RDK Mobility reviews

RDK Mobility reviews

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Review by confirmed purchaser

Whatever the need, RDK delivers at speed

My wife fell whilst on holiday fracturing her hip. After extensive surgery she was left severely incapacitated, and needed various items to overcome her disability. We noticed the firm RDK on line and decided to order the items from them. We anticipated at least a weeks wait for the items, but were pleasantly surprised when said items arrived by post within a couple of days . So well done RDK! WE know where to buy any other items to facilitate our mobility in the future.
RDK Mobility

Reply from RDK Mobility

Hi Owain, we're so pleased to hear you received your items quickly, and hope your wife is now recovering well! Regards, RDK Customer Team.
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Review by confirmed purchaser

Brilliant everything exactly as expected.

Gave an excellent description of the product which was exactly as described and works as promised.
RDK Mobility

Reply from RDK Mobility

Hi Richard, we're glad to hear you're happy with your purchase and the way it was described on our site! Thanks for taking the time to leave feedback. Regards, RDK Customer Team.
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Review by confirmed purchaser

Extremely satisfied

I brought a case to fit back of wheel chair and the site was very easy, the purchase was received quickly and I couldnt be more delighted. Thank you RDK Mobility. Oh and the case does exactly what it is supposed to do and is strong and sturdy.
RDK Mobility

Reply from RDK Mobility

We're so pleased to hear you're happy with your case and that you received it quickly - thanks for choosing RDK! Best wishes, RDK Customer Team.
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Review by confirmed purchaser

Know their stuff and deliver it!

Very helpful advice on phone on choosing suitable wheelchair for disabled child in Africa. Good price and speedy delivery. will definitely use again if need arises.
RDK Mobility

Reply from RDK Mobility

We're so glad to hear you found our advice helpful and were impressed with our service. Thanks for taking the time to leave feedback! Regards, RDK Customer Team.
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Review by confirmed purchaser

No need to look any where else.

No need to look any where else.The site is easy to use and a very fast service .Iwill use RKD again .
RDK Mobility

Reply from RDK Mobility

Hi Pat, we're so pleased to hear you're happy with the service we provide and found our site easy to use! Regards, RDK Customer Team.
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Review by confirmed purchaser

Toes within reach again!!

After having a total hip replacement I could not do my own pedicure on one foot. After buying your long handled toe nail scissors the problem was solved. Good quality, arrived on time and good service all round. Thank you RDK.
Jen Royall
RDK Mobility

Reply from RDK Mobility

Hi Jen - We're so pleased to hear that you're happy with your purchase and that it reached you in good time. Happy pedicures! RDK Customer Team.
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Review by confirmed purchaser

honest and easy to deal with

I have used this company before and will continue to use them as they offer good value and a a good reange of products with an easy to navigate web site
RDK Mobility

Reply from RDK Mobility

Hi Tim, thanks for your feedback - we're so pleased you're happy with the service we offer! RDK Customer Team.
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Review by confirmed purchaser

Good value

I'm really pleased with shower handle. Gives me confidence to shower without help
RDK Mobility

Reply from RDK Mobility

Hi Pat - Great to hear you're pleased with your shower handle, and we're very glad it's making it easier for you to shower independently! RDK Customer Team.
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Review by confirmed purchaser

Excellent value and speedy service

I bought an exercise ball to do my physio after breaking the scaphoid bone in my wrist. It was exactly what I needed and arrived very promptly. The deciding factor for me for choosing RDK was that the postage was free and therefore worked out cheaper than rival firms with the same product.
RDK Mobility

Reply from RDK Mobility

Hi Hilary - Glad to hear that your exercise ball arrived in good time, and thank you for choosing RDK for your purchase! RDK Customer Team.
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Review by confirmed purchaser

Recent purchase

Service was good & delivery prompt. Product as described in on-line shop.
RDK Mobility

Reply from RDK Mobility

Hi Ann - glad to hear you are happy with your purchase and the service you received! RDK Customer Team.
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Review by confirmed purchaser

The service was excellent and the product was even better than I could have hoped for.

I bought a 4 wheeled rollator to help me with my poor balance when walking. I chose the equipment from the description and 'photo on the web site on a Monday, so I was a bit apprehensive as to what it would be like. I 'phoned Customer Services on the Wednesday and spoke to a very pleasant gentleman who told me I could expect delivery the next day. The goods did arrive on the Thursday and I was delighted with the quality.

