. Been happy with quidco ever since I joined. Makes shopping online even more affordable. Before I buy anything online I will always search via quidco first.
- Livia
- 1 Review
Great for claiming cash back, simple and easy to use.
I have been using Quidco for quite a few years now. They have great cash back offers for so many companies and it is standard practice for me to go through it before visiting most sites, and they have a lot of them. I would recommend them to anyone as it is quick and easy and I've always received my cash back without any hassle.
- keith bowers
- 1 Review
good service but a lot of companies take too long to pay up
as above everyone at Quidco very helpful but above complaint spoils it
- jean corteen
- 2 Reviews
quick quidco
It's great, I go shopping, forget about it and then money appears in my account
- Mr Saju
- 2 Reviews
Great Idea.
Really great, Offering simple and best service for the customers
- J Patel
- 1 Review
Superb for the last 4 years!
I have been using quidco since last 4 years. The experience has been very nice and no complaints. All my queries or claims have been resolved to my satisfaction!
- Cassy
- 1 Review
Money for nothing!!
I think it sounds too good to be true but I have genuinely been paid £100s of pounds using Quidco to buy things I would have bought online anyway.
Most recently I've bought tickets for an athletics event, a spa voucher and a magazine subscription. I wanted them all anyway but by using Quidco I'll get a percentage of the cost back as cash in my bank account.
It is essential to use if you are getting a new energy supplier, car insurance, mobile phone - any 12 month type contract is where you'll really make some money.
- Guangsheng (Geoffrey) Wang
- 1 Review
Very good cash back site
Quidco is a very good cash back site with a wonderful support team. However sometimes it can not track big purchases. Although I can make reclaim, it would be great to track everything spent from the site.
- T Jackson
- 3 Reviews
£5 retention fee?
Disappointed. Just had my first cashback payment of £5.23 and £5 has been held back as a referral fee after being advised everything was free!? Not really worth searching through Quidco and using their retailers to earn 23p, I've spent a fortune. All incredibly misleading. Won't be using them from now on.
Reply from Quidco
Thank you for taking the time to leave a review for us.
The £5 that was retained was for your annual retention fee, this was a standard on all account until 15th of April when we launched our free service. Because you had made purchase before this time, your account has been kept at a premium level, meaning that you get access to faster paying merchants and more help options, such as live chat and callbacks. On the anniversary of your membership year, you can downgrade to the free account if you wish, but we will let you decide whether you want to do that or not. If you have any further questions, just give one of the team a shout and they'll be more than happy to answer your questions.
Many thanks,
Quidco
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- Umer Fraz
- Newbury, GB
- 2 Reviews
- Laura Jones
- 1 Review
Great 0 Money for nothing!
Very easy to use and useful for searching for discounts and deals. I use it now whenever I search and buy online. No problems at all so far. I've been using the site about 6months.
