I ordered a Barbour quilted winter jacket which is not available in Finland. There was some problems with my payment, but the customer service was helpful and quick. I was expecting to wait a week or more, but amazingly my parcel was delivered in the next morning (!) after it was shipped. Totally worth the money.
Very helpful call centre staff. Order completed and delivered next day. No issues. Great products at competitive prices. Very wary ar first with internet orders but would definitely use repertoire again and recommend to all. Thanks
The Company delivers domestically and internationally, more proficient locally at England Mainland. Whereas while shipping internationally they still need more experience. They went back and forth with several mails to decide on a shipping method where as the web invoice clearly states. Method of Shipment is "DHL".
Good company ! Nice products and good customer care
I live close to an excellent Repertoire store, but it still (for me) makes sense to order online more often than not. Stop behaving like online is a competitive channel guys! Drive your customers to store for collection and return and you'll find they usually buy something extra while there.
They product I bought was a little bit dirty but nothing big. The international deliver was fast although little bit expensive.
Cominication was very good. Really, really happy with this shop! Thanks guys!
I was out when DHL tried to deliver. In contacting them I was happy to find out I could collect it from their nearby service centre, which I requested. Only to be told Repertoire have to authorise this! More delay whilst I get repertoire to email DHL. Finally, 3 days later I arrive at the service centre having been told by repertoire it would be there after 4pm. The service centre tell me they have no trace of my parcel. I have no idea where it is… and I don't have it for the birthday present I wanted it for
very friendly and helpful service, unfortunately the item i have ordered is somehow faulty. the zipper got torn and needs to be fixed to the skirt again. no need to hassle though, i will fix this myself instead of a return from germany with all the postage back and forth. will definitely give repertoire another try if i find another interesting piece ;-)
Great prices would recommend
I purchased a pair of Armani sneakers at an amazing sale price. Shipping took no longer than 3 working days. However there was only one downfall, I purchased a size 9 but once received them they fit like a size 8 to then only find out via email that Armani shoes fit a size smaller. I would've liked to have been aware of this before hand before ordering but apart from that amazing service. Customer service is very fast via email so I'd give an 8.5/10
Products received as advertised and in excellent condition.
Just received my Belstaff Redford jacket from Reoertoire. I opened the package like a child opens an Xmas present! Wow fantastic fit looks great, extremely happy with the jacket. I would recommended this company as the service I have received has been 1st class.
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