Bought a digital piano from Reidy's having considered local suppliers in Glasgow area as well as internet companies - Reidys were the most competitive quote by some distance (more than £50 cheaper than the nearest rival) and promised a fantastic service in terms of delivery. They were true to their word, keeping me updated with the progress of my order and when the parcel was handed over to the courier (DPD) they too gave a first class service, providing updates on the progress of my goods and delivering when they said they would. The courier driver was polite and helpful and presented a positive image for his company. Overall a fantastic service in terms of price, delivery costs (none!) and speed of arrival of my electric piano. Would have no hesitation in recommending Reidys and in future would definitely make their website my first port of call when purchasing musical instruments. Fantastic service - the way internet buying should be!
I was searching for a small guitar practice amp, and i came across reidys,and as i'm already an orange amp fan, I noticed they sold the orange micro amp,at a good price ,which was perfect for the job, found them to be cheapest, and included free delivery, and a prompt service,I now no where to shop in the future. HIGHLY RECOMMENDED !
Reidys price-matched on an Ibanez PN-15 Parlour Guitar. Great service, fast delivery and communication was excellent throughout. Will definitely use again.
Oh, and the PN-15 is a nice little acoustic too and cannot be beaten in this price range for this type of guitar. Couldn't be happier with this purchase.
I wanted a Fender gig bag and their site showed one identical to one I already have at a great price. Delivery was quick, however the bag I received was not the one shown in the picture. I appreciate product ranges change over time, but this one is definitely inferior with only a small accessories pocket and just one shoulder strap (although the description says "straps").
You always take a chance with websites, but it is a shame the picture had not been updated.
It started well, with them price matching a keyboard I'd seen on another website and I had their email details from Ian asking me to get in touch. So I did. Twice. I didn't get a return call either time. So I sent them an email. And then they phoned me on the Monday, got me out of a meeting to place the order.
At least the keyboard was coming, and when I got the text confirmation that was great. But it was for the Tuesday which was inconvenient. At least it gave the option to change delivery day, so I used it to move it to Thursday. And I had the confirmation emails that the day had changed. Which would have been great if the delivery had come on the Thursday - but it didn't - it came on the day I didn't want, on the Tuesday.
So I complained by email. Can't say I was overly impressed by their response. I suppose once they've got your money, the interest wanes? I did suggest I would have considered buying a keyboard case if the service had been better. You know, if they'd have offered an apology and discount, I might even have tried them again.
Never mind. I'll let you know at Christmas if my son thinks it's a good keyboard!
I have traded with Reidys now for more than two years, buying Yamaha keyboards, of every level of design and price. I have always found Reidys, more than acommadating and helpful in my purchases, to get the best from the instrument, Nothing is too much trouble, for them to assist you on your musical journey. The Best there is, Well Done, and thank you. Ian Smith, from Pateley Bridge. Harrogate.
Helpful on the phone, fast & efficient delivery & very happy with product.
Great stuff. Always what you'd want from a retailer, knowledgeable, reliable, helpful and friendly.
The Piano Is a Christmas present for the wife I opted for the Ebony polished black version , and I am very glad i did because it looks stunning and should be easier to keep clean.
The Piano arrived on time and was set up in our study all packaging was removed . Very impressed with the delivery driver who set the piano up. Good information given and know doubt we will be contacting Reids for advice on conecting to internet etc. getting the best out of the piano.
Right know the wife is reading up on the manuals and practicing ........well it was going to be difficult to keep it till Christmas day !! Needless to say she is over the moon with it.
I Would certainly reccommend Reidys to anyone buying a similar product.
The price was good and locating the amp on the web site and placing the order was slick and easy. The amp was ordered one day and delivered the next and I was kept up-to-date with the minutae of where the order currently stood throughout. The delivery was also spot-on as I was given the drivers name and followed his progress during the morning via a GPS link to his vehicle. He arrived exactly at the time predicted and by the time I'd got back upstairs after delivery, the web link had been updated to say the parcel had been delivered and even gave the name of who signed for it.
Superb service and would definitely recommend.
I managed to find the guitar I wanted for 80 pounds less than any other site I could find. The courier service was quick and I could even track the delivery driver on an interactive map. Couldn't of asked for better service and the guitar is set up well and was packed well. Overall a brilliant service
We wanted a keyboard for our six year old daughter who was starting piano lessons. Having looked online Reidys seemed to have a good selection at good prices. Not being 100% sure what I wanted, I called them up and was very impressed by the customer service and advice that I was given. Keyboard ordered and delivered as requested two day later (as we were not in the day after ordering). All as smooth as could be. And the keyboard? Works a treat ;)
The following is the email I posted to Reidys customer services office the day after receiving probably the best value guitar on the planet! I kid not.
Thought I would send you a much deserved BIG thank you for your mail order service.
I ordered a Vintage V100IT guitar and Kinsman hard case late on Tuesday PM.
It arrived at 12.30pm today, Thursday to my home in FRANCE.
It does not get any better!
Just as expected and well packed. It sounds just as I hoped and the quality is excellent.
Had to put it down to type this to you!
Fantastic service, very impressed.
Cannot recommend you highly enough.
Thanks for your quick delivery on recent purchases, I enjoy looking at you web sight and will be buying more from you in the future, goods always received in good condition and on time, also very well priced. Thanks.
I had struggled to get hold of this item on two occasions with other companies, one of which was advertising it with no intention of ordering it in, and the second of which told me it would take over two months before they would have it in stock. Reidy's by comparison was absolutely no fuss, and the free next day delivery was much appreciated after the all the waiting I went through with other stores!
My order came very quickly and I am very happy.
But the packaging came very tattered like it had been thrown around with out care.
I placed my order around 11am and my guitar was in my hands by 9:30am the following day, The guitar was just as described. The price was very competitive and this site was the only one to have the guitar in stock. I highly recommend this place I will be a regular customer.
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