Both my children have stunt scooters,my son got his last year and my daughters this year,and both have come from Rawk.. The customer service has been above excellent on both accounts, very friendly and willing to help as much as possible. Rawk always have the best prices about which is handy when you need to replace worn out wheels,deck tape etc as your children have practically lived on their scooters since being purchased ! would highly recommend to anyone.
Really impressed with RAWK. Ordered heelys for my daughter on the saturday, arrived on the tuesday. Even got a text to let me know when the delivery would be.
Easy to use website. would recommend this company .
I ordered some Skates for 2-3 days delivery at about 8pm, they emailed me the next morning saying they could deliver it that day, i couldn't tho because i wasn't in. the skates are brilliant and cheap, Very happy and have told my friends if they want any skates than they should come to www.RAWK.com.
Upon calling Rawk, I got a friendly and professional interaction and my requests for technical information were responded to accurately and resulted in my imediate placement of an order.
The product arrived, well packaged and as discribed, I would have no issue with purchasing from Rawk again or to recommend their services.
I was unsure if a scooter would be suitable for my children, so I rank Rawk & was given excellent help & advice. The price was one of the best online, so I placed my order and within an hour I'd recieved an email confirming my 2hr delivery slot for the next morning! (with the option to change if needed)
The item was perfect and a friend was so impressed that she asked me to order one for her son as well, I placed the order at nearly 5pm, and despite serious snow across the country, it was delivered at 8.30am the next morning!
If only all online companies ran like this!!
I got these Roller Skates for my 7 year old - good points are that they will grow with her as she grows. OK from shoe size 2 to 4 and as she's just got into a 2 they will last her a good year or so.
Bad points are she hardly takes them off! If she could go to school in them, sleep in them or go swimming in them she would.
With reference to Rawk. Skates arrived ahead of schedule and were well packed. I would highly recommend this company to friends and family .
I am a size 10, When I called Rawk to place an order they advised me to purchase a size 10 skate. So I did and they were too small. Little did I know that when purchasing skates it's best to go up a size.
So in reality the size I actually needed was a size 11.
I phoned them again, I did explain that It was their misinformed error but Unfortunately they did not refund me and told me to sell them on eBay. I had to and I lost £40 because of their poor consumer advice.
After shopping around I found the same skates a lot cheaper from other sellers on eBay, overall I was very disappointed.
I recently purchased a childs scooter helmet which ended up being to large. RAWK provided clear and easy to follow instrcutions on their website in regards to their return policy. I returned the helmet, I then received notification of the return and that a smaller size would be sent out, the replacement arrived the next day. While this all seems like a standard service I was impressed by the level of communication and speed of the replacement
Order from Rawk as i have found they have the best selection and excellent pricing. I would rather pay a bit more for a reliable service and good quality as you get with Rawk.
Would reccomend to anyone.
Nothing but good things to say. Everything you would want from a company. My two boys loved their gear. Cheers.
I bought a pair of skates for my son, showed them to him the next day but he wasn't keen and chose a different pair. I called customer service and they cancelled the original order and sent out the second pair in their place, with no problems or aggravation in any way (which is unusual these days). Boots came within 2 days and the driver even called in advance to make sure I was in.
Skates are great quality and the price was the best I could find on the net or in shops.
Only good things to say about RAWK, it was a pleasure doing business with them.
I ordered some skates which were the best price online and they arrived really quickly. However there was a slight problem with the skates (caused by the manufacturer which Rawk would have been unaware of until the skates were used). I contacted Rawk who were so helpful and quickly arranged for a replacement pair.
Fantastic service, great price and I'll definitely shop from again.
Thanks very much for your great service.The purchase of the original boots was smooth,efficent and trouble free.
Then I returned some roller boots for a different colour and everything was sorted really quickly and efficently thanks for great service
I have bought two pairs of roller skates now, one for my daughter and one for myself. The packaging was great, the updates from the company were very clear and kept me up to date all the way. I wouldn't hesitate to use them again.
So quick to deliver and boots fantastic would totally recommend!
Bought a pair of skates for my daughter, really compitetive in price, super fast delivery and info all the way..what more can you say...many thanks.
Ordered goods and delivery was very prompt and as scheduled. Roller skates were a size too small so after sending them back during the busy Christmas period, the new skates were delivered equally efficiently. As I said, fantastic service and great delivery.
I sent for some heely's for my daughter-in-law for Xmas-arrived on time..good price and well packaged. Oh dear! I got the wrong size. I sent them back for exchange-no problem whatsoever-I even sent them to her address instead of mine-again no problem.
Good product and great service-what more would you want from a company.
First time buyer but will definately shop here again.
Bought my daughter some disco roller boots last May, they were great. She literally wore them out. Just bought some more before xmas, another pair for my daughter and some for my son. I had to return my sons as they were size too big. Posted off and received new ones within a few days.... upgraded version too as others were discontinued! Very promt service.
very disappointed my son used his spending money for this and was upset when it broke
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