Ordered Garlic powder for chickens and the only instructions that are on the packaging is for horses! If the product is multifunctional, surely more information should be forthcoming. I appreciate that the amount you would use would be dependent upon the size of the feed, but this information is missing from the packaging and any information with the product itself. Could do better in my opinion.
Web site was easy to access and to understand my order was acknowledged quickly and the phone call I received was friendly and helpful despatch of the items was done on the same day and received the following afternoon excellent service and follow up
Since getting our ladies in March, Regency have been very helpful guiding us with what we have needed... Mistake with something missing , it was promptly sent that day, brilliant service..
Products are very competitively priced , however only slight gripe with postage charges!!
That aside I would happily recommend Regency and will continue to use them.
I ordered a chicken feeder, it arrived promptly, though the postage was expensive. However we could not get the lid to fit so rang and explained the problem. Obviously they did not want to have the goods returned and asked me to try again and then to make an adjustment to the catches, which I was not prepared to do. After further phone calls they agreed to have it returned.
They agreed to refund the cost of the feeder but not the postage as they said it did work!
The receptionist was always polite and helpful the manager a bit bombastic.
Would certainly avoid this company in the future.
Customer service was excellent. Packaging could be improved as size and weight of 1200 egg boxes tied up with string and paper don't mix very well. The string cut through some egg boxes and left them in half. Having said that the value was exceptional compared to others, so l would still recommend.
if you want excellent poultry products look no further than Regency Poultry.
I now leave food out all night so the hens don't have to wait for me to get up.
There were happy to use it right away and I hope the vermin will be put off by its moving about.
Most food was kept dry in a very heavy shower, impressive.
We have hung it from a tripod of canes so it is easy to move and refill.
A good quality product that was exactly what we needed. Delivery was very swift but the courier would not leave the package outside our door and we had to collect from the depot. Not ideal.
they were very quick with my order and obliging. happy with my items hopefully making more room in my coop. gonna be ordering another set to put in side hen house for the winter so they dont have to venture out if its cold
I ordered a drinking bucket for my chickens as I now realise they much prefer to drink from a metal container and not the plastic one which needed to be cleaned out rather too often...water and time wasted. My order was placed & I fully expected to wait at least several days for delivery but no next day, Saturday afternoon it arrived.
Fabulous service and a big thank you.
We are delighted with the drinker and your service was amazing. The drinker arrived safely and quickly and you all deserve a pat on the back. Good customer service is a rare thing in 21st Century. Well done and we will be back when we need other items
Michael & Jo Pearson
Thanks for dealing with my order so promptly its nice to know that Whetstone is still on the map as I worked their at English Electric some fifty years ago.keep up the good work and lots of luck with your business .kind regards Alan
Really pleased with everything I bought fro Regency Poultry. I was impressed with the choice of products and my order arrived the next day. I would definitely order from here again.
I have ordered from Regency Poultry in the past, that's why I decided to get my latest order from them.
I got first class treatment both times and the products were dispatched promptly arriving within two days of ordering.
Well done Regency Poultry.
I couldn't believe how quickly my order arrived. Great drinkers and so easy to assemble. I found the first one so great I have bought 2 more for my ever expanding flock! The first one has survived last winters cold spells with no problems. I would highly recommend the product and service to any friend.
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