Ray Grahams reviews

Ray Grahams reviews

Excellent
9.6
from 0 - 10
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88 Trustpilot review(s)
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Grate service and product.

I am really pleased with my new grate and fret,came across Ray Grahams and found exactly what I was looking for,placed my order and here in no time and it looks fantastic,would highly recommend.
Ray Grahams Ltd.

Reply from Ray Grahams Ltd.

Thank you for the review Wendy, I'm glad your fireplace is now looking fantastic!
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excellent service

placed order and was despatched very quickly and arrived in 2 days thanks
Ray Grahams Ltd.

Reply from Ray Grahams Ltd.

Cheers for the 5 stars David, I'm glad we were able to provide an excellent service for you!
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Great service with speedy delivery

Grant 16" fire grate ordered and confirmation of order received by email. Delivery arrived within a few days. Grate fitted perfectly no problems encountered at all. I would highly recommend this company and would use it again for any future requirements.
Ray Grahams Ltd.

Reply from Ray Grahams Ltd.

We appreciate your 5 star review Gail and we hope you will use our website again for any future requirements. Many thanks!
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I couldn't be any happier, or could I?

What can I say, but excellent service and value for money!
Ray Grahams Ltd.

Reply from Ray Grahams Ltd.

Thank you very much Stephen!
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no problems at all, and speedy service

I bought a heavy machine and was very pleased with the price (including a very low postage cost), and the very speedy service which followed. wouldn't hesitate to use Ray Grahams again.
Ray Grahams Ltd.

Reply from Ray Grahams Ltd.

Hi Darren, thanks for the review. We try our best to keep costs down for our customers which is why we offer free delivery on products over £49!
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Very Good Service

I have processed several orders with Ray Grahams for screws and have been very pleased with the service. Good stock and prices!!!

The last Courier delivery from Ireland was a little slow taking 3 working days to get here but I guess this is going to be the problem with the distance.
Ray Grahams Ltd.

Reply from Ray Grahams Ltd.

Hi David, thank you for the 5 stars. I hope we can continue to provide you with a good service in the future!
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Great price, quick delivery

Best price I found online, they called me up to check whether I wanted the order as one or two shipments as I pre-ordered an item. Excellent service
Ray Grahams Ltd.

Reply from Ray Grahams Ltd.

Thanks for the great review Christian!
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Best service in UK & Ireland

I have been buying Tools & hardware supplies from Ray Grahams for a few years now & their level of service never ceases to amaze me !
I live in Dublin & if I order online today the order will be at my door at 9.30 tomorrow - exceptional delivery service !! Orders over £49 are free but anything below that figure the charge is minimal & well worth it
As long as they are in business I'll deal with them
Ray Grahams Ltd.

Reply from Ray Grahams Ltd.

Thank you very much Richard that is quite the compliment, we really appreciate you taking the time to write us such a great review.
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Excellent Service

The product is stylish and easy to install. The power of the spray is good and we only the minimum heat setting at present for a hot shower. I have not tried different spray patterns as the factory setting is fine. As we also have a power stairs upstairs we have not used since installing the Galaxy as is powerful enough. I very pleased having heard the comments that electrical showers are feeble this one is not although I guess the mains water pressure is a big factor.
Ray Grahams Ltd.

Reply from Ray Grahams Ltd.

Hi Nick, I'm glad the shower that you ordered has pleased you. Many thanks for the 5 star review!
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Good Company who when contacted care and support

I chose Ray Grahams initially on price alone, I had never traded with them before, but they informed me as to when it would be delivered right down to a timed slot. When, after it was unpacked, I found there to be a part damaged I emailed with a photo and it was dealt with right away and I received a replacement part.
Good pricing AND excellent service puts Ray Grahams at the top of my suppliers.
Ray Grahams Ltd.

Reply from Ray Grahams Ltd.

Hi Steve, thanks for the review. I am glad to hear we were able to sort you out when a part got damaged in transit. We always put our customer first and try resolve situations like this as quick as possible. Hopefully we will see you shopping with us again soon.
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brilliant - superfast delivery and lovely product

really impressed great company to deal with, keen price and almost next day delivery thank you
Ray Grahams Ltd.

Reply from Ray Grahams Ltd.

