Red Dog Music reviews

Red Dog Music reviews

Excellent
9.7
from 0 - 10
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review company
236 Trustpilot review(s)
|
Latest review
ShowHide Rating distribution
Rating distribution

Reviews

About

trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent customer service

I initially ordered a Marshall MG10CF practice combo from Red Dog. The next day I received a call from a guy (I think he was called Phil) in Edinburgh to tell me that the amp was out of stock until March. He was very pleasant yet very professional and offered to either refund my money or provide an alternative. I explained what features I wanted on the amp and he gave me some alternatives. He then offered to call me back when he'd checked everything I requested. I got the promised callback within an hour and ordered the Vox Pathfinder 10 instead.
The amp arrived as promised the next morning at EXACTLY the time that the courier promised ! It was very well packaged and after unpacking and powering up , there were absolutely no problems with it. All in all I was VERY impressed with the service I received from Red Dog and I will definitely be using them again.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Fantastic Product at Amazing Price

I can't praise the product, service and delivery enough. I am delighted with this purchase and will definitely buy from Red Dog again. Many Thanks!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent service - quick and accurate

Even got a phone call 20 mins after ordering to discuss the order and work out what options were best for me.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

No problems ordering with excellent delivery service

Looking for a cheap beginners guitar this online trader had what I felt was an excellent deal but with free delivery which was tracked via courier via text well impressed and wouldn't
Hesitate my recommendation.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars

Superb! All round good guys.

Sent question via their website approx 10am on a Sunday morning, thought perhaps they would answer by e-mail on the Monday at some point hopefully. 1pm same afternoon they phoned me, impressive or what? Deal done the same afternoon. Very friendly and customer orientated staff. Would have no hesitation in using again, or recommending anyone else to use their services. Next time I'm looking to buy, this will be my first point of call. Excellent service.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

fast delivery,informed at every step ,couldnt ask for better service

was dispatched by courier the next working day
arrived the following day now thats fast
used a courier that gives a delivery time which is great
price was very good
well packaged thou i would suggest covering the box
as it did make it obvious what was inside from branding on the box
thou this is a minor quibble
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Squire Strat for £50!

Been looking for a cheap guitar to set up and use for slide work. This one was offered for £50 delivered.
Ordered the strat on Friday, received it Monday morning. Sold as a "slight second", but was as new in Fender Squire packing.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Red Dog is a mainstay of musical retail.

I have been a customer of Red Dog since the beginning. In fact since it was Sound Control in the early eighties. Red Dog has all the best bits of Sound Control plus lots more good bits of it's own. The team in Red Dog are as enthusiastic as their customers and are full of expert knowledge which they are happy to spend time imparting. You will never be sold anything you don't want, or that isn't right for you for playing, recording, or gigging, and they have it all. Go there!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Easy to choose, promptly delivered

The website was easy to get around. The accepted card payment and did not rely on pay pal. The did deliver in prompt timing to The Ilse of Mull. Although they do charge a hefty charge for delivery to the Scottish Isles, however, they did get the product to me undamaged within a week. Those living in the remote locations know that getting things delivered is not always that easy. it was worth paying the extra to have the gift here for Christmas.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Playing the right tune!

Brilliant service. Fab product. Super fast delivery! Will deffo use again. Highly recommended!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Brilliant

Great service, opted for delivery, which was pretty quick, and the items arrived very well wrapped, actually pretty scarily well wrapped! Would definitely recommend.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Fabulous experience

The delivery was good and prompt.
I would not hesitate to use Red Dog Music again. The goods were in great condition, packed well and the staff were courteous and helpful on the phone.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Time to start rock n roll ing!!!

My first electric guitar is excellent, and the communication with the company is amazing. They text u when it can be delivered and then deliver to your own convenience. They even deliver within an hours time frame, perfect!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great service.

Managed to get a great quality b-stock roland keyboard with warranty for a birthday present. RedDog kept me informed of delivery and assured it was all in hand. Great service and equipment. Will use again : )
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent People and Shop!

On the 23rd of December I realised that I wasn't going to be able to get my daughter's Christmas present easily. I called Red Dog Music and they redirected me to Red Dog Music in Edinburgh as they had the type of piano keyboard I was after in stock. I placed my order online and the keyboard arrived the next day - on Christmas Eve in London from Edinburgh! The staff at Red Dog Music were polite, helpful and competent, and they saved me! I can highly recommend them.
Thanks Red Dog!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Excellent service, products and prices

They have a fantastic range of quality equipment at the most competative prices. The selection of b-stock equipment is awesome as well I found a great valve microphone in near perfect condition for a fraction if the price I would had paid elsewhere. They are my new go-to for music gear!!!!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

proper fabulous service and advice.

I called the store before i made my purchase and Andy gave me some advice, didn't try to sell me anything I didn't need and ensured I was buying the right thing. The sale wentthrough smoothly, I was kept informed of how it was going and that they were happy for it to be collected from the shop. Fantastic all round.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Great guitar, great price, great service!

Waited for a while to buy a resonator guitar. Saw the Savannah Sr 550 reviewed at not far off twice the price & it got best buy. Had to order it at this price - couple of days before Xmas. Turned up Xmas Eve - as promised - & now have a great Xmas/birthday present to myself.
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Amazing!!

I was able to chat to an extremely helpful Team Member, get advice as to discounts where they even sent me a promo code via email there and then to apply to my purchase. I bought headphones in a hurry as an xmas gift, placing the order on the 23rd Dec, I had the item in my hands by lunch time on the 24th! Lifesaver!

On top of this, in the parcel was a further discount code and money off my next purchase wrapped around a beautiful chilli chocolate bar. Outstanding service, 1 very happy customer, thank you!
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
trustpilot stars
Review by confirmed purchaser

Why Buy Anywhere Else?

Product in stock, lowest price I could find, delivered in one working day. What more do you want from online shopping? Red Dog Music are the red dogs b******s.

Friendly service, huge stock range, the best prices, and free delivery

About this company

With a state-of-the-art website, pro audio showroom in London, and 5,000 sq. ft. music shop in Edinburgh, Red Dog Music aims to be the friendliest musical equipment retailer in the UK.

Visit Red Dog Music

Contact information

Call us on: 0131 229 8211
We live here: 1 Grassmarket
EH1 2HY Edinburgh
United Kingdom

Category

Red Dog Music is ranked 6 out of 37 in the category

Red Dog Music is ranked 3 out of 66 in the category Software

Trustpilot's Commitment

Trustpilot is committed to ensuring better online shopping experiences for everyone, which means we work hard to fight fake reviews. Find out more.

If you notice fake reviews on this company profile, we want to hear about it. Please contact Trustpilot here.

Trustpilot Subscriber

This company subscribes to Trustpilot Business services. Read more about our services for companies here.

No companies can delete or otherwise censor reviews.