Excellent company, would definitely use again, and wouldn't hesitate in recommending.
Two weeks after ordering, and paying for a 2-3 day delivery, I still don't have the paint.
No updater and no answer (yet) to an email enquiry.
I can't comment on the paint, so who knows?
Appalling service in this day and age.
Alas, I am unable to comment further as I shall not be using the paint I ordered which turns out to be the wrong colour.
Have now made three purchases from Rawlins Paints, on each occasion I needed to discuss which of their paints was appropriate for the jobs I was doing.
The technical adviser, Ben, was helpful and had a good knowledge of the products and their uses. Normal delivery takes 3/5 working days but all were delivered the next day.
Great products, great service, highly recommended.
I paid for next day delivery for some thermal paint. It did not arrive the next day and caused me problems in having to stay in for its eventual delivery. However, every step of the way I was dealt with in a professional, reasonable manner by Ben Pickford. I received the credit for the next day delivery as promised. I would definitely deal with Rawlins Paints again and as long as this paint does the job we hope it does over this winter, we will be buying some again next year to do the ceilings (we are in a top floor flat). So well done to you and your staff and many thanks.
Looked on the net for a product I was after, Rawlins among others had stock and after reading and researching not only found they competitive pricing but delivery was fast and efficient. No hesitation to recommend to anyone.
I needed a paint or product to cover a stone fire surround which could withstand heat.
Saw Rawlins product advertised on the internet, decided this is the kind of thing I was looking for as there was a good selection of colours to choose from made an order and it arrived the next day, job done.
I rang with a query regarding undercoating steel ready for intumescent paint. The phone was answered by a human being who not only affirmed my choice of undercoat but advised on coverage to prevent me over-ordering. The order arrived the next day. Ten out of ten.
Only ordered a couple of pots of paint as a private punter rather than trade, but still received awesome service. Ordered hassle free on line and it arrived within a couple of days, packed really well. Would definitely recommend and will use again.
Our first order came before expected (we paid for 2 -3 days delivery), we placed a second order knowing that we were going away for the weekend and expected delivery after the bank holiday but it came the next day BEFORE WE WENT AWAY.
The courier service they use is very good and the young man was keen and polite and remembered that he had been to us before and that I would probably be in the garden at the back and made sure that I heard him at the door.
Owing to a really great range I ordered my paint which said would take 2-3 working days to arrive. As soon as I placed the order received a status update stating "awaiting fulfilment" after 2 working days and the status unchanged I e.mailed asking when my order would be fulfilled and received no reply but that afternoon on return from going out I found a card saying that someone had tried to deliver a package and this had been left out of sight in my garden. Imagine my surprise when I discovered my paint had arrived. went on to the website and found that the status of my order was "awaiting fulfilment" Great paint but wished I could have been kept informed when my order was dispatched.
I wanted something to cover a worn wooden step & found this nosing on the web. It is tough, aggressively anti-slip (better wear gloves when fitting) & the yellow lip has a brilliance that would make a luminous safety jacket turn pale. Just the job for an oldie.. I could not fail to see the nosing & will not slip on it. I have only one regret. I forgot to allow for the thickness of the material (about 5mm) when I specified the nosing's size. At a result, wood shows top back. I will have to get over this by rebating the wood behind the lip.
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