Reidys Home of Music reviews

Reidys Home of Music reviews

Excellent
9.6
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Review by confirmed purchaser

Fantastic service.

I am very pleased with my recent purchase,Fender Passport 150. It has arrived the very next day, The communication with customer service was brilliant, they have replied to my emails within half an hour.Although the power cable I have received was not compatible with Uk power sockets,after contacting the Customer support team, They have posted the correct one to me. Very happy customer. Would highly recommend !Thank you.
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Review by confirmed purchaser

Excellent service and responses to my questions about my intended purchase, nothing was too much trouble.

I wished to purchase an expensive musical instrument and after searching the internet settled on Reidys to fulfil my quest. Reidys very friendly and helpful staff answered all of my questions, they had the required item in stock and as I agreed to purchase a display model they gave me a very nice discount. Before sending me the item Reidys had their technical staff give the item a thorough checking over to see that everything was in order. I received the item in very quick time by courier, it was in first class condition and is an absolute dream. I am very pleased with the result and will be using Reidys for any future musical purchases. I would certainly recommend Reidys as a first port of call for any musician's requirements.
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Review by confirmed purchaser

Excellent service!!

Brilliant service, item was ordered, and delivered within 24 hours, unbelievable service and it wasn't a 'fluke' as this was the second time I've bought a guitar from Reidys, same high standards both times, I can't rate them highly enough!!
Well done guys!!
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Review by confirmed purchaser

Great communication and service!

I purchased an electro acoustic guitar the staff were really helpful and communicated really well and knew what they were talking about, I would highly recommend this shop to anyone!
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Review by confirmed purchaser

Easy to order and quick to deliver!

The product was delivered on time and in perfect condition. I was not let down by the quality of the instrument (P-Bass), and got what I expected from a Fender product, which was "precisely the best"!
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Review by confirmed purchaser

Fast delivery but guitars not checked before shipping .

I ordered over the phone a jackson guitar , the guy i spoke to was very helpful indeed and my order arrived a day ahead of time which was fab . Unfortunately the state the guitar arrived in was shocking , the G,B, and E strings were hitting every fret right up the neck , the frets themselves were badly tarnished and the strings were totally rusty and had to go straight in the bin . The springs were missing from under the middle single coil pickup so i had to buy 2 then remove the scratchplate to fit them , if i hadnt the pickup would just rattle around and wasnt height adjustable . But apart from these fixable things with an allen key and some fret polish , new strings etc.. everything was fine but no... i never noticed it at first but there is a good sized dent in the rear of the instrument . Now im not saying this is all Reidys fault but the guitar should have been fully inspected before leaving the shop . Needless to say I wont be ordering from Reidys again ,as although i could trust the friendliness of the staff and delivery times I couldnt trust the state of my order . Pretty disappointed customer especially as Id been so looking forward to getting the guitar in question which was a Jackson Adrian Smith signature model . John Savage.
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Review by confirmed purchaser

Wow - great service - left it a bit late for a birthday present and you guys delivered!!

EXCELLENT SERVICE - YOU DID WHAT YOU SAID YOU WOULD DO - PHONE ORDER - GREAT STAFF ON PHONE - THANKS FOR DELIVERING
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Review by confirmed purchaser

Efficient & Prompt service

Very efficient & reliable service. I will definitely recommend
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Review by confirmed purchaser

TOP QUALITY PIANO KEYBOARD.

We decided to replace our Yamaha keyboard for our daughter.
She is getting on very well with piano lessons at school and she was complaining
she needed weighted keys to get a better feel of keyboard.
I spent ages looking through web sites for a replacement, i came across Reidys
site and was really impressed with the Casio CDP-120 package,pressed the buy it
now button and it was delivered the next day, well packed.
We are so impressed with it and our daughter is over the moon with it.
Highly recommended money well spent 5 STARS. Thank you Reidys.
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Review by confirmed purchaser

Reidys has become my first and only stop for anything related to music

I have bought items from Reidys a few times now and I can not fault them - the website is great to navigate, ordering is clear and easy and pricing is competitive. Communication is brilliant, packaging and delivery is really good and after sales support is second to none. I have recommended Reidys to friends and will have no hesitation in buying from them again. Other on line retailers could learn alot from Reidys.
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Review by confirmed purchaser

Excellent communications, product and price

Excellent. This is the first time I have done business with Reidys. I can't wait to purchase again. Very quick courier service. Excellent product. Great price. Well done.
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Review by confirmed purchaser

The ultimate in service!

