Redbubble reviews

Redbubble reviews

Acceptable
5.0
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
33 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Good, but not excellent.

I've been shopping at redbubble.com for the past two years now, and for the most part I've been completely satisfied. There's only one problem that really sticks out, the graphics stickers printed onto the shirts. They fade off fast, have quit a lot of missing spots where ink wasn't filled in, and bright colors often look extremely washed out. It's a decent enough site, it's not a scam, and they're prices for most items are reasonable. They have a good costumer support team and processing takes no longer than two days usually.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

I ordered a T-Shirt and received a T-shirt.

The customs declaration was somewhat incomplete. I live in Germany and normally I would have had to pay 19% "Einfuhrumsatzsteuer" on the sum of [Item+Shipping Cost] upon receiving it - which is fine and was expected, because German law. However since the value was not stated on the (small and not-so-precious-and-expensive-looking) package, I received it directly without having to deal with/pay customs offices. Which is kinda cool cause it saved me a few cents and some of my time.

However this could have resulted in me having to open the package at the customs, bringing a receipt and filling out a form (have dealt with this process before several times when ordering from overseas). I got lucky this time so I don't wanna complain about something that didn't happen.

4/5 - Would order again. (It was the only place to finally find a shirt I'd been looking after for more than a year).

PS: If you're having trouble with sizes I recommend to choose Shirts which are printed on American Apparel - that is, if you already have an American Apparel shirt - so you'll know that it will fit and can avoid costly and time consuming returns.

Edit: Shipping time to Germany in my case: 19 days including 3 weekends=13 workdays.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

If I could give 0 stars, I would!

The absolute worst company I have ever dealt with. Received a gift, and they refused to exchange the brand new t-shirt for the proper size. The item is in the packaging with the original tags still on it. Absolutely not interested in helping customers at all. Thankfully, there are lots of other companies who do a much better job than these guys- go anywhere else but here!!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

EINFACH NUR SCHLECHT

Bei der Firma 2 Pullover bestellt. Da dieses Paket aus Miami(USA) kam, hing es noch beim Zoll und ich durfte 20€ zusätzlich zahlen. Hier wurde zusätzlich vergessen die Rechnung außen an dem Paket anzubringen.

Druck und Stoff der Ware:
Druck total verschwommen und teilweise beschädigt. Pullover für den Preis einfach minderwertig und zu dünn.

Hätte das Logo welches auf meinem Pullover drauf sollte mit der Hand malen sollen, das hätte noch schöner ausgesehen!!

Lieferzeit: 2 MONATE!!!

Kann jedem nur abraten dort etwas zu bestellen!!!!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Misleading on their shirts...

I was gifted a t-shirt from my boyfriend for my birthday, and when I went to try it on, it was about a size and a half smaller than the tag said it was suppose to be. It also completely REEKS of grape bubblegum and glue. Take into account it's a 100% cotton shirt and is going to SHRINK when washed/dried, this shirt is nearly unwearable. Seriously Redbubble, get your shit together and let people know HONESTLY what the shirt is going to be like!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Find all kinds of awesome alternative stuff

There's so much awesome stuff on this site. If you're a fan of something (a band, a movie, a TV show), and want to get a t-shirt to show it off, I wouldn't recommend anything over RedBubble. The same goes for stickers.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Would use time and time again

I'v ordered from this site 3 times now because of the wide variety of shirts and designs. The shirts are American Apparel and normally they aren't cheap, especially the plain baseball tees which are normally £24 each if you're buying elsewhere but redbubble sells them for about £17-£19 plus a design printed which, to me, feels like getting my moneys worth. Love this site, the designs and the quality of the shirts.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Been there quite a few times, and returning.

I've bought shirts, and t-shirt from RB, about 8 times now, and the only time I had problems, was christmas 2013, where I ordered 6 t-shirts, at the end of November, expecting them to arrive before 24th of December. When they didn't I contacted RB support and told them about the problem, made a minor change in the order, and 4 days later I got a mail telling me that the new order was sent, which I received 2 days ago. I'm looking forward to shop there again. :) I've always had the order in my hands about 12 days from it was sent.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Buy a $30 Printer and Save Yourself Some Time

The image quality on the shirt was absolutely pathetic. Highly pixelated, washed out colors, and specks of missing colors throughout. The image was also off-center, and smelled highly of chemicals.

This was a Christmas present from my girlfriend, but I knew what it was because the packaging is clear in parts, and I could see the image. The website says this is "to show off the image and fabric color". To who? The mailman? The only other person who would potentially see this is the recipient, who's just going to open it anyways; beyond stupid.

So now I'm mad at this terrible company, and she's mad at me because she thinks I didn't appreciate the gift. I'm returning it because I don't like her getting ripped off.
Thanks for screwing up Christmas, Redbubble.
Never again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Don't trust RedBubble

If I could give them zero stars I would. I ordered an item on Nov. 10 and was told it would arrive in 10 days. On Nov. 22 I received an email saying that it had just been shipped FROM AUSTRALIA (I live in the U.S.). I got another email assuring me it would arrive by Dec. 13 -- it's still not here. I am hoping it will arrive by Christmas since it was supposed to be a gift. They told me it was coming via UPS but supplied no tracking number so I can't even find out where it is. Either they are dishonest or tremendously disorganized - either way a bad choice for consumers.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

great customer service and quality product!

