Really pleased to find this site and I will use them again
Really happy with the service and quality. I look at other websites and the price here is very competitive. This combined with the excellent quality product would mean I'd definitely recommend it.
Regency chess is a specialist in chess, backgammon etc. The products are high quality. I just bought my daughter a backgammon set from them. It arrived exactly as described, safely packaged. When I checked with them to make sure the delivery would get to me in time for the big day, the email response was fast and positive. Thanks guys.
I ordered the Kingdom of the Dragon Glass chess set, for a Christmas gift.
Delivery was very quick ( within a few days of ordering) and left with a neighbour - very pleased - not left in bins, on the doorstep or thrown in the garden, so thank you for the delivery people reading my request.
The chess set is lovely, love the glass board and the dragon theme, the pieces are very detailed and I know my partner will be very pleased with it.
Only a couple of negative points - it would be nice to be in a box or case ( even if this was an optional extra) and a point mentioned on another chess set review - it would be nice if the figures could be slightly heavier. But very pleased and would buy another set from this company in the future.
I could not fault this company in any way. When I sent emails about different chess sets, I had replies to my questions in just a few minutes. I was helped to choose the set that best met what I wanted. The set arrived in a few days and was exceptionally well packed, keeping the marble pieces and board completely protected. The set is stunning and really makes the 'forever' item we were looking for.
I bought the art deco chess set and its fantastic. The quality is just as I expected . Beautiful weighted pieces which feel lovely to handle. So I would recommend this company for sure !!
I ordered a chess set for my husband and didn't expect what was delivered the chess pieces and board were even nicer that they looked online. Everyone that's seen it has commented on how great it looks. I'm impressed with the fast delivery and quality of product. My husband was so happy it was his best gift yet! Thank you.
The Regency Chess website is easy to use and order from, and the products clearly described. The travel size, hand crafted, wooden magnetic backgammon set we ordered came within 3 days by Royal Mail. The set is beautiful, very high quality and a pleasure to play on. We have just returned from a three week trip and we used this little set everyday. A highly recommended company.
All started with problems. But the problems caused by the delivery company FedEx - not Regency Chess. FedEx could not do as simple thing as deliver the parcel to my address. On the first occasion I was not at home so it was my fault but on the other hand I except from such international corporation in the 21st century to be able to use modern technology such as mobile phones lol to let me know earlier what time I can expect them. Second time we agreed on a specific time but I ended up waiting at home for nothing - no one even called me to explain why I haven't received the parcel. Later the manager of the driver first claimed that the driver was there but I wasn't (simply lying) and then he changed his scenario to say that the buzzer system at the door was too difficult for the driver. What did FedEx driver do? Call me? No, he just didn't give a shi* and left. The third time we arrange the date and time on a new address now (so it's simpler for them) but I was waiting in vain the whole day. Not even a phone call to explain. Only on the third occassion, when Regency Chess requested FedEx to transfer the parcel to another delivery company (more capable of doing their job), did FedEx manager call me and arranged a time. Finally I got my parcel. Taking about FedEx drivers' manager - very unprofessional person, I don't know how they can employ such people. He was authentically lying to me over the phone.
On contrary, Regency Chess staff were very helpful, professional and supportive during this tiresome and nerve-wrecking process. They negotiated with FedEx and made calls back to me to make sure I receive my parcel. Very trustworthy company. So I highly recommend but before you order anything, I recommend you ask them if they still use FedEx to deliver their orders... I hope they change into a more capable company
The Rosewood chess set, board and Burl Wood box are of excellent quality. Delivery was very prompt and I was particularly impressed by the care taken with the packaging. The fine detail on the king, queen and rook is beautifully carved and while each piece was individually wrapped, these pieces were given extra protection.
All in all very good value for money.
Also solvved a problem for my wife in finding a Christmas present for me. Job Done!,
I had been looking for a traditional chess set for my husbands 50th birthday and took a gamble and ordered this on line without seeing it first. The idea was I could send it back if it wasn't suitable. The website is very accurate in their descriptions and the chess set is beautiful. He will be thrilled with it as I am and I can't wait to see his face on the big day! Thank you.
Dealing with Regency Chess was a pleasure. The prices were great, the transaction was smooth and my chess set was in the USA in 2 days. Great to do business with and look forward to buying from them again
Outstanding service and product - Great communication as well A+++++ would recommend
Thank you very much would recommend Regency to family & friends
Bought the Lewis Chessmen - National Museum of Scotland set with a Maple & Walnut chessboard, the set and board were excellent, they were very good at arranging next-day delivery plus making the package as anonymous as possible as it was to be given as a present.
I can't tell you how pleased I am with the regency chess set I purchased, for my son. The set was beyond my expectations, absolutely perfect. The set was meticulously packed ensuring it did not get spoilt . The pieces are very well made as is the board. Even the box was better than it looked in the picture. The quality of this chess set is way better than I expected for the money. For £94, my son has something that he can enjoy and also pass down in the family.
I placed an order for a pack of tournament chess sets for our school club. They arrived very promptly. Affordable and full size. One board was a little creased but I rang them up, spoke to a very nice gentleman who quickly resent me another. Great service.
I bought the Ambassador Series Chess Set and when my order arrived the next day there was a glitch with it but after an email and a phone call it was promptly rectified to my satisfaction without any quibble and I am now the very proud owner of a stunning looking set. Darren -the person with whom I dealt cannot be praised highly enough. Excellent -thank you and keep up the good work!
The website was very easy to use. I received my product which had been well packaged the next day. The quality of the item was superb. Would not hesitate to shop here again & recommend to everyone!
Well she left me eventually.. It had to happen. I was told on too many occasions she was not suitable by my mates. I mean she didn't play chess. When she had found out I had spent her Christmass present money on a beautiful Briarwood and Elmwood Chess board from the Regency Chess Company . She threatened to leave. I had to hide it for over a year. This thing of beauty made with such fine craftsmanship. I can say that now without risking her scorn. I think she was jealous.
She left me for a darts player...I then ordered the Ebonised boxwood chess pieces lovely to touch but I secretly crave the luxury Staunton sandalwood set or Ebony ...or I am afraid to say it The Bath chess set.. She can have it all if only...
I purchased a Premier Sheesham and Walnut Luxury Chess Set from their Ex-Display & Clearance
section - stunning quality board and at a bargain price. Also purchased the Isle of Lewis mini set.
I am more than happy with both and would recommend Regency without hesitation.
We chose the Isle of Lewis chess set and mahogany board for my husband for his birthday. The figures are finely detailed and have a lovely texture making them a pleasure to play with. When the board is assembled it looks very smart so we will probably leave it out as a display piece. Delivery was prompt and accurately notified. The set was well packaged and arrived in first class condition. Strongly recommended.
I really liked the chess I ordered for my 8-year old son. Very well taken care of in its manufacturing details! The default that was mentioned on your site is hardly noticeable. I am very pleased and so is my son!!! The only thing somewhat annoying was the long time for its delivery (9 days to ship from UK to Greece ) and the cost for shipping was rather extravaggant! Nevertheless , the quality of your products is such that I would definitely order again in future.Thank you very much!!!
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