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Releasetravel reviews

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Customers say: »Fantastic« »Fab Hen Weekend!« »Steves Stag Do !« 46
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8.2 out of 10

46 customer reviews
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  • Reviews (46)
Releasetravel
4

Newcastle Stag Do

The weekend was enjoyed by all, would definately recommend Release Travel to anyone who is looking to book a stag do as everything was covered from dinner and hotel to activities, great weekend


Featured review of Releasetravel

Releasetravel
4

Worried based on previous reviews but fab

I was really worried everything would turn out ok after reading a couple (not many) of bad reviews. Apart from the sales team, who I did feel where only after your money & would say anything for a sale (therefore make sure you have EVERYTHING in writing), It was absoultely fantastic!! Apartments were totally fit for purpose & perfect for a hen weekend, All activities bar one (Ghost Walk,which in fairness was down to the individual leading it & think we were just unluckly) were more than we expected & I would definately recommend release. Don't usually write reviews unless I've had a really bad experience but honestly feel we got more than our moneys worth out of the whole weekend. Thanks very much Release!


Releasetravel
  • Dawn
  • Manchester, GB
  • 1 Review
5

Fantastic

I would definately recommend Release Travel to anybody booking a stag or hen party away! I booked Leeds for a hen party and it was brilliant!.....Much more than what I expected. The hotel was great, full of atmosphere, everybody pleasant, rooms of a very high standard and the whole weekend was brill! We went quad biking through Release, had a meal pre-booked also a butler for the night!! Everybody came away having a fab weekend :-) I will be booking with Release in the future. Thankyou Lee for all of your work for arranging the weekend!!


Releasetravel
4

Epic Stag - Hamburg

Fantastic organisation made my best man duties really easy. Top trip enjoyed by all.

Airport travel arrived on time
Hotel clean, friendly and all you want on a stag do
Activities (shooting, beer bike, bar crawl) all well organised

Carlee was really helpful from the outset and got back to me on any queries promptly.

Stag had a hell of a time and I will be booking with release again.


Releasetravel
3

Stag in Blackpool

Ten of us had a good time in Blackpool. Guest house we was booked in was friendly and decent. The team was at Release was friendly and helpful. I would use these guys again.


Releasetravel
5

Fab Hen Weekend!

I have just returned from a Hen Weekend in Bournemouth. I was tasked with organising the event and enlisted release Travel. I would definitely use them again. They organised a whole weekend package including dancing lessons and two meals, all for £139 each ! the accommodation was basic but clean , considering what we paid we couldn't ask for more.
The staff at Release travel were fab , after having to rearrange an activity they spent hours phoning and emailing and keeping me informed. Thanks for a great weekend Release Travel.


Releasetravel
5

Steves Stag Do !

Well done to you guys at Release Travel
What an amazing venue you sorted out for us......Hotel Paradise in Los Cristianos, Tenerife.
Totally excelled all expectations in respect of quality and value
You guys are my first point of contact for the next holiday

Cheers!!


Releasetravel
5

Tenerife Stag Weekend

thanks to Lee for arranging our long weekend to Tenerife. We stayed at Hotel Paradise in Los Cristianos which was amazing value at half the price i could get on-line - a great quality hotel with different pools (including a great roof top with bar, hot tubs and pool). Certainly recommend the hotels "all inclusive" as we hardly spent anything the whole weekend. A short taxi into Play de las americas saw a couple of good pub/club crawl nights too! For 11 guys to go so far for just 3 days it had to be good...but it was excellent! Cheers Lee!


Releasetravel
5

Nottingham with "beer bitches"

10 of us went to Nottingham and had an awesome weekend all thanks to Release Travel and Lee!

The hotel was the Crowne Plaza in the city centre for 2 nights B&B and was fantastic both for facilitys and location. Lee also arranged a 2 course meal and 2 beers in Hooters on the Friday night, Grand prix karting Saturday afternoon and a great meal with beers at the Walkabout afterwards.........the highlight of the weekend was our "beer bitches" that Lee also suggested. Basically they are stunning girls that lead you around a bar crawl they have arranged while looking after your kitty and playing games with forfits for the losers. The girls kept the group together and made sure nobody got lost/left behind and at the end of the night gave us the remained of the kitty and reciepts for everything spent.

