I only ordered some guitar strings, three packs of. Big deal yes, but if a company can't undertake the smallest tasks, then they can't be trusted with larger ones. Rich Tone can. They have been around a fair time now and it's a company I will use again and again.
Bought a Line 6 sonic port from this company . No problems whatsoever . Very fast delivery and I will be buying from them again as looking around they are very competitive so all in all good experience. Great price. No problems : )
Bought two new GrooveTube 6L6's. Delivered overnight. Informative listing which helped identify the exact tube I was after. Would have been nice to have the option of a cheaper (if not free), slower delivery as this is standard with most companies; but item arrived safely in good time and as described so no real complaints.
I bought a 2nd hand bass guitar from Rich Tone Music. I could no the more pleased with the deal. I think I got a bargain and the staff were friendly, helpful and did what they said they would. Very Recommended :)
We had seen a left-handed ibanez bass online. The buying process was extremely customer friendly and we waited with bated breath. The delivery company let us know where it was at every stage of the journey - it arrived in good time and in pristine condition. Thank you for a great buying experience!
I was looking for one of the New Rivera Sedona Lite split grill amps,. Surfing the webs it apeared to me, there were only 2 companies that were worthy of checking out. Neither indicated as having one in stock on their site. Attempt 1, first call, sales guy Jamie, incredibly helpful, couldn't have been more knowledgable. Told me he would get one in for me (will take about 6 weeks) and IF I'm not absolutely pleased with the amp he will take it back and refund my deposit,. You can't beat that, I didn't bother trying anywhere else.. Time isn't passing quick enough for me just now,.