Releasetravel reviews

Releasetravel reviews

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Worried based on previous reviews but fab

I was really worried everything would turn out ok after reading a couple (not many) of bad reviews. Apart from the sales team, who I did feel where only after your money & would say anything for a sale (therefore make sure you have EVERYTHING in writing), It was absoultely fantastic!! Apartments were totally fit for purpose & perfect for a hen weekend, All activities bar one (Ghost Walk,which in fairness was down to the individual leading it & think we were just unluckly) were more than we expected & I would definately recommend release. Don't usually write reviews unless I've had a really bad experience but honestly feel we got more than our moneys worth out of the whole weekend. Thanks very much Release!
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Epic Stag - Hamburg

Fantastic organisation made my best man duties really easy. Top trip enjoyed by all.

Airport travel arrived on time
Hotel clean, friendly and all you want on a stag do
Activities (shooting, beer bike, bar crawl) all well organised

Carlee was really helpful from the outset and got back to me on any queries promptly.

Stag had a hell of a time and I will be booking with release again.
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Stag in Blackpool

Ten of us had a good time in Blackpool. Guest house we was booked in was friendly and decent. The team was at Release was friendly and helpful. I would use these guys again.
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Fab Hen Weekend!

I have just returned from a Hen Weekend in Bournemouth. I was tasked with organising the event and enlisted release Travel. I would definitely use them again. They organised a whole weekend package including dancing lessons and two meals, all for £139 each ! the accommodation was basic but clean , considering what we paid we couldn't ask for more.
The staff at Release travel were fab , after having to rearrange an activity they spent hours phoning and emailing and keeping me informed. Thanks for a great weekend Release Travel.
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Steves Stag Do !

Well done to you guys at Release Travel
What an amazing venue you sorted out for us......Hotel Paradise in Los Cristianos, Tenerife.
Totally excelled all expectations in respect of quality and value
You guys are my first point of contact for the next holiday

Cheers!!
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Tenerife Stag Weekend

thanks to Lee for arranging our long weekend to Tenerife. We stayed at Hotel Paradise in Los Cristianos which was amazing value at half the price i could get on-line - a great quality hotel with different pools (including a great roof top with bar, hot tubs and pool). Certainly recommend the hotels "all inclusive" as we hardly spent anything the whole weekend. A short taxi into Play de las americas saw a couple of good pub/club crawl nights too! For 11 guys to go so far for just 3 days it had to be good...but it was excellent! Cheers Lee!
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Nottingham with "beer bitches"

10 of us went to Nottingham and had an awesome weekend all thanks to Release Travel and Lee!

The hotel was the Crowne Plaza in the city centre for 2 nights B&B and was fantastic both for facilitys and location. Lee also arranged a 2 course meal and 2 beers in Hooters on the Friday night, Grand prix karting Saturday afternoon and a great meal with beers at the Walkabout afterwards.........the highlight of the weekend was our "beer bitches" that Lee also suggested. Basically they are stunning girls that lead you around a bar crawl they have arranged while looking after your kitty and playing games with forfits for the losers. The girls kept the group together and made sure nobody got lost/left behind and at the end of the night gave us the remained of the kitty and reciepts for everything spent.

I would have no problem using release travel again as the whole weekend was great value at £199 each and went off perfectly........a huge thanks to Lee and the team at release travel!!!
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18 hens in Manchester!!

Absalutley amazing price first off!

Ria was brilliant at keeping in touch and answering my 100 questions!

Very friendly people and we had an amazing time!

Really recommend release travel and ria!
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Amazing Hen Do weekend in London

Had an amazing weekend away in London for my hen do, Molly was fab and sorted everything out for me. Would highly recommend company and Molly,will definately use them again in the future.
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A Fabulous Brighten Hen Weekend!

We have just returned from a great weekend in Brighton organised by Release Travel! Molly our Account Manager was really helpful, listened to what we wanted and came in within budget! Something that no other company was able to do!

The weekend itself was really good, the hotel, restaurant and spa bookings all went without any problems and were very enjoyable!

I cannot thank Molly enough for her help!!

Was an amazing weekend, and we have amazing memories of my best mates hen weekend!
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An Amazing Stag Prague

Firstly i have to say a massive thank you to Kris Hall you are a legend...
Also Emma for putting up with me thank you.

