A very easy online transaction completed simply and offered at a competitive price. Item received in the post in just a few days and was exactly as described. Very happy with the service from this store.
I ordered a guitar at 1pm and received it the next day as stated. The guitar was very well packed indeed and I am more than happy with Rich Tone's service. Will definitely order from them again for all my music needs!
Purchased what was described as a 2nd hand Bass guitar from Rich Tone, it arrived as per delivery date, very well packaged (double boxed) the unit looks like brand new. I would recommend any purchase from such a professional company.
I have used this company twice and both times the service was excellent. Goods are despatched within 24 hrs and they use DPD couriers who are in my opinion the best as they give you a one hour time slot so no waiting in all day . Rich Tone Music were the best on price and items are always well packed. I have used many other company's but this is one of the best.
The service was brilliant rich tone let me know what was happening with my order .It was next day delivery and they gave me a tracking Number. the guitar arrived next day and was well packed in its own box which was in another bigger box which was packed with rolled up cardboard. It arrived in perfect condition.
Mine was an eBay 'buy-it-now' purchase; I'd been looking for a bass guitar amplifier which matched the one I already had and, since they were out of production, I knew that second hand was going to be my only option. After hunting around eBay for a few days, Rich Tone Music delivered just what I wanted - and when I say delivered I mean delivered! I had it in my possession very quickly indeed and the courier cost was very reasonable. The item was in good shape and the price was very fair. I've since made a few modifications to it which I wouldn't have dared to do on a brand new unit so all in all I am highly delighted with my purchase from this company.
Initially there was a hiccup with incorrect stock levels but the employees did everything in their power to sort my order and make sure I had my item on time - And they did ! Its testing times like this that a company shows its worth and by god they definitely did themselves proud..........Well done Rich