Found a plate I was interested in, paid my money. Received an email saying order confirmed and "Regulations Act 2000 were lost on receipt of this email.
If the transfer should fail through our default for any reason our liability will be limited to a refund of all monies paid" . Imagine my shock to find the same plate advertised £300 cheaper. Phoned them thinking the price match guarantee on their "why buy from us" page is NOT a the price match guarantee as only valid prior to purchase. Why would you buy from them still if you actually found cheaper beforehand.? Basically told not interested in customer service only profit so buy at your own risk, so no guarantee at all. My advice would be shop around and be warned. I am now trying to cancel order under distant selling act and in touch with my credit card company. If this was a reputable company they would put the customer first and least make a gesture to bridge the price difference. Will update when I get a response to my emails.
I ordered and paid £300 for a number plate, within half an hour of taking my payment they rang back to say it was no longer available. Even though they had taken my money. They also said I would have to wait at least 2 days to get my money back.
I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE AND IF YOU DO ORDER FROM THEM BEWARE THAT YOU DO NOT PAY ANY MONEY UNTIL YOU HAVE THE GOODS.
I WOULD ADD THAT AT NO TIME WERE THE STAFF RUDE
Bought my number plate recently from Regtransfers and the staff were really very helpful. Answered all my questions and found me a great plate within my budget. Impressed with the speed it took to get it all done as well. It was about 10 days and I had the number plate. Really good. Well done to them.
When I was buying my number with Regtransfers I found that on the whole they offered the best prices, and unlike some companies didn't force me into buying the actual plastic plates at the same time, which saved me £30 or so!
Throughout the entire process I found the people on the phone where genuinely interested in what I had to say, and helped with any questions I have.
I'd definitely recommend Regtransfers to anyone looking for a personal registration. :)
The site is simple to use. I put my initials in and saw a number plate I fancied. I enquired and forwarded my details for the registration plate.
2 weeks later I got a phone call saying it wasn't now available...Fine, there is another one I liked and they said because they had messed me about they would discount me.....again fine, if not excellent.
After sending all the correct documents off after recieving the made up plates of my initials/number and £850 taken off my credit card I was almost imagining my car with the plates on as you would think it was a done deal.
However, 6 weeks later after numerous emails and telephone calls made by myself to chase them I then get told that they do not have the Reg to sell - Thanks for letting me know!!
So then I have had £850 taken off my credit card with the interest being added of £40 for a number plate I will never recieve even though I have the plates in my boot and the money and all documents handed over.
To add insult to injury I only got refunded £830. So I've spent in total £40 on..........well, pretty much writing this review
I think It's fair to say I won't be using this company again.
Mark Nicholas Ndsf Aifd found this review useful
I searched for my required reg. no. on line and found it for £275. I then went to two other websites and RegTransfers did it for £175. The other company wanted £350 including very expensive number plates! They negotiated it down to £275 but didn't believe the Regtransfer's price.
As I was passing their office, I decided to deliver my documents by hand. The office was very busy and all phones were active - there must have been at least 10 advisors talking to clients.
The owner met me and had the time to check my documents and show me around - she is delightful.
I saved a load of money and I have superb registration number for my old Jag. I would recommend Regtransfers to everyone for a seamless transfer and great service. Keith, MD ADMIT Services Ltd.
I've bought and sold many numbers over the years and have to say that Regtransfers stand out as the best company to use time and time again. I may have found one or two bargains elsewhere but no one else is as efficient with the paper work.
If you're looking for a trusted company that's been established nearly 30 years then you've found the right company with Regtransfers.
We bought two registrations from this company as they appeared efficient. Indeed everything was delivered on time but when we had an error with our paperwork, the change only required a signature from our local offices, the company insisted that we pay them £50 admin fee.
They were not willing to forego this fee as in the words of there management, we are running this business for a profit and yes your are correct, you pay the fee or the paperwork cannot be processed as they purchased the number plate.
Stay away from this company if you feel the customer should retain the right to good customer services after they have taken your money
Mark Nicholas Ndsf Aifd found this review useful
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