They did exactly what I asked them to do and I had struggled to do which was to sort out a trip in Brazil. I couldnt find what I wanted independently on the internet. They sorted out my transfers as well as the trip and that meant I didnt need to worry about what happened when I got off the plane which I really found helpful.
I found this company very knowledgable about each country iv traveled too . Useful tips . Itinery checked to make sure logistically possible . Travel by all forms of transport to get the best out of holiday .we traveled on 14 forms of travel ! Every thing went to plan , documents waiting at every hotel. English speaking guilds very knowledgable about all the tourist sites with lots of inside info . They take you places not on normal travel guide , places you wouldn't know existed. The accommodation has always been very good. Iv recommended this company to 2 of my friends which they have used on 3 occasions .
I have been more than humbled by my experience as a Christian the intoxicating feeling i had when i met the local people in the mountain villages and the sense of freedom i felt i would reccommend this holiday to all i meet and have not stopped talking since i arrived back in the UK i am now saving for a return trip , there is so much more to see i intend to see more of Nepal as the flag. Says Never Ending Peace and Love the flag said it all
Booked the holiday to Vietnam after speaking to Rickshaw, they put together an itinery based on what I wanted to do and were really knowledgeable . They arranged everything from pick ups at the airport to the internal flights. I like to be organised and at first I was worried as I didn't have all the documents/ times ahead of the holiday. They reaSsured me that everything would be waiting for us when we got there- sure enough our first driver handed us everything we needed.
Everything was spot on, they even called our hotel to let us know what time we were to be picked up in the morning!
Our favourite hotel was Liberty Central in Ho Chi Minh- but to be fair they were all great! We travelled from Hanoi in the north and finished in the Mekong Delta- we even went to a remote island and stayed in hut on the beach!
This was a really different holiday to what we had ever been on so I really hoped it went well- all I can say is it's probably the best holiday ever and Rickshaw were absolutely brilliant ! They made the holiday so perfect!
Would recommend them to anyone.
Our honeymoon in Thailand was amazing lots to see and do when ever we wanted. Some of the accommodation needs to be viewed again by staff before they offer it to potential customers. As I would not have booked some of them if I had known just how interesting and different they were from what I was expecting from the discriptions and the photos. But would still recommend this company and most of the places we stayed in. We had a fab time over all.
What an experience we have had in China. On landing in Shanghi to Hong Kong we could not fault the holiday or are guides. In all the choses of hotels we had our favourite which was in Beyjing called Courtyard 7 as it was a typical chinese courtyard lovely, our hotels in Shanghi, to Yangshou Mountain Retreat. Everything was planned so well that there was never a moment of anxiety. We found the chinese people friendly and helpful, would we go again YES. All the tourists sights were amazing and we had fun coming down from the wall on the ski run, as we are over 65 years of age see your not to old todo these mad things. Well done Rickshaw we will come back to you.
Having never been to Vietnam before, Rickshaw's suggested travel plan was just right. The whole trip was very well organised, any pre-arranged airport transfers ran smoothly, we were kept informed at every location with details of any pick ups for planned trips. The variety of accommodation was well thought out and all to a very good standard. Any questions we had before travelling were answered very promptly by Rickshaw staff. We would certainly use Rickshaw again and have no hesitation in recommending them.
Well organised trip by very friendly staff.
Took all the worry out, but left in all the excitement and pleasure.
Always ensuring that the trip met our needs, very willing to alter until just right.
Just as out daughter had said and we will be using Rickshaw Travel in the future.
All of the sites, hotels, were excellent, the Thai people are wonderful, food brilliant, nothing else to say. just go and enjoy.
Rickshaw was really good. We had wanted to book a holiday with them for a year or two, and when we did we were not disappointed! We liked the way you can choose modules of a few days and put together the ones we wanted.
I have zero complaints which is no something I often say about a holiday!
The itinerary was full and there was a lot of logistical errors that could have occurred but our guides/drivers/activities were always on time. We were also able to plan around the scheduled activities with great ease as our guides would facilitate everything that needed doing. For example we did a mountain flight which was not included in the original itinerary and our guides made it happen with no fuss at all. In fact whenever you requested anything at all it was never a problem and sorted efficiently and with a smile. I have to admit Nepalese people are the friendliest I have ever come across and the local agents that were used were no exception. They make their guests feel special and will do all they can to make their guests comfortable without giving the impression that they are doing you a favour!
Truly outstanding and not a bad word to say about Nepal, Rickshaw Travel or anything that happened during my 2 weeks.
Thank You so much Rickshaw!
We had limited time to visit Peninsula Valdes at the start of a stay in Buenos Aires. As soon as I contacted Rickshaw Travel, I had confidence that their advice was sound as they had first hand experience of the area. They recommended staying in Puerto Pyramides and to have a car. These were the key points in the short (3day) trip being a great success. We had superb views of whales, not only from the boat trip that left 5 minutes walk from our Hotel, but from the cliffs we could access since we had a car. We also came across a Penguin Colony which was a delight.