Right down to the Stag do, If your planning a stag and have never done this before this is the man you need to speak to. This guy arranged 3 nights for 10 guy's in Prague. Shooting ak47's, shotgun's, pistols everything along with a guided bar, night club and strip club tour, and even an girl on girl boat show. Even the airport transfers went without a problem.The days and nights all went so fast it was an epic experence. It will be something that everybody who attended will be talking about for a very very long time.

Thanks to all you guys on the release team.
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Great admin

Just returned from weekend in Benidorm organised by Ria at release travel and we all had a great time. Hotel was basic but clean, we were fully inclusive and our meals were at a different hotel about 100 yards away but the short walk was well worth it, the meals were very very good, probably one of the best i have stayed at for a budget weekend break. Slight problem with the private transfers but this was out of ria,s remit so no blame is attached to release travel for that.
Will be using Release travel again.
Cheers Ria.
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Awful Admin, Only interested in taking your money!

My sister booked my hen weekend in Bath through Release Travel. The Sales Agent Molly was very attentive right up to confirming the booking - and taking the money. As soon as the money was paid to Release the booking was passed over to their admin team. Due to costs of hotel in Bath we decided to stay in Bristol, but have our evening meal and club night in Bath. A restaurant was chosen in Bath. A week prior to my hen a friend checked the online itnerary to find out that the restaurant we had chosen wasn't booked. My sister rang up the next working day to find out what had happened. After a few phone calls and being passed from one person to the next we were told that our restaurant of choice was fully booked, so they had simply chosen an alternative on our behalf - but had failed to tell us of the change. The alternative restaurant was not liked by us so we tried to choose another one - only to be told that because it was only a few days before the actual hen weekend they were also full! Release travel admin couldn't really care less - as far as they were concerned they had our money. To cut a long story short we compromised on going to the original restaurant chain in Bristol rather than Bath. We went there, had a lovely meal, and when we came to pay the bill were told that the meal had NOT been paid for! The manager was called and we spent a good 30 mins talking to him to try and sort it out. In the end my sister had to pay for the meal on her credit card - even though we had all already paid Release Travel for the meal. My sister will get her money back - but the whole evening was completely ruined and will always be remembered for the meal payment mess up. I would not recommend Release Travel to any one of my friends who are organising a hen do. Do it yourself - you know what is going on, and aren't relying on a company who is only interested in taking your money and no after sales service. Shame on you Release Travel, and thank you for ruining my Hen.

Update 24.08 - My sister rang Release on Monday 22nd to let them know what had happened. The admin team said that the MD of Release Travel Dan Landon (?) wasn't in the office, but she assured her that he would call her back on Tuesday 25.08. No call yesterday...let's see if they care that we've paid twice and are now having to chase them to get payment back and a much needed apology. I wander if anyone from Release Travel is actually reading their reviews, or like I suspect don't give a dam now that they have our money. If the option for 0 stars was there - this is what I would give them.

Update - 29th August. My sister has now spoken to the MD after calling up every day he eventually spoke to her on Thursday 25th August. They have now assured her that she will receive her money back.
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Hen Weekend in Nottingham

Thank you to Release Travel for organising a fantastic Hen weekend for me and my friends. Especially to Ria who kept in constant contact letting me know what was happening every step of the way. The hotel was fantastic and to a very high standard. The trip was organised, food was fantastic and booze was flowing - Brilliant. I would recommend this site to anyone the stress of organising is dealt with by the Release Team! Thank you!
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Sarah Townsend, KENT

Like to say a great big thank you to release travel, especially to Carlee Walker who couldn't have been more helpful. Hotel was great and very central in sunny Brighton would definately recomend cocktail making and oceana night club!! Fantastic and hastel free weekend!! thanks again CARLEE x
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Amazing Stag Do Bornemouth!!

I got the job of organising a stag do for 15 guys and after searching the net for hrs i went with Release travel and dealt with Ria Inwards who was amazing.

We paid £180 each for :

2 Nights in Bournemouth stopping at Tiffanys Hotel - After looking at the hotel on the net i thought oh no .... but when we got there it was amazing perfect location to get into the city centre and the owner was great he catered for all our needs and even got up early to do our breakfast so we could have it before our activities.

Half day paintballing which was really good followed by Clay shooting , Human Table Football, Rage buggying and blind 4x4 driving this was at max events which was really organised and the guys looking after our group were amazing.

Booking through Ria at release travel made my life so easy ...everything that was promised was there and all on time with no problems at all... i would not hesitate to call Ria again and book another weekend away with her.

