RDK Mobility reviews

RDK Mobility reviews

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8.9
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Review by confirmed purchaser

Excellent for helping carrying with a walking frame

This bag is a really useful item to help get past that not able to carry when using a walking frame. It's so handy to carry a book, pop your toiletries in before going for a shower, your magazines, well so many things can be dropped in here & carried to another room. I would highly recommend this to anybody who needs to use a walking frame
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Review by confirmed purchaser

A long long wait

Item arrived almost 3 weeks after ordering - NOT good with a disability aid.!!
RDK said they had been let down by their supplier and eventually found the item and then despatched it 1st class post.which saved them from a worse rating
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Review by confirmed purchaser

Just what was required

I ordered the back brush for my husband because he has an arthritic shoulder and was having difficulty scrubbing his back with an ordinary back brush. This one is perfect.
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Review by confirmed purchaser

Great quality and speedy delinery

I bought this bath aid to help my elderly independant father. (83) He had previously got stuck in the bath and was too scared to get back in. Your aid has given his independence back. Thank you
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Review by confirmed purchaser

first class

quick service friendly staff,socks that finally fit my feet and ankles marvelous
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Review by confirmed purchaser

Rubbish communicaTION

The website was easy to use and order BUT that is when things went wrong. Received the email to say order complete. After a week it had not arrived. I rang and was told that the item I had ordered was out of stock. The lady apologised and said someone should have rung or emailed me to inform me. Another week pasted still no order and NO COMMUNICATION from the company. I rang again and was informed they were out of stock still. My order place on 1st October. I last rang on 16th October. It is now 28th October and I still do not have my order and the company has NOT BOTHERED TO CONTACT ME to update me on the situation. I will not be recommend this company to anyone.
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Review by confirmed purchaser

returns collection not up to despatch

the rollaton you offered in lieu of the one ordered was delivered promptly, unfortunatelyit was not suitable and it was agreed we would return it for credit on Friday11 October.. arrangements were made for it to collected on either tuesday 15th or Thursday 17th,then we had a phonecall in Friday 18th to say they were E ma\iling a label to to enable the carriers to collect it on Monday 21st. Monday came and went with no collection , after phoning rollaton collection was arranged for Thursday 24th but again no collection, after further phone calls rollaton they changed carriers and arranged for a Saturday collection.saturday has passed but still no collection, not a a very good service ,can you help to sort this out ???
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Review by confirmed purchaser

A wheels great service

I have recently purchased a sports wheelchair for my daughter. Your service was exceptional, The details received were very helpful and the ordering was easy for me to understand. I would like to thank you for the returning an email to me quickly when I asked when the delivery date would be and for you arranging it to be delivered it to me at work as an alternative address. The chair has enabled my daughter to be more independent and to enjoy her life more, and informs me it has been greatly admired by the young children it the disabled sports group she is helping out at.
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Review by confirmed purchaser

Fast and efficient service

I had a query about the quality of a wheelchair bag and received an honest response to my question. I placed an order and the delivery was very prompt. The response to my query matches up very well with the actual wheelchair bag. So I am most grateful for the help I was given.
RDK Mobility

Reply from RDK Mobility

Hi Peter - we're so pleased to hear that you found our service helpful and are happy with your purchase! Many thanks, RDK Customer Team.
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Review by confirmed purchaser

Excellent

Firstly, the rdkmobility.co.uk website was easy to navigate around as it was extremely well designed. Pictures of items were of good quality and I located the items I wanted with ease. I also bought items that I hadn't thought of buying because I didn't know such items existed to make life that bit easier, but because of the wide choice of goods given I did buy and I'm glad that I did. Placing my order was a very simple process. Once placed, I didn't have long to wait for my items to be delivered. The goods were well packaged and discreetly done. Once opening the package, I found my items to be of good quality and the itemised invoice was helpful in checking of what I had ordered. It also contained all the pertinent information required should the need arise to contact/re-order/return to RDK Mobility. All in all, very happy with their service and therefore, highly recommend.
RDK Mobility

Reply from RDK Mobility

Hi there - we're so pleased to hear that you found our website helpful and easy to use, and that you're happy with the items you purchased and the service you received. Thanks for the recommendation and for choosing RDK! Regards, RDK Customer Team.
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Review by confirmed purchaser

folding shower stool

good quality---delivery took longer than expected. it does take up more room than i expected in the shower but very stable in use
RDK Mobility

Reply from RDK Mobility

Hi Val - we're so pleased to hear that you're happy with your shower stool. Dimensions are listed on our website to allow customers to check sizes if necessary before ordering. Sorry to hear that delivery took longer than expected - unfortunately due to our suppliers and couriers, this can occasionally be the case. We hope the product has made up for this! Regards, RDK Customer Team.
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Review by confirmed purchaser

Dad got his wheels in no time !