I certainly intend to use RDK again
RDK Mobility

Reply from RDK Mobility

Hello Peter we are so pleased that your recent purchase of the rollator is to your satisfaction and we hope that it continues to help with your balance as you walk. and thankyou in anticipation of your next order. RDK Customer Team.
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Review by confirmed purchaser

Mixed feelings

I ordered a pair of shoes for my wife and when they had not been delivered a week later I phoned to enquire why not. A very polite man could not give me an answer but promised to ring back. By next day when I had not had a reply I phoned again and the same man said that he had not been able to get the information and gave me phone number for Lesley in head office. It was then I learned that the shoes were discontinued. We agreed to amend the order with a refund as the alternative was cheaper. I was therefore very surprised when early next morning the replacement shoes were delivered. So it was thanks to Lesley for expediting the prompt delivery.
My wife is very satisfied with the shoes.
RDK Mobility

Reply from RDK Mobility

Hello Donald, sorry to hear that you had problems with the first order, but glad that Lesley was able to offer a replacement and that the replacement was sent out very quickly ! RDK Customer Team.
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Review by confirmed purchaser

Wheelchair Ramps

Original order delivered in about 2 days. Unfortunately faulty - telescopic ramps didn't telescope properly. RDK arranged for them to be picked up on a Tuesday and replacement set arrived on the Saturday, Can't fault the excellent professional customer service.
RDK Mobility

Reply from RDK Mobility

HI Kathleen, sorry to hear that the first set of ramps were faulty, but that the problem was sorted out swiftly for you! RDK Customer Team.
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Review by confirmed purchaser

Frustrating

Staff very helpful but have yet to recieve the products we ordered and it has been three weeks. Staff says thier supplier sent them the wrong product and so they could not ship my order yet. Credit card has however been charged. Hope I do not have issues and have to fight for a refund. Cant evaluate product because I do not have it. Lots of issues with on line ordering system as it was not set up for international orders. Really hope this product meets expectations because it has been a frustrating process thus far. Really need item or would have given up by now.
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Review by confirmed purchaser

The loo is calling to me

Ordered RADAR keys and they were in the post by the next day. Great service and a good price
RDK Mobility

Reply from RDK Mobility

Wow Carol that was a speedy delivery, if we can be of any further help dont hesitate to contact us, RDK Customer Team.
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Review by confirmed purchaser

Fair price delivered quickly

This toilet seat is well padded
was delivered quickly. Fits well with velcro straps. Would highly recommend
RDK Mobility

Reply from RDK Mobility

Thankyou for your order John, we are pleased that the toilet seat fits well. and thankyou in advance for any recommendations! RDK Customer Team.
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Review by confirmed purchaser

Fabulous!

I bought for a friend, whose quality of life has been greatly enhanced by the item. She couldn't believe the difference it has made. Good quality, excellent delivery time and hassle free. Very good company.
RDK Mobility

Reply from RDK Mobility

Thankyou for the purchase Ann, we at RDK, are pleased that your friends quality of life has been enhanced by the product, we are also pleased that the delivery time was good. RDK Customer Team
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Review by confirmed purchaser

A helpful and quick service both online and by telephone.

Easy to navigate website and helpful on the telephone. Once ordered, a quick dispatch service. Would have liked a bit more information online and a leaflet on how to maintain equipment and whether a repairs service is available from RDK or alternative repairs agency locally.
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Review by confirmed purchaser

perfect pillow

the pillowslip i ordered was perfect and very good quality.
the service was quick and delivery excellent
thank you
RDK Mobility

Reply from RDK Mobility

Thankyou for your order Heather, we are pleased that you are satisfied with the product. again Thanks RDK Customer Team.
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Review by confirmed purchaser

Good product but the fasterners are extremely hard to fasten

Although the product is good it was extremely hard to fasten the press studs onto the frame and anyone with a disablility in their hands would be unable to do this. I had to get a stronger person to do this for me.
RDK Mobility

Reply from RDK Mobility

Hi Jeannie, Thankyou for purchasing your item from our company, I am sorry that you had to find a stronger person to help set it up for you.But we hope that now you can get the full benefits from it!Thankyou RDK Customer Team.

RDK Mobility

About this company

RDK Mobility are UKs no. 1 Mobility and healthcare centre providing disability aids like lightweight wheelchairs, mobility scooters, wheelchair ramps, disability walking aids. We stock a large range of discount and disability mobility products including a selection of Wheelchair Ramps, Mobility Walkers, Clothing, Continence Care and footwear.

Visit RDK Mobility

Contact information

Call us on: 0161 7249580
We live here: 35-37 Blackburn Street
M26 1NR Manchester
United Kingdom

Category

RDK Mobility is ranked 166 out of 391 in the category

RDK Mobility is ranked 5 out of 13 in the category Mobility Equipment

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