I would have no problem using release travel again as the whole weekend was great value at £199 each and went off perfectly........a huge thanks to Lee and the team at release travel!!!


Releasetravel
5

18 hens in Manchester!!

Absalutley amazing price first off!

Ria was brilliant at keeping in touch and answering my 100 questions!

Very friendly people and we had an amazing time!

Really recommend release travel and ria!


Releasetravel
5

Amazing Hen Do weekend in London

Had an amazing weekend away in London for my hen do, Molly was fab and sorted everything out for me. Would highly recommend company and Molly,will definately use them again in the future.


Releasetravel
  • Vanessa
  • Gillingham, GB
  • 1 Review
  • Verified buyer
5

A Fabulous Brighten Hen Weekend!

We have just returned from a great weekend in Brighton organised by Release Travel! Molly our Account Manager was really helpful, listened to what we wanted and came in within budget! Something that no other company was able to do!

The weekend itself was really good, the hotel, restaurant and spa bookings all went without any problems and were very enjoyable!

I cannot thank Molly enough for her help!!

Was an amazing weekend, and we have amazing memories of my best mates hen weekend!


Releasetravel
5

An Amazing Stag Prague

Firstly i have to say a massive thank you to Kris Hall you are a legend...
Also Emma for putting up with me thank you.

Right down to the Stag do, If your planning a stag and have never done this before this is the man you need to speak to. This guy arranged 3 nights for 10 guy's in Prague. Shooting ak47's, shotgun's, pistols everything along with a guided bar, night club and strip club tour, and even an girl on girl boat show. Even the airport transfers went without a problem.The days and nights all went so fast it was an epic experence. It will be something that everybody who attended will be talking about for a very very long time.

Thanks to all you guys on the release team.


Releasetravel
5

Great admin

Just returned from weekend in Benidorm organised by Ria at release travel and we all had a great time. Hotel was basic but clean, we were fully inclusive and our meals were at a different hotel about 100 yards away but the short walk was well worth it, the meals were very very good, probably one of the best i have stayed at for a budget weekend break. Slight problem with the private transfers but this was out of ria,s remit so no blame is attached to release travel for that.
Will be using Release travel again.
Cheers Ria.


Releasetravel
1

Awful Admin, Only interested in taking your money!

My sister booked my hen weekend in Bath through Release Travel. The Sales Agent Molly was very attentive right up to confirming the booking - and taking the money. As soon as the money was paid to Release the booking was passed over to their admin team. Due to costs of hotel in Bath we decided to stay in Bristol, but have our evening meal and club night in Bath. A restaurant was chosen in Bath. A week prior to my hen a friend checked the online itnerary to find out that the restaurant we had chosen wasn't booked. My sister rang up the next working day to find out what had happened. After a few phone calls and being passed from one person to the next we were told that our restaurant of choice was fully booked, so they had simply chosen an alternative on our behalf - but had failed to tell us of the change. The alternative restaurant was not liked by us so we tried to choose another one - only to be told that because it was only a few days before the actual hen weekend they were also full! Release travel admin couldn't really care less - as far as they were concerned they had our money. To cut a long story short we compromised on going to the original restaurant chain in Bristol rather than Bath. We went there, had a lovely meal, and when we came to pay the bill were told that the meal had NOT been paid for! The manager was called and we spent a good 30 mins talking to him to try and sort it out. In the end my sister had to pay for the meal on her credit card - even though we had all already paid Release Travel for the meal. My sister will get her money back - but the whole evening was completely ruined and will always be remembered for the meal payment mess up. I would not recommend Release Travel to any one of my friends who are organising a hen do. Do it yourself - you know what is going on, and aren't relying on a company who is only interested in taking your money and no after sales service. Shame on you Release Travel, and thank you for ruining my Hen.

