Redsave reviewed by

Stoke-on-Trent, GB

7 Reviews

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They do not follow the letter of the law.

Under the Distance Selling Regulations, they are required to send cancellation details for the recurring subscription, in a durable medium. A page on a website is not considered to be durable under the Distance Selling Regulations or by the Office of Fair Trading, regardless of when it was last modified. If they do not inform you of your cancellation rights in this way, then there is no agreement.

Such communication must be made 'During the performance' of the contract. Which in the case of a service, such as a 'shopping club', does not start until the day after your order is made. So you must be informed about your cancellation rights after your order as well as before, at least the next day after.

Judging by the other reviews, they do not do this, and they certainly did not do this with me (as GoogleMail keeps all your archived emails which are very easy to search, I had no communication of cancellation rights).
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