I really liked the chess I ordered for my 8-year old son. Very well taken care of in its manufacturing details! The default that was mentioned on your site is hardly noticeable. I am very pleased and so is my son!!! The only thing somewhat annoying was the long time for its delivery (9 days to ship from UK to Greece ) and the cost for shipping was rather extravaggant! Nevertheless , the quality of your products is such that I would definitely order again in future.Thank you very much!!!
I bought this set for the residents in my care home to teach them to play chess. Our first session was 1,5 hours long. Great choice: the board and the pieces are larger than your usual ones so it makes it easier for the older generation. I can recommend it to anyone.
Fast delivery of my double nine domino set.
Unfortunately, I found one tile, the double seven, damaged (Paint on the back).
A quick phone call and a new double seven tile arrived in the post.
Bought this item for my partner. He was so pleased with it and thought that it was beautifully made and something which would certainly make a lovely feature.
Very good and fast service. Took only 5 Days to ship to sweden. and the deliverd it to the door to.
The Lewis chess set I bought from Regency is an absolute joy. I'm thrilled with the product, and I was thrilled to get it within just two days of ordering -- even though I live outside the UK. The service has been impeccable, and friendly to boot!
I recently purchased a chess set and board using Regency's website. There was a lot to choose from and frankly I was not really sure what to get. With a little trepidation and following the advice given on the website I made my choice and waited just a couple of days for the set to be delivered. It was magnificent. The craftsmanship and quality materials used (I bought ebony and boxwood 4" pieces with a 24" maple board) are excellent. I was also so impressed with the care taken with the packaging. I have now brought the set back to my home in Norway and hand carried the board - which British Airways were very happy to help me stow safely in the overhead luggage rack.
This really was a great experience and I would like to thank Regency for delivering such a great product. Although some might think the purchase expensive (~£430), the quality is so high that I think it extremely good value for money.
I purchased a beautiful, handmade in Greece, backgammon board - good price and fast delivery.
The wooden chess set I ordered arrived in double quick time and was of great quality. The only thing was one of the pieces was not as brown as the others, but another piece was sent to me, again in double quick time. I am very pleased with my purchase!
Website is easy to use, and informative communications. Pleased with product.
I'm very satisfied with The Regency Chess Compagny.
-Very high quality products (SAC games,oxbone chess sets,Staunton Chess)
-Excellent customer servive
-Excellent communication with Julian Deverell
-very fast and meticulous dispatch
All is completely perfect !Many thanks!
We are very happy with our purchase of the Manopoulos Roman/Greek Chess set. It comes in a simple, modest and pratical box with a really thoughtful named carry bag too so the whole thing is attractively and stylishly packaged. It was a 12th birthday gift for one of ours sons and it will be just the heirloom-type item he wanted to one day pass down etc. The playing pieces are a nice heavy feeling (but not clumsy) metal with a coloured coating of gold and silver to denote side. We are happy with the purchase and the cost fits the uniqueness and quality of the set. The only disappointing thing was that the 'gold bishop' as it were arrived badly scored/guaged on the base are of the piece. We rang and told the company and they have kindly agreed to send on a replacement piece so that our son can keep enjoying his new present during the summer holidays! Just hoping they remember to send the piece to replace the badly made one.
Great service would highly recommend
DE LAS 32 PIEZAS DEL AJEDREZ ISLA DE LEWIS,DE S A C ,LOS 2 CABALLOS BLANCOS VIENE CON DESPERFECTOS.
ENVIO CORREOS AL RESPECTO Y NO ME RESPONDEN,SOLO OBTENGO SILENCIO.
Regency chess was great. I am really satisfied with their service, would give them my repeat business and recommend it to all.
I ordered the Sheesham, Boxwood and Maple Magnetic Travel set for my son's birthday. He loves it and I'm sure we'll have many years of fun using the set.
Regency chess company have excellent website, which provides useful information about available chess sets. Pictures do justice to the pieces and the board. Delivery is with DHL, and package is excellent.
I now know where to look for a chess set.
During the considering my options on what to purchase is not dificult to notice that behind Regency Chess is somebody with a lot of knowledge and taste about chess pieces, chessboards and all other accessories in connection with this royal game. The web site is very logical and tidy organized, it is easy to find anything of visitor interest. Newly, I purchased ROOT WOOD BURL CHESS PIECE CASE WITH HINGED LID 9.5 BY 6 INCHES. Despite of my residence in Germany, this wonderful and amazing product I received very quick. The product was packed very professionally and ihas arrived in best condition. I think I will be "returning customer" here!
Ordering process was excellent and the item was exactly what I expected, however, one of the magnets fell out on first use which was a little disappointing. With a little superglue it should be fine and hopefully no other ones will fall out.
I bought a chess board and pieces and everything went very smoothly.
I've just bought a walnut and cherry wood backgammon set as a 21st birthday present to my son. Looked fantastic on website with walnut veneer. When I got the set no walnut veneer - just what looks like bog standard wood. Well-made yes, but not the special present, in terms of looks, that I wanted. Disappointed.
They had a great selection of chess sets, very good descriptions of the items and beautiful quality. My travel chess set came within a week (with updates on when it was dispatched) and that was perfect timing.
Service was excellent with Regency Chess. I needed the Compact set quite urgently for a birthday gift and so called once I'd put the order through to see if the company were able to put it in the post the same day. They said they would and there it was the very next day.
The chess set itself was very carefully packaged and is beautifully made. The only reason it is four star is that the website does not make clear the compact size means the pawns are a different design to the full size Isle of Lewis pieces or that the rooks are not berserker replica pieces but towers instead. This should be stated clearly to avoid disappointment.
Apart from that, polite service, super delivery and a beautiful set which can be happily displayed.
Delivery was incredibly prompt and reliable - was able to track it from manufacturer to delivery van.
Set is just right for the children in my Primary school to use. Big enough for the 'wow' factor and small enough to mange easily. The oldre children can't wait for rain to stop so we can have a go using it outside.
Just hope the little ones don't gallop off with the knights!
My first experience with Regency Chess was through Amazon. I saw a lovely chess set on their website and ordered it. When i later went on Regency's own website i discovered i could have bought it much much cheaper direct from them. I think burning £112.00 would have been more fun than finding out that i had paid Amazon such a mark up! The set was over five hundred pounds on Amazon including postage, and with a discount from Regency Chess i could have got the exact same set for three hundred and eightysix pounds!! I have been a frequent Amazon customer over many years and spent far to much money with them. I am so angry i will not be buying anything more from Amazon. You may say that "he should have checked first", and in the past i have done so when buying from Amazon. They usually ask a price so close to the retailers that it makes no difference. Not on this occasion. This was the last purchase from me they will ever see.
I have since made a direct purchase from Regency Direct and had the item within 48 hours so no complaints there. They seem like a very good company with the best choice of chess sets i have ever seen.
Just buy direct from them!
This was my first time ordering from the The Regency Chess Company, as recommended by a friend. I found the service to be prompt, my dominoe set arrived as described and have discovered my passion for dominoes again!
To reply as a company, please log in to your business account.