The people at Redbubble are great! I ordered the wrong size tee shirt and emailed to ask for a refund. They put a credit on my account which I could use for whatever I wanted, and then told me to keep the shirt or give it to charity rather than returning it to them! I was very impressed! The tee shirt is great quality (it's a girly fit and I think they run a bit small). Despite the size issue which was my fault, not theirs, this is a great company!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Not what I had expected...This is simply below acceptable

I found this website and saw they sold My little pony t-shirts, with prints of the different characters. I was excited and ordered 2 t-shirts and waited for them in good faith.
I was sure that this would become awesome, but I ending up dissapointed on so many levels.
First of all...
They smelled like a combination of vinegar, glue and plastic. I'm serious.
The prints were in bad shape, and much lower quality that showed on the pictures.
This is the last time i'm buying anything from Redbubble.com
Feeling cheated ... :/
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

good service but not so good the t-shirt

I bought a t-shirt, the sticker wasn't so good and it smelled a lot of plastic and glue.
maybe it was better if they wash it.. It was a present and i had to do it!
(i think it's only a problem of sticker t-shirt).
About the service, it was really good, the pack arrived as they said (from America to Italy).
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

1 Month to deliver 3 T-Shirts, avoiding UK Customs Tax, had to go to post office and pay £11.30

Over a month for the items to arrive, then had to pay £11.30 Customs charge. This is a known problem to them if you read the reviews on here and on their support forum. They are deliberately avoiding paying UK Tax, which results in a very slow delivery service and the fact you have to go to the post office to pay the charges. On their website it says this, "As customs rules in various countries can frequently change, this can cause delays, and at times, additional charges imposed by the receiving country. While we take all reasonable steps to comply with general world shipping standards, Redbubble is not liable for any additional customs import taxes or duties."
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Sends to eu without paying customes, vat or letting you know these charges are due. Comparible to a dodgy Chinese site on ebay.

Feel tricked into paying 25% more then I agreed. Never will shop here again for the lack of transparency dispite the fact that I like the tees and would have paid this price if it was the marked price. But tricking people is not how a respectable company makes money.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Items aren't exactly as advertised

I ordered a Breaking Bad t-shirt in a women's cut. I got the package today and the t-shirt is completely square cut, not the cut that I chose and that was shown to me on the website. The print itself is really bad, it looks like it's been washed a couple of times and is already faded. All in all I'm pretty disappointed. The cut makes it look like a men's t-shirt when I specifically chose one for women and the print is pretty lazy.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Poor quality!!Flimsy material-embarrased to give as a gift

I ordered a shirt for my grandson and it's a 'baseball' style and you can see thru it. I can't give this poor quality shirt as a gift. Bad job.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Simply Perfect

I ordered 8 t-shirts, from RedBubble and i cant say i was dissapointed, the shipping time was as they promised 10-15 days, (i would say thats acceptable considering im from scandinavia)
The shirts themselves is made from a nice fabric, and the prints are very nicely made.
Very good site, and nicely manageable.
All in all, 5/5 Stars!
its definitely not the last time im placing an order there!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Amazing site with Fantastic customer service

Wonderful site I would recommend it to everyone!! The designs were fantastic and I ordered 5 tees and 1 hoodie. They arrived a day before they were meant to and all the designs were beautiful. The hoodie is a light weight hoodie but is still incredibly comfortable. I had a problem with one of the tees as it was a slightly different colour, I filed for a return and within a day they offered me a full refund or store credit and they also let me keep the top!!! Absolutely wonderful site
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

1 t-shirt into UK = £3.30 VAT AND £8 Royal Mail International Handling Fee (minimum)

Speaking to HM Customs (0845-010-9000) it transpires that they are aware that the re-routed packages through Germany still originate from USA (as per their web page) and so therefore incur an import tax (a it's not paid in Germany). They ASSUME any single t-shirt is worth £16.50 (slightly over the duty free amount regardless of the 1p on the postage declaration) and charge £3.30 VAT. However there is a minimum PO handling fee of £8 which brings the total charges up to £11.30 in import taxes etc. This is 1/2 the price of the ONE t-shirt purchased! I can't do anything about it so be warned! Also it took 20 days to arrive! Will not be shopping there again unless I have to. Don't get caught out too......

Is Redbubble your company?

Get to know your customers. Simply claim your company now. Get real customer insight and respond to your reviews. It's free.

Claim this company Learn more

Is this your company?

Try out Trustpilot's exclusive tools for gathering reviews-- get started with our Kickstart service! And remember, it's absolutely free to respond to reviews. Learn more

Claim this company

Redbubble Details

About this company

Online Art Community featuring designer t-shirts, framed or unframed wall art by artists worldwide! Buy Cool Art & T-Shirts or Sell your Art!

Visit Redbubble

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.