Placed order for more than one item next day recieved a very nice phone call apologieing that one item was out of stock and would be delivered as soon as possible, couple of days later recieved another phone call to confirm the goods were on the way recieved next day.
Would certainly use Ray Grahams again.
Ordered a few bits for my telecom service company http://telephone.lynch.ie and had them straight away. The guys were very friendly on the phone. Got free delivery and the Milwaukee scew gun that was the main purchase was the cheapest available anywhere on the net off these guys. have them bookmarked and will defo use again.
First time customer of Ray Grahams , I bought a Milwaukee M18 Fuel Compact Cordless Percussion Drill 18 Volt M18CPD-402C , great service 3 days to deliver from Ireland for free. Very competitively priced and exellent quality drill.
I ordered some Porcupipe online on Friday. They rang within 1 hour to say they had not enough stock but that it would be available on Monday. They rang again on Monday to say it had not been delivered but they would get it the next day and it was delivered on Thursday. The phone calls were informative and helpful and the caller was pleasant and polite. The goods when they arrived were exactly as I had ordered
saw this fire grate and coal saver on ray grahams web site for a very good price and speedy delivery, so i tried them and they are brilliant. they give you a host of different size grates,i would recommend this site to everyone.
Grant 16" fire grate ordered and confirmation of order received by email. Delivery arrived within a few days. Grate fitted perfectly no problems encountered at all. I would highly recommend this company and would use it again for any future requirements.
I bought a heavy machine and was very pleased with the price (including a very low postage cost), and the very speedy service which followed. wouldn't hesitate to use Ray Grahams again.
I have processed several orders with Ray Grahams for screws and have been very pleased with the service. Good stock and prices!!!
The last Courier delivery from Ireland was a little slow taking 3 working days to get here but I guess this is going to be the problem with the distance.
I have been buying Tools & hardware supplies from Ray Grahams for a few years now & their level of service never ceases to amaze me !
I live in Dublin & if I order online today the order will be at my door at 9.30 tomorrow - exceptional delivery service !! Orders over £49 are free but anything below that figure the charge is minimal & well worth it
As long as they are in business I'll deal with them
The product is stylish and easy to install. The power of the spray is good and we only the minimum heat setting at present for a hot shower. I have not tried different spray patterns as the factory setting is fine. As we also have a power stairs upstairs we have not used since installing the Galaxy as is powerful enough. I very pleased having heard the comments that electrical showers are feeble this one is not although I guess the mains water pressure is a big factor.
I chose Ray Grahams initially on price alone, I had never traded with them before, but they informed me as to when it would be delivered right down to a timed slot. When, after it was unpacked, I found there to be a part damaged I emailed with a photo and it was dealt with right away and I received a replacement part.
Good pricing AND excellent service puts Ray Grahams at the top of my suppliers.
This item was reasonably priced, the description and measurements online were very thorough which made making my choice much easier. The delivery was quick and well communicated. I would happily use Ray Grahams again and recommend others to do the same.
In my order there were two broken parts got in touch with them and replacements where sent out the next day.Good company to deal with and very helpful staff.I would have no problems ordering from this company again.
Everything about my order was handled quickly, efficiently and professionally. Excellent service. Especially as I had clicked onto the wrong fire grate and asked if they could change my order!! Which they did - no hassle - just got on and did it. The delivery was so quick and we are so pleased with the items we ordered, the grate looks great!!! Would have no hesitation in recommending Ray Grahams, its been a long time since I've been this impressed with a company, so well done to all atRay Grahams.
Ordered a black & decker strimmer which was delivered very quickly. Ray Grahams included an extra battery with the strimmer which no one else was offering. Good value for money and could not match the price anywhere else. I will certainly be looking for other items to purchase from Ray Grahams and would have no hesitation in recommending to others.
I had a problem sourcing the drill/driver i wanted. Ray Grahams had the product and at a reasonable price. Just as important was the fact that they also provided a quick and free delivery service. I would have no problem recommending Ray Grahams store to anyone..
I had problems with the first Hot Water Bottle I ordered and contacted Ray Gramhams about it.
My e mail was answered immediately with a very positive response.
The replacement Hot Water Bottle was delivered just six days later !
I made the original request more in hope than expectation ! and was very impressed, both by the speed of the whole transaction, and by the prompt and courteous service I have received from the firm.
A firm giving this level of excellent service deserves to do well.
I challenged myself to replace a MAKO window brush , not remembering where I bought it. It had become a favourite of mine , but I had worn it down too much with constant "solvent abuse" . The ONLY place it appeared on the net was on the Ray Grahams web-site. Ordering was easy , other stuff was added and the order arrived two days later. Fantasic service , will certainly use again. Well done.
I ordered a second drill and was informed that the drill was discontinued but another one would be available at the end of feb and they would send out to me.This did not happen so i contracted them and they said they would ring back with information,but as previously happened they failed again.I feel the staff employed at Ray Grahams are very poor when customers are promised some action to rectify specific problems and will cost the business future return business.
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