Efficient service with regular updates on order / delivery service via email. Especially useful as the wheelchair was being delivered to a Care Home for my Dad, a long distance from where I live.
RDK Mobility

Reply from RDK Mobility

Hi David, we're so pleased to hear you found our service helpful in ordering your Dad's wheelchair! Regards, RDK Customer Team.
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Review by confirmed purchaser

RU sitting comfortable!

I've jusr purchased a 4" memory foam cushion for my wheelchair from RDK, the whole process was very simple with delivery in 3/4 days. I just wish I had found this sight sooner and their ex vat prices are excellent. I recommend you seek it out.
RDK Mobility

Reply from RDK Mobility

Hi Mary, we're glad to hear you're happy with your purchase and received it in good time! Thanks for the recommendation - regards, RDK Customer Team.
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Review by confirmed purchaser

First bath for 15 years.

This bath has been the best purchase I have made since being widowed. I have only used a shower for the last 15 years and always longed to have a bath. One day out of the blue I decided to have a look at walk in baths. It was a way of staying independent in my own home. I was worried how long it would take to fill and empty, but this has been no problem at all. I JUST LOVE MY BATH. My sister also loves to come and stay with me now.
RDK Mobility

Reply from RDK Mobility

Hi Mary, we're so pleased to hear we've been able to help you enjoy taking baths once again, and that this is allowing you to keep your independence. Thanks, RDK Customer Team.
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Review by confirmed purchaser

Fast and efficient

I purchased the wheelchair cushion for my mother, it came very quickly and the ordering was easy. The description of the item was exactly what we received and she is very happy with it and it was a good purchase.
RDK Mobility

Reply from RDK Mobility

Hi Sandra, we're glad to hear your mother received her cushion quickly and that she is happy with it! Thank you for taking the time to leave us feedback. Regards, RDK Customer Team.
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Review by confirmed purchaser

Excellent.

The item was recommended to me by a friend, but she had purchased it through another website. RDK Mobility's price was around 20% lower, including postage and packaging. RDK's website was easy to use, the order simple to place. I received emails to confirm the order, another that the order was being processed, and a third telling me the item had been dispatched. The item arrived in perfect condition and functions exactly as advertised. Couldn't ask for better.
RDK Mobility

Reply from RDK Mobility

Hi Gary, we're so pleased to hear that you're happy with your purchase and the service you received! Thanks for taking the time to leave us feedback. Regards, RDK Customer Team.
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Review by confirmed purchaser

Reliable Service

I ordered just two small items, and they arrived quickly. One item was the wrong size - no fault of RDK Mobility as it was labeled correctly on the packaging. One phone call to them & they sent out a replacement immediately. Will buy from them again.
RDK Mobility

Reply from RDK Mobility

Hi Phoenix, Glad to hear your purchases arrived in good time, and that the problem was sorted out for you quickly! Thank you for taking the time to leave feedback, and we look forward to your future orders. Regards, RDK Customer Team.
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Review by confirmed purchaser

If it's mobility you want we can help

It is the first time i have used the service and will when required use it again
RDK Mobility

Reply from RDK Mobility

Hi Thomas, we're so pleased to hear you were happy with our service and that you'll consider us in the future! Regards, RDK Customer Team.
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Review by confirmed purchaser

Great service, speedy delivery

Great service from RDK as always. Bought dry wipes as my NHS supply runs out too quickly. Also bought two cups with lids on which had valves in. Had some trouble with the lids fitting properly, meaning I spill my drink. Great cups when they work though. Will definitely buy from RDK again.
RDK Mobility

Reply from RDK Mobility

Hi Jackie, Glad to hear you're happy with the service we provide! We look forward to your future orders. Regards, RDK Customer Team.
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Review by confirmed purchaser

Short leg bathing aid

Unfortunately the product lasted just for one shower and then it split - so sorry, but would not recommend.
RDK Mobility

Reply from RDK Mobility

Hi Jana - So sorry to hear that your product broke so quickly, have you contacted us about this via phone or email? Regards, RDK Customer Team.

RDK Mobility

About this company

RDK Mobility are UKs no. 1 Mobility and healthcare centre providing disability aids like lightweight wheelchairs, mobility scooters, wheelchair ramps, disability walking aids. We stock a large range of discount and disability mobility products including a selection of Wheelchair Ramps, Mobility Walkers, Clothing, Continence Care and footwear.

Visit RDK Mobility

Contact information

Call us on: 0161 7249580
We live here: 35-37 Blackburn Street
M26 1NR Manchester
United Kingdom

Category

RDK Mobility is ranked 166 out of 391 in the category

RDK Mobility is ranked 5 out of 13 in the category Mobility Equipment

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