top boys only company had push in stock not lying about pre orders and taking peoples deposit to make money very happy will be back to shop soon :0)
red dog are professional you can tell give them a bell
they will look after your every need
We visited the Edinburgh shop in June. Staff very polite and helpful. My sons were allowed to try out some guiatars and amps. One wanted an amp and I ordered it a couple of weeks later. It arived within 2 days. Other son wants a Gretch guitar now........ letter sent to Santa!
Ordered a classic thunderbird pro on Monday. Was gobsmacked to receive and email offering a delivery slot the next day...and this is free delivery. As this was not convenient I made it the following day
Was kept you to date with delivery times from both Red Dog and the delivery company, and when it turned up was very well packaged. HIGHLY RECOMMENDED.
I was looking for a particular guitar on the net. Found it at Red Dog, in stock and at a great price.
I was kept informed of the delivery by email. You are able to specify which day you want the delivery and can also choose a different address (e.g. neighbour's) if you at work.
Saturday delivery is also available. Very well thought out and convenient service.
Mine arrived as promised and was very well packaged.
Most impressed...I'll be back
everything was great in terms of the website, prices, and speed of delivery -excellent...
one problem - the delivery guys left my £300 order in the communal hallway of the to my flatsrather than knocking on my basement flat door (which is seperate to the rest of the block) - i had specifically stayed in the flat that day to avoid this happening, and was surprised that they delivery guys did not even knock on my door to give me the package...
however, the delivery was very prompt and all else very good with this purchase - maybe check with your couriers...?
i ordered a guitar on the wednesday it was delivered on the thursday,the communication was second to none,the service from these guys is exceptional.i would recommend red dog to everyone
We initially ordered a speaker pa system. The first unit arrived missing parts and was quickly replaced. However the second unit was also faulty but was again replaced speedly. Despite all of the problems the customer services was at all times exceptional. We would recommend the company to our friends.
Rang Red Dog Music to be sure what I wanted was actually in stock. Very polite guy answered the telephone and assured me that the item was in stock but I had missed the delivery for that day. I placed my order online and and was kept informed every step of the way by Red Dog Music and their courier. I ordered late Wednesday afternoon and had my delivery by 11am on Friday.
This Company is great to do business with and I wouldn't hesitate to recommend them to my friends.
My order arrive very quickly and was very carefully packaged. Although during setting it up, a screw type piece broke, I simply replied to the "your order has been dispatched" email saying that this had happened and attaching a photo, I then promtly received an email back saying that they have contacted the suppliers to get a replacement piece for me. Very happy.
Excellent delivery and good price together with a quick and helpful response to telephone query. Not possible to fault on this purchase.
Red Dog helped me make a technical decision regarding sound recording gear. They are very helpful, knowledgable and I will go back to them for further purchases. I would recommend them to all my friends.
Good to find a Scottish shop with great prices, good website and real people at the end of the phone. Everyone in Scotland should buy from companies like Red Dog, I'll be using them from now on.
I ordered and paid microphones throught the web page on Saturday, on Monday I got the e-mail about processing the order... on Thursday we were testing the mics at our rehearsal. All the way from Scotland to the Czech Republic! Thank you.
The microphones were B-stock, so I couldn't expect new things,but the mics are all right - both looking and working.
The only unpleasant surprise was the missing soft foam stuffing replaced by bubble wrap:-)
The assistent also forgot to enclose the invoice but they sent it immediately after I e-mailed them. So, no problem.
In overview: perfect and fast service with a small hesitation with the invoice.
A good site, with smart, efficient and responsive service to an unusual request. Helpful and sensible real people who were happy to help.
Good service - Very friendly staff especially the Manager Dave Tynan
Good service, v freindly if you phone them up and they do answer emails. They had what i needed, I gave them money and it arrived shortly afyerwards... What more is there to say, oh yes.., I would use them again and recommed them to anyone. Paul, London
All round excellent service. Really good customer care. Very knowledgeable about product.
i was looking for the cheapest price online with the fastest delivery. red dog came out on top. to be honest, they come out on top most of the time. their standard delivery is next day (if ordered before 2pm).
one of my biggest bug bears is websites that do not tell you the delivery price until you put in all of your details, address, email etc... red dog don't do that. everything is clear and up front. (and it was free for my item!)
keep up the great work!
I recently came across Red Dog Music whilst searching for some musical equipment on the web. I contacted them by phone as I was interested in a product they had. They answered the phone within four rings, they were very helpful ,friendly and reassuring. I bought the product and I will say to anyone reading this -Red Dog give an excellent service and can be trusted to deliver what
they say will do. The package arrived very well wrapped and on time. Its really pleasurable when you get quality service like Red Dog provide. I will definately use them again. Highly recommended
A great amount of handy stock 'on the shelf'. A company to remember for the future.
This is my third microphone that I have bought from Red Dog Music, it came super quick, in great condition and at a price that simply could not be beaten. I'm always perusing the clearance section of the website for the next bargain!
Wanted a Mustang 1 amp to carry round to band practise instead of the 150watt Mustang iv i saw no reason to buy a version 2 - so got old stock with free delivery and only 85.00 how cool is that. I shall return!
I bought a stereo pair of se4 mics. They are b-stock but still came with a full warranty and all the usual accessories you'd expect from a quality microphone manufacturer. I selected the free delivery option and received my goods in 2 days. Awesome!! As for the mics, well that's a review for another time but I will say if you're looking for a versitile small diaphragm condenser then you won't go far wrong with these beauties.
To reply as a company, please log in to your business account.