If Rickshaw travel cover a country I want to visit, I will use them.
Although there were a couple of local issues I was impressed with the patience of your office staff organising a complex trip to Peru. Eight people, 6 from England, 2 from Canada, 4 people stayed a week and 4 stayed 2 weeks. All arrangements went very smoothly. We had a fabulous holiday with a great mix of the energetic, the Inca Trail, and the relaxing and fascinating Lake Titicaca. Thank you.
We have travelled to Vietnam and to China with Rickshaw Travel and both times have been really impressed by the excellent organisation of pick ups and local guides etc. The company takes great care to choose local tour companies which really care about your experience. The modules mean that you can choose which areas you want to cover with freedom,so you won't have to be hurried along with a bus load of tourists or spend all your time in airports as you are whisked around a country to all the main touristy sites. I also have a food allergy and was really impressed that all the hotels, lodge and guides knew about it before i had explained. We will certainly be using the company again - freedom with confidence and ease.
From start to finish, these guys had it pegged.
We chose what we wanted to do from their modules, gave them our dates and left them to it. They adjusted a couple of things, took out a module which was essentially repeating something something else, made suggestions and also adjusted the lengths and order of the modules to fit in with our needs and time-frame.
It all ran smoothly from Bali touchdown to wheels up on the way home.
We had a 2 week holiday in Thailand the planning was done by Rickshaw travel and we had a varied itinery that took us North and then down South we stayed no longer than 2 days in each area Ko Tao was lovely that and the hill tribe trekking highlights for me. The guides at various intervals along the way were great fun and informative we just wished we had been able to lengthen our stay we really did not want to return home when the time was up. I felt responsible as I took the lead on planning this holiday and I need not have had a single worry because everything was organised and my husband and friends were really blown away by the experience thank you Rickshaw
We can't praise this company too highly. Before travel, everything was very clear and we felt fully supported at all times. Transfers went smoothly and accommodation was excellent at all venues. Fantastic holiday - we will certainly use this company again.
I found Rickshaw Travel tours very easy to book. They will send you a route which then you can rearrange at your own pace and with the things that really interest you. I went to Sri Lanka for two weeks which is not really enough to immerse yourself in the country. Also, as the public transport can be slow or you will need to follow a schedule, the fact that a driver takes you around, makes the trip quicker and easier. Also, our driver was very experienced and accommodating. If you have not too much time to spare and wish to see the highlights of a country like Sri Lanka, then I would recommend you book your tour with Rickshaw Travel.
This was our first experience with Rickshaw and everything went very smoothly. We travelled from Hanoi to HCM and the tour operator (Asian trails) Rickshaw used made sure everything went smoothly from organising the 4 train journeys and an internal flight to the river trips. it was all very good. I would recommend this company and would used them again for our next trip.
The itinerary, hotels, transfers and suggested tours were all excellent. Our Vietnam holiday ranks as one of the best family holidays we have ever had. We would also like to mention Jo in particular - nothing was too much trouble for her and all our many queries were dealt with quickly and sympathetically.
We could relax, safe in the knowledge that the experts at Richshaw has planned everything for us using their local knowledge and contacts. We went surfing, zip-lining, Whale watching, wildlife spotting by canoe, trecking in the jungle and stayed with an indigenous tribe in a remote village and had some beach time (to name but a few things) - all in all it was a truly unforgettable and lifechanging experience. Michelle and Dan Eaves x
We'd never been to Cuba before, and wanted to get to know the culture and history as well as have a good holiday. Rickshaw Travel gave us confidence to visit, took all the stress out of bookings, organised the transport around the island, and came up with ideas about how to do what we wanted. We thoroughly enjoyed our stay in Cuba.
Rickshaw Travel arranged our holiday to Malaysia this summer. Wow! The travel plan was extremely well organised with transport transfers and hotels perfectly synchronised with each other. We were most impressed that everything went so smoothly. Hotels were hand picked and in perfect locations for exploring the tourist attractions.
I will most definitely use Rickshaw Travel again, having had a most enjoyable and successful holiday. Thank You.
I wanted to give by teenage children a backpacking style holiday but within two weeks and with a well planned reliable timetable.
The only reason for not getting 5 stars was that one hotel at machupichu was closed for refurbishment and it took a couple of hours to find the sister hotel where we could stay. We weren't give any advice regarding this but otherwise we were well informed and supported.
Thanks for a great holiday
I went to cuba with rickshaw travel (cuba travelplan) and was very pleased with the quality of service as part of planning the trip. Good range of options which can easily be flexed to suit how you want to travel.
We had a family holiday in Rajasthan India and it has been an amazing experience. The area is stunning and the modules we chose worked perfectly. Our driver was fantastic and the hotels have been incredible.
The process from start to finish was easy and effortless. I felt the team understood what I was looking for and went out of their way to accommodate. The frequent check-ins but none forceful sales manner was a welcome change. I loved knowing there was also someone local I could speak with if I got stuck.
