They are one of a couple of cashback sites that I use, and I think that their customer services is better, although the cashback amount is normally less, but they will 'pricematch' if asked! Very helpful and prompt.
Quidco is really handy, get cashback when you do a bit of retail therapy, present shopping, etc online. I have only just started using quidco again after having it for months! Although i am still trying to understand the way the website works. The service is great and Quidco are always keeping you in the loop, and update you in a timely manner by email to makesure you are clear on your purchases and how much cashback you will recieve etc. I recently purchased an item which went smoothly, and I was very happy with it.
I've enjoyed using Quidco for a while now. I've found it easy to use and on the odd occasion I've had to contact customer service - retailer slow to pay, for instance - I've always had a prompt and courteous response.
Have been a fan of Quidco for years and years, but am finding recently that it has not been tracking properly or cash back is declined which is really annoying when you go through the rigmarole of deleting all cookies before hand and it STILL doesn't work.
Not sure if it is because the company has got so big that it cant track everyone so effectively or if it a human error. Frustrating though.
all in all I would say quidco is a good cash back site. their customer service response is second to none, even if its to tell you they decline ;)
Using this website has been very easy from the start. You make a purchase and you get the cashback you are owed quickly.
However, one downside is when a payment doesn't get tracked it can take a while for the retailer to acknowledge your claim and pay you the few pounds you are owed. When asking about this, because one of my transactions hadn't tracked, I was told it could up to 7 weeks for my £3.21 to get to me.
This isn't the fault of Quidco however, just a technical glitch.
I would highly recommend this website as it saves you money.