Update 24.08 - My sister rang Release on Monday 22nd to let them know what had happened. The admin team said that the MD of Release Travel Dan Landon (?) wasn't in the office, but she assured her that he would call her back on Tuesday 25.08. No call yesterday...let's see if they care that we've paid twice and are now having to chase them to get payment back and a much needed apology. I wander if anyone from Release Travel is actually reading their reviews, or like I suspect don't give a dam now that they have our money. If the option for 0 stars was there - this is what I would give them.

Update - 29th August. My sister has now spoken to the MD after calling up every day he eventually spoke to her on Thursday 25th August. They have now assured her that she will receive her money back.

Tazeen Saeed and Jenny found this review useful


Releasetravel
  • Helen
  • sheffield, GB
  • 1 Review
  • Verified buyer
5

Hen Weekend in Nottingham

Thank you to Release Travel for organising a fantastic Hen weekend for me and my friends. Especially to Ria who kept in constant contact letting me know what was happening every step of the way. The hotel was fantastic and to a very high standard. The trip was organised, food was fantastic and booze was flowing - Brilliant. I would recommend this site to anyone the stress of organising is dealt with by the Release Team! Thank you!


Releasetravel
5

Sarah Townsend, KENT

Like to say a great big thank you to release travel, especially to Carlee Walker who couldn't have been more helpful. Hotel was great and very central in sunny Brighton would definately recomend cocktail making and oceana night club!! Fantastic and hastel free weekend!! thanks again CARLEE x


Releasetravel
5

Amazing Stag Do Bornemouth!!

I got the job of organising a stag do for 15 guys and after searching the net for hrs i went with Release travel and dealt with Ria Inwards who was amazing.

We paid £180 each for :

2 Nights in Bournemouth stopping at Tiffanys Hotel - After looking at the hotel on the net i thought oh no .... but when we got there it was amazing perfect location to get into the city centre and the owner was great he catered for all our needs and even got up early to do our breakfast so we could have it before our activities.

Half day paintballing which was really good followed by Clay shooting , Human Table Football, Rage buggying and blind 4x4 driving this was at max events which was really organised and the guys looking after our group were amazing.

Booking through Ria at release travel made my life so easy ...everything that was promised was there and all on time with no problems at all... i would not hesitate to call Ria again and book another weekend away with her.

We booked half a day coasteering for the friday when we got there off our own backs which was amazing if you want to get the adrenaline pumping i would recommend this at £40 per head its a steal!!

Thanks Ria for an amazing weekend which we all enjoyed and are still talking about now.!!!


Releasetravel
  • Kishan
  • London , GB
  • 1 Review
  • Verified buyer
1

Accomodation for illegal immigrants

For a company that is based in Bournmouth they should really sort out accomodation that is suitable for humans, not for wild dogs. Release travel arranged for us to stay at the Abbey Lodge hotel which is not really a hotel. It's a fictional place that you find in serious films with serious situations comprising of ethnic Albanians trafficking women from eastern europe. This hotel needs to be blown up with every brick burned. We came across a new strain of E-Coli in the stags room and some of the guests came down with foot and mouth disease from the tomato used in the English breakfast. RT need to give stag parties better accommodation for the money spent. We gave £150 per person to stay in this dog kennel. There's a Premier Inn next door charging £29 per night so what have you done with our money? This dog kennel is £20 per night and if tried, the managent would actually pay you to stay here. RT also gave us VIP loyalty cards that are supposed to get us into nightclubs and bars. What's genius is that nobody recognizes these cards and nobody cares that you have them. It was fascinating to see the look on each doormans face when presented with the cheap VIP card. You would think that a company based in Bournmouth would sort VIP cards properly by informing all particiaring bars and clubs that the cards really do exists and have value. What have you done with our money RT? £150 for loyalty cards that are not even recognized? Don't deal with release travel - they seriously made more then a 50% profit margin per person. No value for our money.

Tazeen Saeed found this review useful


Releasetravel
4

Fantastic Customer Service

I spend weeks looking for a company to use to plan my best mates stag. I spoke to a number of different companies but I decided to go with RT because I was very impressed with my account manager Carlee Walker. She seemed to have more care about giving us great value for money and the best possible experience compared to other places who were more interested in looking out for their own personal gain.