We booked half a day coasteering for the friday when we got there off our own backs which was amazing if you want to get the adrenaline pumping i would recommend this at £40 per head its a steal!!

Thanks Ria for an amazing weekend which we all enjoyed and are still talking about now.!!!
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Accomodation for illegal immigrants

For a company that is based in Bournmouth they should really sort out accomodation that is suitable for humans, not for wild dogs. Release travel arranged for us to stay at the Abbey Lodge hotel which is not really a hotel. It's a fictional place that you find in serious films with serious situations comprising of ethnic Albanians trafficking women from eastern europe. This hotel needs to be blown up with every brick burned. We came across a new strain of E-Coli in the stags room and some of the guests came down with foot and mouth disease from the tomato used in the English breakfast. RT need to give stag parties better accommodation for the money spent. We gave £150 per person to stay in this dog kennel. There's a Premier Inn next door charging £29 per night so what have you done with our money? This dog kennel is £20 per night and if tried, the managent would actually pay you to stay here. RT also gave us VIP loyalty cards that are supposed to get us into nightclubs and bars. What's genius is that nobody recognizes these cards and nobody cares that you have them. It was fascinating to see the look on each doormans face when presented with the cheap VIP card. You would think that a company based in Bournmouth would sort VIP cards properly by informing all particiaring bars and clubs that the cards really do exists and have value. What have you done with our money RT? £150 for loyalty cards that are not even recognized? Don't deal with release travel - they seriously made more then a 50% profit margin per person. No value for our money.
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Fantastic Customer Service

I spend weeks looking for a company to use to plan my best mates stag. I spoke to a number of different companies but I decided to go with RT because I was very impressed with my account manager Carlee Walker. She seemed to have more care about giving us great value for money and the best possible experience compared to other places who were more interested in looking out for their own personal gain.

Carlee was excellent keeping me informed about my options and was very patient when I had a number of drop outs and inclusions to add to our booking. She was also very helpful when it came to taking payments and highlighted her excellent customer service skills when I had made an overpayment on my booking.

I have been very satisfied with the after care, as most companies will pass you over once they have their money, but Carlee has been very good in keeping me up to date with any concerns I have had. The stag takes place in 5 weeks and I am looking forward to enjoying the experience which Carlee has set up for us in Liverpool.....
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Excellent Service - Highly Recommended!

Ria Inwards from Release travel was incredibly helpful and patient when planning a destination - I told her what kind of things I wanted and she suggested a number of excellent detinations. We decided that we were going to go for Riga and from the moment I first spoke to Ria up until the day we went she made sure that everything was as easy for me as possible.

When we got to Riga our Airport transfer was ready and waiting for us - As we were told it would be, the hotel was more than adequate and very clean. We had Extreme firearms planned for the Saturday which all of the group have been talking about ever since - It was awesome!

All of the night time activities that Ria had planned for us all went with a hitch, all the transfers were on time, club entries as promised and the guide for our bar crawl was very friendly and quickly became part of the group!

I wouldn't hesitate in recommending Release Travel and Ria to any of my friends - She is a real credit to the company and someone that was a pleasure to deal with.

All in all a great company and an amazing statg do.....

Dave
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Great Weekend!

Release Travel and Kris Hall who helped with my booking were great from the start. As the Best Man's duty it was up to me to arrange the Stag Do for my mate and as always things were pretty much left to the last minute. Fortunately for me Kris took control and booked everything on my behalf saving me a huge headache. Once we'd arrived in Liverpool we found all the bookings to be correct and on time ensuring the weekend went smoothly. Kris even managed to upgrade us with VIP wristbands and to a 4* Hotel which was centrally located and would have been a short stroll to Concert Square where the nightlife is had the weather been on our side (only downside of the weekend).

On booking I asked for 11 VIP wristbands to be sent, but on delivery only 10 arrived. I contacted Release Travel and they assured me 1 more band would be waiting for us at the Hotel on arrival.. and sure enough and to my relief it was!

All in all it was a great Stag weekend and would definitely consider using Release Travel again as Kris was very helpful.

Release Travel Details

About this company

Release Travel has been the leading organiser of hen weekends and stag weekends since 2001 to destinations throughout the UK and Europe. A highly qualified and experienced team are on hand to help make this special occasion just perfect.

Visit Releasetravel

Contact information

Call us on: 01202 757777 ext221
We live here: Suite 2, Hamilton Crt House, 1-3 Alum Chine Road
BH4 8DT Bournemouth
United Kingdom

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