Brought Begining of feb. After the second outing with the wheelchair the bracket buckled.
After dragging their heels, -not recieving emails, unable to open pictures sent I was asked to return the chair at m y own expense. I did this and they looked at the chair for faults. I recieved email back after prompting for information, Bracket has been straighted i can have chair back but it will buckle agian as the joint is now weakerned. or for further cost they can repair it properly. Who wants a brand new chair that needs fixing after max 2 hours of use and then will break agian??. I asked for a refund. Now its July and Still have no refund and now they ignore emails and refuse to accept letters sent. I'm in process of getting support from cab so i can take them to court.
They were slow to deliver the goods ordered. When the parcel finally arrived my daughter took delivery and signed for it. For ease of transportation, we did not open the box until arriving at my mother's house a week later. Upon opening the box we then discovered one of the three items we had ordered was missing. I called RDK about this several times on the freephone number they supplied but I never got through despite holding for as long as 20 minutes on one occasion. I then resorted to writing an email. To date I have not had the courtesy of an ackowledgement, let alone a reply, but they've taken my money alright. Grrrr!
Bought item for mother in law who was due an op two days after I placed order. Never thought it would get there in time but it did and was as ordered
They stick to what they're good at and don't try to stock all aids s. This means RDK spend their time sorting the wheat from the chaff and only offer the best quality durable product lines. I don't have to wonder if the goods will be flimsy or not up to the job. Great reliable supplier
Wheelchair came within two days of submitting order. I was very impressed with the structure of the wheelchair. Easy to use and easy to get in the boot of the car plus it looks good too!
Since I came out of hospital a year ago, I have found it impossible to get out of the bath as I could not get any leverage. All the bath seats I have seen have been too high so in effect I am just soaking my feet. Your seat is just the right height so I can get a soak and also get out of the bath with ease. Thank you so much - I am thrilled!
really cheap, in fact the cheapest I could find on the internet, was exactly as I expected, true to the description and photograph. Arrived the next day.
What's not to like?
thank you :-)
i had a bad fall, which meant i became immobile. i ordered the wheelchair so i could have a little independence, not relying on others. the wheelchair was delivered within a couple of days. no assembling was required. and away i went. top service. good value for money.
RDK supplied me with a Putnams Stadium Seat, so now I can endure long flights without the pain from aircraft seats. Being inflatable it is compact and of no real weight so goes in my hand luggage - ideal.
ordered a Radar key. it came but had been badly cut and did not work, I called up and was told just send it back. i ask if i need to put the order number in with it. and got the reply of you could do.
So i sent it off. waited and waited. tried contacting twice no reply. 3 time i was told they had not received it.
that was in October 2011. without key still may 2012. I wished I had recorded delivered it now.
The scooter raincover was just what I wanted. I enquired on what size to buy and was told by on of your staff that the large would be more than adequate. Sadly it did not fit. As it was not my mistake I was cross to find that not only did I have to pay to return it I would also be charged full postage on you posting it out to me. I am pleased to say though that this was later changed and I will not be charge for either. If this is so then I will still keep you in mind for any other orders I may require.
The service i recived was first class i was unable to fault the service. If i wanted anything else from this company i would have no problem ording from them. Keep the good work and thanks again.
I purchased a bottle opener, zip openers, untensil strap and writing grips.
All the products were great and matched the product description. They also helped with my lack of grip in my hands making life much easier.
The bottle opener has been the most usefull however I am unable to open bigger bottle tops with it.
All in all the products were great and were delivered very quickly. I made the order on Friday and recieved it by Monday.
I would definately recommend RDK to other people.
Peoduct as stated, delivery couid have been quicker.
I ordered a shower seat for my parents on 3rd April and had an email to say my order had been completed. Then no further messages at all, and no shower seat appeared. We waited and waited, trying to stay in to wait for the postman as much as possible, but after two and a half weeks we phoned to see where the shower seat had got to. We were told it would be posted out after the weekend, and it did at last appear today, three weeks after it was ordered. A very slow service where we were not kept informed of progress at all, and in fact I feel if we hadn't contacted you we would still be waiting for the shower seat.
I RECEIVED GOOD CUSTOMER SERVICE WHEN I RANG THIS COMPANY REGARDING THE ITEM I PURCHASED AND WOULD RECOMMEND THEM AND WILL CERTAINLY BUY FROM THEM AGAIN
After a comprehensive search, I found that RDK Mobility have supplied the rollator I wanted at the most competitive price that I could find - in some cases, MUCH cheaper complete with a prompt delivery too!
I PURCHASED THE KETTLE STAND FOR MY MOTHER IN LAW, WHICH ARRIVED AT HER ADDRESS VERY QUICKLY, AND I ATTACHED IT TO THE KETTLE STRAIGHT AWAY WITH NO EFFORT AT ALL, BOTH SHE AND HER HUSBAND FIND IT VERY EASY AND SAFE TO USE,I WOULD RECOMMEND IT TO ANYONE WHO IS THINKING OF BUYING ONE.
very pleased with item, my mum is 90 years old and is able to use this to help her into the bath. She felt a lot more confident stepping in and out of bath using this.
After looking for something like this for a while I suddenly came upon this site and product. At under £5 for item and p&p I thought I couldn't go wrong - and I didn't. The item came quickly and gives me the support I need and therefore much less pain. Thank you
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