Still awaiting a refund after 1 month. Products were shabby and also faulty. I did happen to read the small print and cancelled my subscription that month luckily and so far no money has been taken out of my bank, but with this company's reputation who knows?? I've had numerous e-mails from Scott who has told me to expect a refund in 3-5 days. However I'm not holding my breath. Absolutely appalling company, avoid at all costs!!!!!!!!