I received my purchase the next day. Reidys will be my first choice from now on!!
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Review by confirmed purchaser

Great all-round service to the customer.

Competitive prices, easy-to-navigate site, helpful advice if needed on the phone, efficient and quick delivery service. Have already sung your praises to people I know!
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Review by confirmed purchaser

Excellent and prompt response with a superb tracked delivery service.

The first Risa solid ukulele received had several problems - unfortunately a very common situation. Reidys response was very good, arranging for it to be picked up on a day of my choosing and a replacement sent as soon as they had one available just a day later. Detailed inspection may have saved this problem but this is not really possible at their very competitive prices.
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Review by confirmed purchaser

Simply outstanding customer service

I bought a Vintage V100 guitar online from Reidys. The delivery was very quick with emails about the tracking and the ability to change dates if needed all contributing to a very positive experience. On receiving the guitar, there was, unfortunately, a manufacturing fault with it so I contacted Reidy's next day. The staff in the front of shop (Richard) and the returns department (Gaynor) were very apologetic (even though they could not have known a boxed item contained a fault) and arranged for next day delivery of a replacement unit and collection of the faulty item. It is hard to tell how good a company is until things go wrong and their response can be measured. Reidys score a 10 out of 10 for me simply because the customer support was faultless, and it was a refreshing change to be dealt with promptly and with utmost courtesy. Here is a company that has good old fashioned customer care at heart. Buy with confidence. Thanks Reidys for restoring my faith in the retail sector.
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Review by confirmed purchaser

Excellent company to do business with.

Very speedy despatch of order and brilliant communication regarding delivery. Will definitely use Reidy's again.
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Review by confirmed purchaser

FAST, EASY... PERFECTION!!!!

Reidys stocked the instrument I wanted where all other stores could not source it. The website was easy, clear and informed and the purchase process was simple. Upon confirmation very soon after my new guitar arrived with 26 hours of purchase. It was tracked to the minute and metre and arrived in perfect, well packaged condition. I couldn't of asked for a better service.
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Review by confirmed purchaser

Excellent service, interest free credit and next day delivery!

Found what I wanted in stock, got instant interest free credit and got delivery the next day. Great guitar - great service.
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Review by confirmed purchaser

Outstanding customer service

I was struggling to get a vox vt120+ amp due to supply issues. Couldn't get one anywhere. Reidy's eventually got me one, dispatched it promptly, followed up on a few queries I had, then to top it off price matched the deal.
Totally impressed, will use them again for sure.
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Review by confirmed purchaser

Excellent customer service

Reidys delivered my piano within a week or so of ordering, they came on time, installed everything. Their customer service has been excellent. They changed the stool for an adjustable one and again, this was delivered the next working day.

Reidys Details

Retail Business of the Year

Proudly awarded Retail Business of the Year in both 2012 and 2013.

Free UK Delivery

On all orders over £149. Includes a 1-hour timeslot and detailed tracking information.

Reidys Price Promise

We want you to buy with confidence. So, if you're about to order but have seen the same instrument cheaper elsewhere then we guarantee to beat the price of the instrument! The only conditions are that the product is brand new, in stock and being sold directly by a bona fide UK dealer with a published quote.

0% Finance Available

We offer finance on all items over £280 with 12 months interest free finance available on selected items.

About this company

Reidys Home of Music, a family music store established 1922. Providing top quality music and instruments at excellent prices for over 90 years, with choice, expertise and advice that you would be hard pressed to find anywhere else.

Visit Reidys Home of Music

Contact Reidys

Call us on: 01254 265212
We live here: 1 Nab Lane
BB2 1LN Blackburn
United Kingdom

Category

Reidys Home of Music is ranked 13 out of 87 in the category Music

Reidys Home of Music is ranked 13 out of 37 in the category

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