No goods No refund !
Do not buy from this company - ordered a kitchen appliance on 7th Jan 13 website stated it was in stock and would be available in 7-10days. 10 days later no order arrived I chased weekly to be given a whole load of excuses as to why the goods were not in stock and promised several new delivery dates. After 6 weeks of frustration and still no order I insisted on a refund, I was told 7-10days. You've guessed it ! 10days later no refund..... This is now with dispute via my credit card company. My advise steer well clear of this firm, save yourself the stress and hassle...