I had several friends in Thailand at the same time who travelled (independently - not booked in advance) a bit more and spent a lot less but I don't regret booking with Rickshaw at all. It is nice not to have to worry about planning your next move all the time, just enjoying each place as you go, following the already planned itinerary. There are also some places of interest and unique accommodation that you simply would not find travelling on your own which, in my opinion, make the extra cost worthwhile. The only negative is that I think Rickshaw should have taken into account that we were teenage girls who had expressed an interest in partying on the islands known for this (Koh Phangan and Ko Samui), and put us in accommodation nearer to the main area on the islands as we ended up paying a lot for taxis.
The service was exactly what was described in our itinerary. Never had to wait for transfer or guides. The only guide who was a bit casual was the one we had in Sapa but all the others were very professional.
We really enjoyed our tour and we have recommended to our friends and family to vista Vietnam and use your services.
Have a wide range of specimen itineraries in a wide range of destinations. AFter browsing through these it is then very useful to talk with their experienced staff to modify to yourown itinerary wishes. We had only minor issues with some scheduling - but not a significant problem. Any reservations over the holiday enjoyment were with the local facilities & nothing laid to the door with Rickshaw
An exciting itinery tailored to our group. A great range of accomodations with marvellous local guides.
Our holiday plan to Vietnam and Cambodia was adapted to our need to see the Temples of Angkor Wat as it is amazing!
The communication on line in organising it all was brill and the execution was just as good with very nice people who made you feel individual and catered well for our needs!__ Now, my needs were more than i had hoped as unfortunately I slipped and fractured my knee !!!!!!
Notwithstanding the hassle of getting it sorted we decided we would carry on with our itinerary as it was one of those 'holidays of a lifetime'
Rickshaw travel and their associates did all they could to help our holiday happen for which I am grateful for.
They made arrangements to cater for me at Hotels,airports,and trips so rest assure they focus very well on the custome
No- I dont work for them or have any link other than I would use them again
We wanted to visit China but we are not suited to a group trip as we were keen to get a bit off the beaten track. We also wanted flexibility as to where we went and what we did..We were asked a lot of questions age fitness interests etc and the answers were used to help them design a suitable trip.
So far so good. As the departure date loomed we began to worry about transfers not working, tickets not at the right place ,no knowledge of language, train or flight delays etc.No probs ,everybody met us on time and the itinerary worked like clockwork. We did six stops in 12 days and one of the best things was that the schedule allowed good time between locations and we didn't end up exhausted.
Best holiday we have ever had .
An amazing experience where you have the freedom to be with local people.
All hotels arranged were of a good standard; however breakfast at Raquel Havana was extremely poor. Hotel La Union in Cienfuegos was very clean, the pool/patio area a little haven of tranquillity on a very hot day. The food in the restaurant was of a high quality. Hotel America in Santa Clara was also very good; the food was good, reasonably priced and freshly cooked. In Vinales, the Hotel Ermita’s restaurant was of well below standard and expensive (comparable to canteen food badly served), the staff had a superior attitude which didn’t help. The setting was superb. In Trinidad we stayed at Casa Ayala, the accommodation was very basic but the meals, cooked by a local chef were excellent. Cayo Santa Maria as expected for the type of holiday centre.
Transport from airport to Havana by Vintage car was most disappointing, however the journey back to the airport arranged by your local guide Kenia Garcia was first class. The vehicle was in an immaculate condition and the driver polite and friendly. Worth using: Yoel Perez Rodriguez (mobile 52705601 / Home 863 92 03).
The horse riding experience on both occasions was well worth it. The best out of the two was in Trinidad, arranged by our guest house. We spent several hours in the plantations, stopped for a BBQ on route, sampled local food and hospitality. Our personal guide was full of interesting information, extremely pleasant and helpful.
Tropicana Show in Havana was fine, overpriced for the seating arrangement. We booked for the pre-show meal which was poor and resulted in taking our seats late. We picked up a taxi from the square, Rene medina Magana 05 2935962 email: email@example.com, he returned to pick us up on time. The return journey was reasonably priced.
Worth noting for future visitors to Cuba in Havana: Top class, reasonably priced restaurant close to the cathedral Paladar Dona Eutimia (Tel. (537) 8611332 – Callejon del Chorro No60-C – Plaza de la Catedral, Havana Vieja. Booking recommended!
I travel to Vietnam with Rickshaw Travel Company In March 2013. I have never heard of the company before, but was highly recommended to use them by a close friend who had traveled to Thailand with them. From start to finish I couldn't fault the service with the Rickshaw Travel. We didn't have any issues though out are 3 week stay in Vietnam. The tour guides were never late and the trips and hotels where brilliant. Hotels were are biggest worry but every one that we stayed in was perfect.
To finalise if you want a reliable company that is low cost but in every way perfect, that will take all the stress out of booking a travelling holiday then book though this company! I had a complete stress free 3 week break travelling the whole of Vietnam. Thank you Rickshaw Travel.
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