Carlee was excellent keeping me informed about my options and was very patient when I had a number of drop outs and inclusions to add to our booking. She was also very helpful when it came to taking payments and highlighted her excellent customer service skills when I had made an overpayment on my booking.

I have been very satisfied with the after care, as most companies will pass you over once they have their money, but Carlee has been very good in keeping me up to date with any concerns I have had. The stag takes place in 5 weeks and I am looking forward to enjoying the experience which Carlee has set up for us in Liverpool.....


Releasetravel
  • Dave Fane
  • Welwyn Garden City, GB
  • 1 Review
  • Verified buyer
5

Excellent Service - Highly Recommended!

Ria Inwards from Release travel was incredibly helpful and patient when planning a destination - I told her what kind of things I wanted and she suggested a number of excellent detinations. We decided that we were going to go for Riga and from the moment I first spoke to Ria up until the day we went she made sure that everything was as easy for me as possible.

When we got to Riga our Airport transfer was ready and waiting for us - As we were told it would be, the hotel was more than adequate and very clean. We had Extreme firearms planned for the Saturday which all of the group have been talking about ever since - It was awesome!

All of the night time activities that Ria had planned for us all went with a hitch, all the transfers were on time, club entries as promised and the guide for our bar crawl was very friendly and quickly became part of the group!

I wouldn't hesitate in recommending Release Travel and Ria to any of my friends - She is a real credit to the company and someone that was a pleasure to deal with.

All in all a great company and an amazing statg do.....

Dave


Releasetravel
  • Antonio
  • St Albans, GB
  • 1 Review
  • Verified buyer
4

Great Weekend!

Release Travel and Kris Hall who helped with my booking were great from the start. As the Best Man's duty it was up to me to arrange the Stag Do for my mate and as always things were pretty much left to the last minute. Fortunately for me Kris took control and booked everything on my behalf saving me a huge headache. Once we'd arrived in Liverpool we found all the bookings to be correct and on time ensuring the weekend went smoothly. Kris even managed to upgrade us with VIP wristbands and to a 4* Hotel which was centrally located and would have been a short stroll to Concert Square where the nightlife is had the weather been on our side (only downside of the weekend).

On booking I asked for 11 VIP wristbands to be sent, but on delivery only 10 arrived. I contacted Release Travel and they assured me 1 more band would be waiting for us at the Hotel on arrival.. and sure enough and to my relief it was!

All in all it was a great Stag weekend and would definitely consider using Release Travel again as Kris was very helpful.


Releasetravel
5

Great Weekend Away Without the Fuss!

I had been asked last minute to plan a stag weekend away to Newcastle for my mate. He was due to get married within 3 months so I contacted Release Travel for help.

I spoke with Kris who was very helpful with suggesting the top destinations to travel too as well as some activities for the daytime and evening.

Within a week I had booked the stag do and found Kris' suggestions of collecting deposits e.t.c incredibly useful.

The weekend away consisted of a 2 night stay in a central located hotel only 5 minutes away from all the main bars along The Quay as well as a cracking full day of paintball along with VIP entry to all the top clubs in the area.

All in all a first class service and a very memorable stag do!


Releasetravel
5

Flirty 30th Weekend in London

I booked my friends 30th Birthday weekend with Release Travel. Kris helped me organised, what turned out to be, a fantastic weekend.
The itinerary was one night stay, Burlesque lessons in the afternoon followed by evening activities -Dreamboys and Free and VIP entry into Tiger Tiger nightclub.
Accommodation: St Giles Hotel -Friendly staff, clean and close location to the activities. 5-10 minute walk from Leicester Square. Full English breakfast included which was nice!
However, if staying at this hotel, please note:
• Large party booking, advance booking required if rooms required together. We were mixed between 3 floors.
• Taxi's refuse to pick up from Leicester Square. (You can get a bike ride for £10 and they take 3 people)

If it is your kind of day, Burlesque was amazing with a fantastic, friendly dancer, Tiffany, who made everyone feel comfortable in all routines.

