I was shopping around and had 3 places to call. The first one was very formal and indeed sounded bored / irritated by my call. The second was Reidys, and they (Ray) was so friendly and helpful I never got around to calling the third! Order was placed, and I got my Clav a few days later. I did need to chase for a delivery day because I didn't get the call I was expecting, but it was all completed in a very personable way.
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