Thank you Tracey for the review, it's good to hear that you were impressed with our service.
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WOW RAY GRAHAMS

Well there you go brilliant service even phoned me bank holiday monday to discuse my order. If i need anything else i will be coming back to you once again yhankyou
Ray Grahams Ltd.

Reply from Ray Grahams Ltd.

Many thanks for the great review Anthony and we hope to see you again soon!
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quick delivery, excellent online product information, great price.

This item was reasonably priced, the description and measurements online were very thorough which made making my choice much easier. The delivery was quick and well communicated. I would happily use Ray Grahams again and recommend others to do the same.
Ray Grahams Ltd.

Reply from Ray Grahams Ltd.

It's always good to hear that our work on the website has been helpful to our customers, thank you for the great review!
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Prompt service and a great product.

Despite being in NI, the delivery to England was very quick which I wasn't expecting. The product was well packaged and works perfectly.
Ray Grahams Ltd.

Reply from Ray Grahams Ltd.

Thank you for the 5 stars Stu, I'm glad we were able to provide a prompt service for you!
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Good Product

Well packed and good product.
Problem was incurred due to order being missed, so caused a delay in dispatching item.
Would you this supplier again inspite of hiccup.

Regards
Howard
Ray Grahams Ltd.

Reply from Ray Grahams Ltd.

Hi Howard,

We try our best to keep enough stock on our product range to satisfy all of our customers but from time to time we do run out of stock on some products. When this happens we will order the stock to complete orders as quick as we can, generally, this still falls within our 3-5 day estimation.

Hopefully next time we will have everything for you, thanks for the review!
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Brilliant

In my order there were two broken parts got in touch with them and replacements where sent out the next day.Good company to deal with and very helpful staff.I would have no problems ordering from this company again.
Ray Grahams Ltd.

Reply from Ray Grahams Ltd.

Thanks for the 5 stars Andrew, when an order gets damaged in transit we try our best to sort the customer our as quickly and efficiently as possible.
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Fire Grate is Great, I'm so very pleased with every aspect of Ray Grahams.

Everything about my order was handled quickly, efficiently and professionally. Excellent service. Especially as I had clicked onto the wrong fire grate and asked if they could change my order!! Which they did - no hassle - just got on and did it. The delivery was so quick and we are so pleased with the items we ordered, the grate looks great!!! Would have no hesitation in recommending Ray Grahams, its been a long time since I've been this impressed with a company, so well done to all atRay Grahams.
Ray Grahams Ltd.

Reply from Ray Grahams Ltd.

Thank you for all the kind words Terry!
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quick delivery and good quality heating bottle.

The heating bottle is perfect for my elderly dad. Its easy to heat up and stays warm for hrs. Much better than a normal hot water bottle. Thankyou
Ray Grahams Ltd.

Reply from Ray Grahams Ltd.

We appreciate the response Mrs Elsigood, thank you for your 5 star review, it's good to know that the electric hot water bottle is perfect for your dad.
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Excellent service and good value for money

Ordered a black & decker strimmer which was delivered very quickly. Ray Grahams included an extra battery with the strimmer which no one else was offering. Good value for money and could not match the price anywhere else. I will certainly be looking for other items to purchase from Ray Grahams and would have no hesitation in recommending to others.
Ray Grahams Ltd.

Reply from Ray Grahams Ltd.

Thanks for the 5 stars Mark, glad to hear you were pleased with the strimmer!
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excellent

Excellent service, the price was brilliant and fast delivery, It was a very good shopping experience and I highly recommend.
Ray Grahams Ltd.

Reply from Ray Grahams Ltd.

Thanks for the great review Angela!

Ray Grahams Ltd. Details

About this company

Looking for Building Supplies or Materials? Visit us or our online shop, we stock a huge range of building supplies, materials and power tools for both trade and DIY enthusiasts

Visit Ray Grahams

Contact information

Call us on: 02891 813 494
We live here: 47-59 Donaghadee Road
BT23 8RZ Newtownards
United Kingdom

Category

Ray Grahams is ranked 11 out of 86 in the category Construction

Ray Grahams is ranked 10 out of 84 in the category Garden

Ray Grahams is ranked 2 out of 4 in the category Paint

Ray Grahams is ranked 4 out of 32 in the category Plumbing

Ray Grahams is ranked 9 out of 40 in the category

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