Dreamboys were simply gorgeous. Buffet food and free drink was nice

Tiger Tiger, we jumped the queue, free entry and enjoyed the rest of the evening dancing away.

Thank you Release Travel


Releasetravel
  • Laura
  • kent, GB
  • 1 Review
  • Verified buyer
5

A Fantastic Weekend

I booked my best friends Hen Weekend in London through Release Travel. We had the most amazing time our hotel was great it way exceeded our expectations and the entertainment was very good. I would recommend this company to anyone, we got fantastic value for our money and Release travel we very helpful every step of the way.


Releasetravel
5

Amazing ! ! !

Everything was booked through Release Travel. I left it fairly late to book, but Naomi was excellent!!! Things kept going bad on my part with people dropping out all the time, but she was so patient & helpful in finding me a great deal. Then when Hanna took over for payments etc, she was just as nice to work with. Excellent Customer Service from both of them !!! Well better than expected. Thanks !!!
When I found out which hotel we were going to be staying in, I checked out some reviews for it. I wish I hadn't, all of them said it was pretty bad. Anyway, when we arrived on the day, the hotel was amazing. Nothing like the reviews made it out to be at all, so again, thanks!!!
The activities... well... that was another thing!! I wanted to do Clay shooting & Buggies or something like, at first Naomi said there was nothing available, but then I got an email a few days later saying that she had found a site that does both Clay Shooting & Quad bikes, so we wouldn't have to travel to the other side of the city to each event. Another example of the excellence in service!!! Both activities were amazing. Quad biking in snow was so much fun & the clay shooting, well, I hit a few lucky ones :) Thanks again for these!!!

I'll definately recommend Release Travel to friends in the future & if I ever need to book anything like this again, I will definately be asking for Naomu. She made everything so much easier than I thought they would have been. I can't say thank you enough.

5 stars out of 5!? I'd give them 10 out of 5 !!!!!!


Releasetravel
  • Mel
  • London, GB
  • 1 Review
  • Verified buyer
5

Fab

I did not actually book with Release, but when I was struggling to get my best friend's hen do in London with another company, Naomi was dedicated, always at the other end of the phone and trying to get the best deals for us. Unfortunately, I could not get my deposit back from the other company and had to stick with them... Should I ever organise a hen do again, I would definitely go with Release and ask Naomi to look after our booking.


Releasetravel
5

Excellent!

Hen Night in Newcastle - 07-08-10. When booking the hen night through Release Travel the customer service team were really good, they answered all our questions and made paying for the hen night as cheap & easy as could be. The hotel that Release Travel chose for us was a modern clean and very nice to stay in. The wristbands got us into clubs such as, TigerTiger, without paying or queing which was great! We had a fantastic weekend and would recommend using this company to anyone. It made life so much easier than having to book a spa, a hotel or paying to get in any of the pubs/clubs.


Releasetravel
  • Lee
  • 1 Review
  • Verified buyer
5

Done Everything We Needed

We went to Bristol room only plus the VIP wristbands.
Despite only having a week to arrange plus an uneven number in our group, everything was sorted, the hotel was fine, the wristbands were waiting for us and we were ready to get out. Big thanks to Lee Clarke for arranging everything and getting back to me on all the queries regarding our late booking (even after our balance was paid contrary to some reviews), much appreciated.


Releasetravel
1

Please don't use this company

I booked my hen weekend months in advance and paid all the money exactly when it was due. Release Travel however did not follow their own terms and conditions and despite me contacting them daily and sending in a written letter of complaint, I only received the details of my group's accomodation in Madrid 3 hours before I was due to travel. I wasn't able therefore to organise airport transfers and had to pay a ridiculos price once in Spain.
My accomodation was not what I had asked for and I had girls sharing double sofa beds in apartment living rooms. I was promised breakfast as part of our accomodation package - that didn't happen. The venue for our meal on the Saturday night was totally inappropriate and the staff in the restaurant were hostile and rude towards us.
The whole experience was a total nightmare and all I will remember from my hen weekend is feeling so stressed and anxious. If you are thinking about booking with Release Travel - please find someone else as I would hate for someone else to go through what I did.

