We use this service every week to make overseas payments and have done so for 18 months now. Rational FX have proved to be consistently reliable. Support is easy to access and if no one is available when you call, they always call you back without undue delay.
Living in France the subject of transferring funds frequently comes up in conversation, and I have heard a lot of horror stories. I was recommended to Rational FX and have had an on going relationship with them for the last 7 years and never hesitate to recommend them to friends. My only objection is to the fee I pay every month for transferring my funds via the internet. Me and my computer and the RFX computer do the work, so why do I pay a fee ? other than that I am happy with this convenient service.
25 minutes after sending bank transfer from my bank in northern ireland to canary wharf I got e mail from Rational FX confirming receipt and also of my instructions to forward to Czech Republic -also in e mail was the exchange rate which was certainly favourable ...this was on Wednesday at 11.45 . I was at home in Czech Republic 1pm saturday went to cashpoint to take some money out and was stunned to see the money was there on balance.. I dont know if it could have been withdrawn I didnt try but it was there - so 2 working days ....would certainly use again. -friendly helpful staff and great service
Sending funds to France in the course of my business is a core factor in purchasing stock. It's essential that any transfers I engage in are swift , no nonsense and available to do 24/7. RationalFX continues to impress. I frequently need to move large volumes of Architectural Salvage across France and Belgium that need to dovetail with sea freight services and are hence reliable on punctuality. They don't leave their depot until funds are received. In the number of years I've dealt with RationalFX , usually doing my transactions online, they have not let me down once.
This is the best solution for a start-up like mine that needs to do international money transfer and can't affort to spend too much money in bank transfer fee.
The web page is very easy to use and the phone customer service very efficent.
Just keep going like this
Never had problem in 5 years of monthly payments to Tenerife
I am all fine with the service for now.
Initial hiccup on verifying my credentials to remove limits on the money transfer, however it was resolved with a phone call.
The website is simple to use.
Called up twice to customer care and it was always prompt service.
So overall a very happy customer. Hope it stays the same
I'll continue to use RationalFX for my regular transfers while ever their rates remain attractive.
I was very impressed how easy it was to transfer the funds to France. I was kept informed of the progress at each stage. I found the web site really easy to use and will be using this service on a regular basis from now on. Top marks all round.
WELL, WHAT CAN I SAY? I HAD USED MANY OTHER FOREIGN EXCHANGE DEALERS PRIOR TO SWITCHING TO YOU FOR MY OVERSEAS PAYMENTS. ALL THOSE DEALERS ARE LEFT IN THE SHADE WHEN COMPARED TO THE SERVICE I RECEIVE FROM YOU BY WAY OF CURRENCY RATES, SPEED OF REMITTANCES, CHARGES, COMMUNICATIONS ETC. IT WILL TAKE SOME ONE WITH 8 STAR SERVICE TO REPLACE YOU, IF AT ALL.
Set up was not straight forward but was quickly resolved by customer services.
Nowhere in the setup was mentioned they do charge £4 per trade transaction; which is the same charge levied on their private customers website - how is that supposed to create repeated business?
Currently looking for a different FX partner.
Had a bad experience with them and still awaiting for explanations. Money transfer took 2 weeks when it should have been 48 hrs. No one in RationalFX has been able to provide me the slightest piece of informations in 6 weeks now!
i have to change all the time the first currency in € and then to GBP for the second, can't you change that it is boring and one time i will no longer use rational!
+33491315602 give me a call and i will explain if necessary
Easy to log in and check the rate for the amount to transfer. If you don't like it you can log off. If you want the transfer to go ahead, just a case of pressing a button and all is done. Emails keep you informed of the progress of the transfer. Our last transfer took just 3 days.
I recently changed my email account as my old is now not in use. I informed RationalFX who said they had made the relevant changes but it would have been useful to know that my account name was staying as the old name, only the notification email address changed.
In preparation for a move the the US I needed to transfer my life savings from the UK to the US and didn't want to get stuck with the low FX rates my bank offered. Working with RationalFX, was quick, easy, professional. They were able to give me real-time options of how to transfer the money. It was very easy to get someone on the phone. My money arrived safely to my US account. No problems. RationalFX even gave me a follow up phone call just to ensure the money arrived and to ask me if I had further questions. Great service. Would not hesitate to use them again.
I am registered with a few foreign exchange companies, but every time I need to move money Rational FX have always given me the best rates. On this transaction, I sent them the money about 10am, and the currency was in the foreign account that afternoon. I have used them for about 7 years now, and even if there is an issue, they have always been available to assist in sorting the issue. If you need to send money abroad, I would happily recommend Rational FX to do it for you.
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