Thank you for your help. I phoned to enquire about a PRS Angelus Guitar and was talked through the on-line ordering. You were really helpful. The guitar arrived the day after and is absolutely superb.... better than I had hoped. The whole process could not have gone smoother. Thank you soooooooo much, you were brilliant.
My wife, who is learning guitar, needed a 3/4 size instrument, and the one we ordered from Rich Tone looked ideal. It arrived quickly by courier and she is very happy with it, being an ideal size for her small hands.
Very good service. The turnaround was great and arrived quickly.
Pre-ordered a Fender 'Need for Tweed' Blues junior amp,expected a bit of a wait,but it arrived within a couple of days of ordering.
Kept me up to date via e-mail so I knew what was happening.Overall I'm well chuffed with the service and goods,especially as this is the first time I've used Rich Tone.
Would I use them again..........................You know that!
Ordered a Blackstar amp on Ebay from Richtone. The AD said there was 2 in stock.
I recieved an ebay message the day it was supposed to be despatched saying that due to a stock error they had none in stock.
I replied asking if they had the next model up in stock and if so could they send me one of those instead and to invoice me for the difference in price.
They replied yes they had one and would despatch it the same day free of charge.
Needless to say I was over the moon.
I recieved the amp at 11am the next day. Highly recommended.
Thanks again Richtone
I order a amp pedal for my sons birthday, I was emailed straight away and kept informed of the divert process it arrived the following day no problems whatsoever. I was extremely satisfied with the service.
Happy with the product
Nothing much else to add to my caption.
I've bought before from Rich Tone Music and was extremely happy with both quality of the items, and speed of delivery - which is why I bought from them again, and will do so in the future if and when I want something that they stock. RECOMMENDED WTHOUT RESERVATION.
5 star music store that know what they are talking about and resolve any problems with no excuses. From the sales team to the admin staff a joy to have done business with them and look forward to doing business in the future.
Thanks for the experience to James, Jo and the whole team.
I bought a boss pedal which was loads cheaper than other music shops and I didn't even need to pay an extra fee for delivery. It arrived the next day before 12 wrapped and protected well. No faults with the company at all, I can see why my boyfriend buys all his guitars and products from you. Thoroughly impressed will definitely come back for the good service and prices!!!!!
This is the first time I've had any dealings with Rich Tone Music. The order process was very simple and email order confirmation + updates to the order were prompt and professional. Received UPS tracking information and my order was delivered safely to me here in Portugal within three working days. Wouldn't hesitate to use this company again; can certainly recommend!
great, received pacakage very quickly. as descibed, ta!
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