Louise and Tazeen Saeed found this review useful


Releasetravel
1

Terrible Experience. DO NOT USE

I foolishly decided to book my hen weekend with Release Travel as they lured me in with their extensive range of activities and good prices.

However, the service i received was totally 100 percent unacceptable and i would 100 percent recommend that no one uses this cowboy company.

I booked a weekend of girlie adventures in London starting with cocktail making, followed by a medievil banquet and night club, with afternoon tea at the ritz the following day and a comedy club.

3 weeks before the event, I had a call from release telling me the Ritz were unable to honour my booking. As it turns out, the Ritz have never done bookings for more than 6 people (unless you hire a private room for an extra 500 pounds). SO WHY ON EARTH DID RELEASE TRAVEL SELL ME THIS?

2 weeks before the event, I had another call from Release. This time, the comedy club couldn´t honour our reservation. After calling them up i found that the Comdedy Store do not accept Hen Party reservations. AGAIN, WHY ARE RELEASE SELLING ME THIS WHEN THEY KNOW IT IS NOT POSSIBLE.

The cocktail making was fun and the medievil banquet good, but i had to call up myself to check the reservations were made. Initially the Medievil banquet had never heard of us but they called Release to ensure everything was arranged. The club (Onanon) had not received our booking and we each had to pay 10 pounds to get in (having already paid Release for this in advance). I have since been tryingto get a refund for the 100pounds my hens had to pay - NO SIGN. I WILL PROBABLY NEVER SEE THIS MONEY.

Niki at Release has constantly fobbed me off and on occasion has been quite rude to me.

DO NOT BOOK WITH THIS COWBOY COMPANY UNLESS YOU WANT A TERRIBLE WEEKEND!!!!!

Louise, Amanda Boswell, Lydia Pevsner, Hayley and Tazeen Saeed found this review useful


Releasetravel
5

Fantastic

We had a wonderful time mainly because it was so well organised, we had nothing to worry about other than to enjoy ourselves. Thank you very much Release Travel your staff are great.

Elizabeth Sanders


Releasetravel
1

Poor Service All Round

From start to finish my experience with release travel was awful. I was passed from pillar to post during my 11 months of contact with them booking and organising my best friends Hen party.
When a guest called them to query "IF we wanted to change our destination would we be able to?", Release Travel cancelled our booking without confirming with me: I then had to re book the whole thing and a new hotel, My calls and my guests were never returned, messages never answered, on the day of departure we still had not received vouchers for hotel booking or evening show.
This was sent to the hotel therefore I never saw the booking to see that it was wrong until we got there: I had booked bed and breakfast we did NOT receive breakfast, I booked show and half a bottle of champagne each: We did NOT receive the champagne.
By the time we had arrived in Paris Release Travel had already shut for the weekend! with no response to my calls or emails. Totally ruining my and ALL my guests weekend.

Louise, Amanda Boswell, Hayley and Tazeen Saeed found this review useful


Releasetravel
1

THE MOST APPAULING CUSTOMER SERVICE I'VE EVER RECIEVED

Where do I start! Release Travel seemed friendly, helpful and enthusiastic......until we paid our money. Then the problems started one after another after another. Very very long story but the whole experience from start until present day has been awful. Booked my hen weekend to London which I will remember for all the wrong reasons. Only provided us with 16 theatre tickets when we asked for 18 leading to us purchasing 2 more on our own. Wasn't that their job?? Days before we were due to leave we found out the group of 18 was then split into 2 separate hotels miles apart and on completely different tube lines despite MD promising us that we could "wave to each other out the window!!" This then put me in the awful position of splitting my hen group in two, not a nice experience as had to choose who stayed with me and who didn't. MD did not see my problem and couldn't understand why i was upset. Was told one lie after another. Denied access to the spa facilities, lost tickets at the theatre, split again into 3 separate groups at the theatre, meal booked at wrong time, the list goes on and on. Customer service was appaling and MD was patronising and completely unconcerned at our dissatisfaction. Found loads of other terrible reviews on this websites and others which have now magically disappeared.......which i know FOR A FACT is because they have been paid off. Sent an official letter of complaint to Release Travel that was never responded to to which we then sent solicitor letter that was also never responded to. I just don't want any other poor person to go through the stress and unpleasantness of dealing with these people. You should only get one hen/stag weekend and mine was ruined. Good job I have fantastic friends!!!

