We were advised about time s and location of the desk all the way from leaving Reilys to arriving at my home address .it s the first time we ve had this service and will most definitely be using them again. THANK YOU ,
Great customer service, enquired about an item and they responded straight away.. Ordered at the best price on the internet and it arrived next day. Couldn't fault the service or the courier they used, will use again without hesitation.
Bought a guitar in store recently and found it to be a good experience, purchased some stuff online which was delivered when they said it would be so will definitely be back when I make another purchase
My new Yamaha Clavinova was delivered last Saturday, the lady who organised it's journey from Blackburn was Gaynor who was extremely efficient; the driver arrived at 10.am and was very helpful especially with the lifting ( up two flights of stairs ) and the installation.
I would recommend Reidys to anyone l know who requires a musical instrument.
Tom Roden , Whyteleafe Surrey.
It is so refreshing in this day and age to find a company who really do give the highest priority to customer satisfaction.
I have purchased from Reidys twice now and they have been exemplary in all areas. They will now be my first stop for anything music related. It's just a shame they are so far away from me.
I would have given a 5 star rating but had some grief trying to enter my address on line (this may have been down to me) so had to order by phone. Your staff were very pleasant to deal with, the guitar arrived at the time stated, really good little free tuner, very pleased with the guitar.
I was very impressed with the speed with which the transaction took place. The items were exactly as ordered and arrived extremely well packed. The items were even delivered exactly on the time specified - I didn't expect that!
Ordered 3 pairs of drumsticks, arrived exactly when stated and the comms telling me via txt and email when I would get them were great and very helpful. Only small criticism is that they arrived in a massive box which seemed a bit inappropriate for the goods.
Added two guitar pedals to my basket on Monday afternoon, by Tuesday afternoon they had been delivered. No fuss, some of the best online prices I've seen and delivery by the excellent DPD who give you a one-hour slot.
If there's a negative point, it's that I'll probably end up spending more money with Reidys than my wife will approve of...
Well, aa'm ganna tell ye, me amp wos knakered and Aa had a gig cummin' up. Now me marra had gettin a canny one from Reidy's through his computa.So Aa gets mesel doon tiv it, and in ne time the web site woz lowpin'. Aa had pressed owa menny buttons mind, and afore aa knew wot had happin'd there woz THREE amps in me baskit..PANIC! So Aa foned the man up and he fixed it canny, and me amp cum on the Thorsda (2 days later as Aa woz oot on the wednesda) and, mind what a bargin at the price... Neebody, not even Amazon cud match it, and post free and Aall.. It's a Laney AH80 and it's got more lowp that me aad 150 watt (20 year owld). Man, Aa kin tek on the World now! Aa wad buy owt from mista Reidy wi' confidence.. Aam thinkin' aboot startin' a simfonny orkestra now,.... Aall by post.
Canny lad, Mista Reidy..
Very pleased with the Epiphone Hummingbird Pro I purchased. The guitar was very well packed even without the extra packaging. Excellent delivery service which allows customer to view the 1 hour delivery slot on the delivery day, so I didn't have to skip lab work all day to wait for my delivery.
You should deffinitely hit these guys up. Chances are you'll get a better price than you will find on the internet. Great communication and quick delivery if that is what you need.
My online order was processed very fast, shipped on the same day that it was ordered and delivered to me on the day that I'd been informed of. Great selection of products on the site as well.
The item ordered was not immediately available but their support team was excellent in answering many queries that arose in my mind as I waited. Furthermore, they honoured the price at which I had ordered.
Incredible value for money - very communicative - brilliant postal! Will definitely use them again!
Reidys dealt with my order both professionally and speedily.
In addition, when I chose to change my original order, prior to delivery, for a more expensive instrument, as a consequence of having spotted a preferred alternative from among Reidys extensive product range, this modification was initiated with minimal fuss, thanks to an excellent communications network.
The person I spoke to on the phone answered most of my questions straight away and anything he didn't know, he got the answer from a colleague. I was able to make my purchase quickly, the guitar got delivered a couple of days later and I'm very happy with it.
Buying a digital piano is one thing, who to buy it from was our biggest worry.Luckily for us we chose Reidys and thanks to the guys there especially Richard and James everything went as smooth as clockwork right down to the delivery and installation , which was done in a friendly and professional manner. Would not hesitate to use Reidys again.
Didn't find out the instrument I ordered was out of stock until I rang the shop 2 weeks after I ordered it to find out info. But everything after that was great, good communications, got a good discount on a newer model as a goodwill gesture, good delivery and friendly, helpful staff. Will definitely recommend them and use them again in the future.
I was desperately wanting to buy one of the new Gretsch Bobtail resonator guitars when I read all the reviews, but it was looking like I'd have to import one from the USA at that time. Someone told me to check out Reidy's and yep, there it was. I'd like to say thanks Reidy's for a superb service, and I gotta say thanks Gretsch for making a truly sweet resonator that sounds like it should cost double!
Reidy's ( and Gretsch ) - Highly recommended.
I went for Reidys because their price was substantially lower than other online retailers for this product. £68 cheaper in fact.Delivery was as advertised, and my only gripe would be that the power lead had a European plug instead of a UK one. An easy and cheap fix., so all in all well satisfied.
I bought my wife a Digital Piano For her birthday. A Reidys i spoke with Ray who gave my great advice, the best price, made it easy to buy the items, and delivered them on time in perfect condition. 10/10
I had no idea what to get when my husband asked for a guitar for his birthday. I had been given a few personal recommendations and found one for a quarter of the price anywhere else here (even cheaper than eBay!) unfortunately they were out of stock but could not have been more helpful in finding the perfect gift for my husbands birthday and the one they recommended was actually cheaper than the original one I tried to buy (since when does that ever happen?!) They also delivered it last minute so that it was here on time for free and my husband was over the moon! Probably one of the best companies I have purchased from in a long time, definitely recommended!
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