Hayley and Tazeen Saeed found this review useful


Releasetravel
5

Fantastic & Cheap Stag to Buddpest

Well, what can I say – all praise goes to Naomi from Release travel that helped me organise a stag for my Bro.
I had a few people travelling from different countries and finding a place which everyone could get to was a struggle Naomi got there in the end.
I was given loads of suggestions and ideas which was fantastic considering I’ve never done anything like this before it was made effortless with this team.

I would highly recommend using release travel for a budget/non stressful holiday.
If you can get Naomi to help you out. She’s awesome! Can’t thank her enough!

Peace


Releasetravel
5

Amazing HenDo Experience

We spent a great weekend in Barcelona...Sex In The City Style hen -do. Release Travel were great in setting up Cocktail Making Evening, Spa Day and Bus Tour!


Releasetravel
1

AVOID AT ALL COSTS!!!!

Initially Release travel seemed like the perfect place to book my best friends hen weekend but as soon as we'd paid the balance in full this all changed. There were endless problems with our weekend, here are a few of the main ones :
We were a group of 18 who were only provided with 16 theatre tickets, we were told that the 16 that could be provided for us were in two row's of 8 but found out on the night we were sat in two's dotted all over the theatre, also we were assured by Release Travel that our tickets would be at the box office to collect on the night but the box office had no idea about this & said we should of been sent the tickets PRIOR to our show, a whole hour was spent trying to find our seats resulting in us almost missing the show.
We were split into two different hotels in different parts of London. (miles apart & on totally different tube routes)
We were booked into our evening meal at a different time to what we had been told,
We were denied use of our onsite spa facilities due to Release Travel not paying for them, the list goes on & on!!
This joke of a company was unconcerned that they had ruined what was supposed to be one of the best weekends of my friends life, unfortunately we remember it for all the wrong reasons.
Do not book with this company!!!

Jenny, Louise, Hayley, natasha gadilhe, debbie, Amanda Boswell, Lydia Pevsner and Tazeen Saeed found this review useful


Releasetravel
5

The best hen weekend

I was really nervous oraganising my best friends hen weekend as i wanted it to be perfect release travel were great and so helpful i told them what i wanted and they gave me a weekend that was fantastic even the price was in everyones budget.We had everything evening meal,pampering morning, party bus, jumping queues all night in the best pubs and clubs plus bed and breakfast for 2nights it was a dream to have all that i can not praise them enough i will defo use them again and i would pass on there details to anyone that is looking for a weekend to remember because i will not and im certain my friend wont either Thanks Release Travel.


Releasetravel
  • Tom
  • 1 Review
  • Verified buyer
5

Superb weekend with no hassle

Had a really fantastic w/e in Bristol. Hotel was good, I hit a few clays & while we did not get to all the bars had a great time in the ones we did. Most of all Release made it simple for me to organise. I was nervous that it might go pear shaped but it was great.


Releasetravel
5

Weekend in bournemouth

There was 12 of us that went on our stag do and everything went really well. Being in charge it was alot easier to let another company worry about paying for everything and all the guys just had to pay them direct, if we had done it ourseleves and paid for everything up front we wouldnt of been able to do half the stuff. The hotel was good for us, we asked for budget to keep the costs down but it was still quad rooms not dorms and there was an on site bar which we didnt expect to.

The half day paintball and mud buggy driving were wicked and everyone had a laugh, plus we got extra paintballs than we were originaly told which was a bonus.

Nightclubs, casino and strip club were all the goodl, que jump and dint have to pay entry on the night which was good as kept our whip entierly for the beer fund. Have got another one with release in the summer which we booked with the voucher they gave us for using them again so hopefully that goes just as well.


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